The Hard Skills

Tuesday, April 16, 2024
Facebook Live Video from 2024/04/16- How to Strategically Optimize Your Work Performance, Resilience and Mental Health

Facebook Live Video from 2024/04/16- How to Strategically Optimize Your Work Performance, Resilience and Mental Health


2024/04/16- How to Strategically Optimize Your Work Performance, Resilience and Mental Health

[NEW EPISODE] How to Strategically Optimize Your Work Performance, Resilience and Mental Health

Tuesdays 5:00pm - 6:00pm (EDT)                              


Can you be strategic in developing your resilience? Dr. Marie-Helene Pelletier, a business and clinical psychologist says yes and offers the audience a strategic framework of resilience, practical tips, and exercises for creating their own custom resilience plan, a new way to think about burnout, resilience, and your mental health as a leader.

Dr. Marie-Helene Pelletier and Dr. Mira Brancu will discuss new ways to think about resilience. Mapping a strategy starts from within. Dr. Pelletier provides a new framework full of exercises to create your own customized, strategic resilience plan. Throughout her career in business management and psychology, Dr. Pelletier has spearheaded a dialogue on the crucial issues of leadership resilience and workplace health. Drawing on her extensive background in corporate, insurance, governance and public sectors, she brings national and international perspectives and expertise on mental health and resilience as a key pillar of overall health. She is a bilingual practicing psychologist with over 20 years of experience in clinical psychology and advisory workplace psychology and holds a Ph.D. and an MBA from the University of British Columbia. Marie-Helene is a Member of the Global Clinical Practice Network of the World Health Organization, and past Director on the boards of the Canadian Psychological Association and the International Association of Applied Psychology. She has presented, authored and co-authored a number of industry and academic publications and has won numerous academic and industry awards. In 2024, Dr. Pelletier published her first book, The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health

Tune in for this empowering conversation at

Show Notes

Segment  1

Dr. Mira Brancu introduced Dr. Marie-Helene Pelletier, a business and clinical psychologist, who shared her experiences from working in British Columbia. Dr. Pelletier recounted the numerous challenges and discussions she navigated with clinical psychologists to shape telehealth into its current form. She underscored the increasing visibility and discourse surrounding mental health, particularly in the years following the pandemic. While acknowledging the widely accepted practices for maintaining mental well-being such as exercise, nutrition, community engagement, and meditation, she highlighted the practical difficulties in implementing these habits. Dr. Pelletier proceeded to draw parallels between mental health management and strategic planning in business, elaborating on her interpretation of resilience.

Segment 2

Following that, Dr. Mira Brancu and Dr. Marie-Helene Pelletier delved into the topic of resilience within a team and its defining factors. Dr. Pelletier elaborated on the psychological resilience of teams, distinguishing between internal and external focuses. Mira added insights on burnout, noting the limitations individuals face in self-help efforts and how the surrounding ecosystem can perpetuate burnout. They further discussed how industry dynamics impact the mental well-being of workers, emphasizing the significant role that the environment plays in burnout.

Segment 3

Next, Dr. Mira Brancu and Dr. Marie-Helene Pelletier briefly touched upon the importance of listening to our bodies when we're pushing ourselves too hard, be it in professional or personal tasks, recognizing the link to burnout. Dr. Pelletier then explored the structure of her resilience plan, likening it to a DNA strand where each side relies on the other, and discussed its applicability in a business context. Lastly, they discussed how ambitious individuals who continually take on more tasks may struggle to identify and establish their own supply and demand list, both in their personal and professional lives.

Segment 4

Finally, Dr. Mira Brancu and Dr. Marie-Helene concluded the show by discussing the importance of emotional intelligence and self-awareness in monitoring our well-being. They emphasized that individuals, especially leaders, often take on excessive responsibilities, highlighting the inadequacy of relying solely on resilience without a structured approach. They stressed the necessity of stepping back to create a strategic plan, underscoring the significance of self-care and prioritizing one's well-being. 


00:00:53.590 --> 00:01:05.099 Mira Brancu: Ever wondered if there was a way to plan and optimize your resilience and mental health. The way that you optimize business outcomes through a strategic planning process.

00:01:05.500 --> 00:01:06.550 Mira Brancu: No?

00:01:06.820 --> 00:01:07.790 Mira Brancu: Well.

00:01:08.370 --> 00:01:12.939 Mira Brancu: you probably should. So that's what we're talking about on today's episode.

00:01:13.080 --> 00:01:20.999 Mira Brancu: Welcome to the hard skills. Show where we discuss how to develop the most nuanced and challenging soft skills

00:01:21.010 --> 00:01:26.299 Mira Brancu: needed to drive significant systemic change to make a real impact through your leadership.

00:01:26.590 --> 00:01:36.889 Mira Brancu: I'm your host, Dr. Mira Broncou, and today's guest is Dr. Maria Lenn, Lta. Also she calls herself as Mh. So that's what I will call her today.

00:01:36.900 --> 00:01:45.130 Mira Brancu: She is a bilingual practicing psychologist and the author of Resilience Plan model

00:01:45.170 --> 00:01:50.460 Mira Brancu: with over 20 years of experience in clinical psychology and advisory workplace, psychology

00:01:50.550 --> 00:02:11.039 Mira Brancu: with a Ph. D. And an Mba. She's a member of the Global Clinical Practice Network of the World Health Organization, with a variety of leadership experiences on various boards and organizations in her own field and across her expertise, including the Canadian Psychological Association and International Association of Applied Psychology.

00:02:11.160 --> 00:02:13.480 Mira Brancu: Now she will be sharing with us

00:02:13.490 --> 00:02:16.950 Mira Brancu: how to strategically optimize our work performance.

00:02:17.200 --> 00:02:20.520 Mira Brancu: resilience and mental health, which

00:02:20.700 --> 00:02:28.130 Mira Brancu: I feel like is the topic of the last 4 years. It's such an important topic to be talking about today, and it's

00:02:28.220 --> 00:02:33.539 Mira Brancu: perfect for our season. Threes focus on mapping a leadership strategy. So

00:02:33.590 --> 00:02:35.730 Mira Brancu: be ready. Take notes.

00:02:35.780 --> 00:02:41.850 Mira Brancu: reflect deeply. I always learn something from our guests. And I know I'm going to learn a lot from our guest today.

00:02:41.900 --> 00:02:50.010 Mira Brancu: Identify at least one small step to further develop your hard skills muscle with her so great to have you on the show. Mh.

00:02:50.010 --> 00:02:53.760 Dr. Marie-Helene 'MH' Pelletier: Oh, Mirac, thank you. I can't wait to have our conversation.

00:02:53.760 --> 00:03:00.479 Mira Brancu: Yeah, absolutely so. Out of curiosity. I mean, you've had such a like interesting career.

00:03:00.898 --> 00:03:08.660 Mira Brancu: How did you get to this lace like. What? What was the thing that piqued your interest in combining

00:03:09.447 --> 00:03:13.699 Mira Brancu: business and leadership with a mental health

00:03:13.920 --> 00:03:16.709 Mira Brancu: strategy and a resilience strategy.

00:03:16.900 --> 00:03:18.449 Dr. Marie-Helene 'MH' Pelletier: I know it's a

00:03:18.972 --> 00:03:45.337 Dr. Marie-Helene 'MH' Pelletier: short answer is, I followed my nose. At very various decision points. But 3 key decision points led to this one is. So I'm originally from the East Coast, Quebec City and early my career. I moved up north in that province, and that was my first professional experience. All this was now a couple of decades ago. So prior to facetime Internet, you know, telehealth doing things from a distance.

00:03:45.680 --> 00:03:51.419 Dr. Marie-Helene 'MH' Pelletier: And so I realized there was a really big problem of accessibility to good quality services.

00:03:51.420 --> 00:04:02.779 Dr. Marie-Helene 'MH' Pelletier: So then I moved to the West Coast, British Columbia. Did my Phd. Research in telehealth over 20 years ago. At the time I had to explain it every single time. And I had to have

00:04:03.010 --> 00:04:26.230 Dr. Marie-Helene 'MH' Pelletier: a lot of funding. I had to have a lot of people working for me, some of them I could not even pay and I had to use 6 telephone lines to transmit video and audio data at the time. But the Internet was too slow all this to say that it led to a lot of management. And that's when, after my Phd. I decided to do an Mba. And then ended up working in management. And then, in the recent years.

00:04:26.690 --> 00:04:30.849 Dr. Marie-Helene 'MH' Pelletier: doing the speaking, the executive coaching, and still a small practice as psychologist.

00:04:30.940 --> 00:04:41.399 Dr. Marie-Helene 'MH' Pelletier: But then, in my practice, I ended up just by the virtue of my combined background, working with a lot of professionals and leaders, and often they would say things like.

00:04:41.750 --> 00:04:53.189 Dr. Marie-Helene 'MH' Pelletier: Mh, what's my problem? I've been dealing with very high demands, bigger than the ones I'm dealing with right now. I'm trying to do the same things, and it's not working. What's my problem.

00:04:53.190 --> 00:05:18.769 Dr. Marie-Helene 'MH' Pelletier: And often I found myself using concepts from strategy in business to help the situation make sense. And that's how bringing all this together led to so many people, so many. Yes, quite a few. Say something like, Okay, this is now so helpful for me. I'm gonna take this and move forward. But I wish I knew this earlier. And all this led to the book. So that's the short story of how I got there.

00:05:19.400 --> 00:05:22.066 Mira Brancu: Super interesting out of curiosity.

00:05:23.140 --> 00:05:27.870 Mira Brancu: in Canada, back when you first started telehealth.

00:05:27.890 --> 00:05:37.226 Mira Brancu: which was way before anybody was thinking about it, way before. It was cool, like you said before, people even knew what it meant.

00:05:37.940 --> 00:05:52.983 Mira Brancu: I remember in the States it was. It was only been like recently through the the Covid era, and maybe close close before that. They sort of figured out how to do telehealth across state lines, because every State has

00:05:53.420 --> 00:05:55.159 Mira Brancu: its own board

00:05:55.270 --> 00:05:56.039 Mira Brancu: to

00:05:56.820 --> 00:06:04.530 Mira Brancu: review and approve the work of psychologists within that State. Is that the same in Canada? Did you have to work through that.

00:06:04.789 --> 00:06:12.569 Dr. Marie-Helene 'MH' Pelletier: So I did not have to work through that at the time to do my research. Because it I was just using people located here in British Columbia so

00:06:13.260 --> 00:06:25.839 Dr. Marie-Helene 'MH' Pelletier: dealt with that. But at the time I was even dealing with professional associations, not even wanting to give me an opinion about doing research this way, because it was so. They were all like, well.

00:06:26.140 --> 00:06:45.409 Dr. Marie-Helene 'MH' Pelletier: you are to use the same principles that you are required to use based on your registration and the registration of who's supervising your work like they were very scared to say anything really but now, and the situation is the same in the Us. Yeah, we are regulated by province. And so the work across provinces requires

00:06:45.750 --> 00:07:04.750 Dr. Marie-Helene 'MH' Pelletier: a lot of discussions and conversations and processes to a at times make it happen. Sometimes it's out of necessity. We have very small provinces. In the Atlantic region, for example, where, without a possibility to work across provinces. It really impacts negatively, the end users.

00:07:05.120 --> 00:07:14.383 Mira Brancu: Yeah, yeah, you know, it's interesting. I'm veering off a little bit here. But I'm so interested in like access to care right and

00:07:14.940 --> 00:07:15.635 Mira Brancu: the

00:07:16.380 --> 00:07:19.800 Mira Brancu: A while back I was doing research on

00:07:19.930 --> 00:07:34.069 Mira Brancu: expanding services to suicidal patients who were living in rural areas. And they had, you know it was very difficult to access services when you're in rural areas, and even more difficult when you know your

00:07:34.260 --> 00:08:00.351 Mira Brancu: struggling with suicidal thoughts. And it's just hard to reach out and ask for help in in the first place. And so we you know, had to go through asking permission from our organization to be able to offer this to patients, and they were very nervous about it. And we're like, Look they either get the services in this way, or they don't get the services. So what would you want? You know, access is important. So I

00:08:00.710 --> 00:08:02.489 Mira Brancu: just really commend you for

00:08:03.076 --> 00:08:19.979 Mira Brancu: even back, then trying to push the envelope and trying to innovate. So speaking of innovation, let's talk about now how you sort of crossed over to applying strategy, a a strategic mapping kind of idea.

00:08:20.310 --> 00:08:30.990 Mira Brancu: To people coming to you for something quite different that they weren't expecting to get kind of like mapping a strategy around resilience or mental health.

00:08:31.070 --> 00:08:34.539 Mira Brancu: you know. How did you start applying that? What did it look like?

00:08:34.549 --> 00:08:59.499 Dr. Marie-Helene 'MH' Pelletier: I know it. It was the Missing link. Because, especially with the pandemic, everyone everywhere heard so much more about mental health. The a for us psychologists, but you know it. It did help everyone to have more information. So now most people know that there are a number of things that we know, solidly based in research that if we do these things it will benefit, not just our physical health, but our

00:08:59.499 --> 00:09:09.839 Dr. Marie-Helene 'MH' Pelletier: psychological help. Okay, everyone knows this. If I'm in front of an audience of any number of people, they can all name. The kinds of things that we know from research will make a difference like

00:09:09.839 --> 00:09:16.109 Dr. Marie-Helene 'MH' Pelletier: exercise, cardio, strength, training, meditative activity, nutrition, relationships with people, sleep.

00:09:16.119 --> 00:09:18.459 Dr. Marie-Helene 'MH' Pelletier: volunteer work, time and nature. All these things.

00:09:19.059 --> 00:09:29.479 Dr. Marie-Helene 'MH' Pelletier: So the problem is not in knowing it's in implementing, and everyone's life is full and often overflowing.

00:09:29.509 --> 00:09:39.879 Dr. Marie-Helene 'MH' Pelletier: So everyone, most people trust the research would love to incorporate these aspects in their lives, but they feel very stuck. They can't.

00:09:39.929 --> 00:09:51.129 Dr. Marie-Helene 'MH' Pelletier: And there are many other challenges that happen in not implementing. Sometimes people will think they don't need it that much others need it more than them all kinds of things there.

00:09:51.729 --> 00:09:53.759 Dr. Marie-Helene 'MH' Pelletier: So the way to

00:09:54.139 --> 00:10:05.749 Dr. Marie-Helene 'MH' Pelletier: incorporate these things in their lives is not just creating more. Whatever motivation or new structures, or a better list, or forcing themselves to buy a membership.

00:10:05.839 --> 00:10:12.949 Dr. Marie-Helene 'MH' Pelletier: It's to be strategic the same way that in business, if we have a great idea here. We don't just

00:10:13.179 --> 00:10:34.879 Dr. Marie-Helene 'MH' Pelletier: proceed and launch the product, or the service will have a great idea, and then we'll do a number of things to learn more about the context? Who else is offering this? How much are they charging for it? Who? How much are people willing to pay for this, what forces in the future might impact the demand for this product or service? We're looking at all these elements of the context.

00:10:34.959 --> 00:10:51.579 Dr. Marie-Helene 'MH' Pelletier: And so if we do the same thing here for our resilience, then we actually have a chance of creating a plan literally the same we would do in business, strategic pillars, tactics under each pillars all these things that then lead to action.

00:10:52.069 --> 00:10:53.929 Dr. Marie-Helene 'MH' Pelletier: And that's what changes everything.

00:10:54.700 --> 00:11:02.040 Mira Brancu: Yeah. Makes perfect sense. Knowing is half the battle, as they say. But doing

00:11:02.290 --> 00:11:13.520 Mira Brancu: is the hard part that though that's the hard skill right before we get into sort of how we might design something like this, how to implement. Let's just talk about resilience like

00:11:13.610 --> 00:11:22.070 Mira Brancu: it's a it's a word that's used so often. I feel like it's now a little bit of a buzz word. How would you define it? And when would people

00:11:22.120 --> 00:11:25.040 Mira Brancu: need to be thinking about creating

00:11:25.050 --> 00:11:26.280 Mira Brancu: a plan for it.

00:11:26.860 --> 00:11:51.610 Dr. Marie-Helene 'MH' Pelletier: So to the second question. Now, everyone needs it now, regardless of if you're on a 0 to 100 scale, if you feel your resilience at 100 fabulous. Build the plan now to help sustain it. If you're halfway wonderful, we can nourish it further and build it, and if you're at 0. You may need also to connect with someone to help, because by then you have very little energy.

00:11:51.620 --> 00:12:07.306 Dr. Marie-Helene 'MH' Pelletier: But yes, things can change. So we all need to do it. And I love that. You're asking the question, because, as it turns out, it's not just the fact that we're using the word a lot. But even in the academic literature there are many definitions of resilience.

00:12:08.128 --> 00:12:29.739 Dr. Marie-Helene 'MH' Pelletier: And so but the one many are using, the one I'm using is our ability to go through adversity and come out even stronger. So there is a growth mindset to this. And there is also the important notion that the adversity here that we're going through. Often we think about it as an acute moment, which, of course, can be that

00:12:29.740 --> 00:12:37.990 Dr. Marie-Helene 'MH' Pelletier: it can be many acute moments. It can also be many acute moments combined with one or more chronic demands that are there in the background

00:12:38.060 --> 00:12:54.359 Dr. Marie-Helene 'MH' Pelletier: which often we tend to either minimize or ignore, because we're like, well, everyone has this. Well, yes, every if every, even if everyone went through a pandemic or everyone is dealing with AI coming through our work lives and personalize as well.

00:12:54.730 --> 00:13:00.750 Dr. Marie-Helene 'MH' Pelletier: It still represents a demand. So being realistic about the demands is a key component.

00:13:02.160 --> 00:13:16.319 Mira Brancu: Yeah. And also, you know, having done a lot of research in post traumatic stress disorder, we know that. You could have 2 people go through the same exact experience. Traumatic experience and one person

00:13:16.320 --> 00:13:32.869 Mira Brancu: will end up in this kind of trajectory sort of with post, traumatic growth or recovery like quick recovery. And then another person will not. And it has to do with so many complex interacting factors. So resilience is about the same kind of thing like, just because.

00:13:33.090 --> 00:13:40.409 Mira Brancu: oh, yeah, we're all going through it. So it's no big deal. Well, for some people it's a big deal than others, and it's good to know what that

00:13:40.510 --> 00:13:58.590 Mira Brancu: is at the individual level. And sometimes it's good to know at the team level and organizational level as well. So we're reaching an average when we come back. Let's get into that sort of like individual team manage, you know, organizational level resilience, because I'm super curious to hear what you have to say about that.

00:13:59.222 --> 00:14:07.879 Mira Brancu: You're all listening to the hard skills with me, Dr. Mirabu and our guest, Dr. MH. Peltier. We air on Tuesdays at 5 pm. Eastern.

00:14:08.260 --> 00:14:21.470 Mira Brancu: If you would like to join our online audience and ask questions right now, we can answer them in real time. You could find us on Linkedin or And we'll be right back with our guest in just a moment.

00:16:33.810 --> 00:16:58.239 Mira Brancu: Welcome back to the hard skills with me, Dr. Mirabu and our guest today, Dr. MH. Peltier. So we just got done talking about like the sort of thinking about when to start planning for or create a strategic plan for your resilience. The answer is, all the time people all the time. And as we were talking.

00:16:58.560 --> 00:17:04.680 Mira Brancu: I was thinking, Okay, this is clear for how to apply it at the individual level.

00:17:04.730 --> 00:17:19.670 Mira Brancu: But there is a place for it at the organizational level and team level even. And I'm curious. What do you see? Where do you see that mental health, a focus on mental health and resilience has a place at the team and organizational level.

00:17:19.670 --> 00:17:20.530 Dr. Marie-Helene 'MH' Pelletier: From an Asia.

00:17:21.240 --> 00:17:27.970 Dr. Marie-Helene 'MH' Pelletier: Yes, absolutely. And it's critical because it has a place there, and because

00:17:28.200 --> 00:17:34.650 Dr. Marie-Helene 'MH' Pelletier: it it also does not entirely reside in us as individuals, and that's very important.

00:17:35.217 --> 00:17:51.530 Dr. Marie-Helene 'MH' Pelletier: Because if we start thinking that this is all in my hands as an individual, on one hand, it's beautiful. Yes, you do have a lot of agency. However, it would not be realistic to think that 100% of it belongs to your hands, because the workplace is a system.

00:17:51.530 --> 00:18:17.500 Dr. Marie-Helene 'MH' Pelletier: So there is the individual, the team, the organization, and even the organization is in this city, in this country at this moment, in time. So there's many variables that will influence the resilience of this overall system. So that's very important for that reason. So for a team and for an organization. The definition goes the same way, our ability, say, as a team to go through adversity and come out even stronger.

00:18:17.520 --> 00:18:29.900 Dr. Marie-Helene 'MH' Pelletier: And we know from research that the resilience of a team is not the individual resilience of each people, each person in that team it does help, but it does not mean that we will be resilient as a team.

00:18:30.310 --> 00:18:39.789 Dr. Marie-Helene 'MH' Pelletier: as a team we're looking at, are we clear? And that's often led by the leader of the team. But it could be brought up by anyone on the team because we all influence it.

00:18:40.280 --> 00:18:48.820 Dr. Marie-Helene 'MH' Pelletier: Are we clear on our goals in this moment as a team? So we know which team we are obviously but right now, which projects are top priority.

00:18:48.900 --> 00:19:18.300 Dr. Marie-Helene 'MH' Pelletier: So that clarity on goal is significant and very important. And the second key piece we find in research, because teams will differ right size, hierarchy, virtual or not combination whatever all kinds of things. But all teams need psychological safety. So that context where it's possible for me, as one person out of 50, to say that I have a different perspective on what we just discussed. Even if 49. Other people are saying something opposite, right?

00:19:18.380 --> 00:19:33.379 Dr. Marie-Helene 'MH' Pelletier: So these are characteristics that will contribute to teams being more resilient and at the organizational level, as we have more and more teams doing this and being more resilient, the organization also becomes more resilient, and at the organizational level

00:19:33.530 --> 00:19:41.789 Dr. Marie-Helene 'MH' Pelletier: same things translate. We will be able to go through adversity better together and concretely. It often means organizations will be less

00:19:42.080 --> 00:19:49.460 Dr. Marie-Helene 'MH' Pelletier: internally focused and keep more of a balance between being internally and externally focused.

00:19:49.650 --> 00:20:07.269 Dr. Marie-Helene 'MH' Pelletier: And to give you an example, that's often what we'll see if, say, an organization is being acquired by another, or there's a merger. If the smaller organization is worried and not so resilient, it will turn internally, and that puts them at risk. Because then we're not looking at what's going on in the market, right?

00:20:07.400 --> 00:20:11.869 Dr. Marie-Helene 'MH' Pelletier: So building that resilience is important at the organization level as well.

00:20:12.610 --> 00:20:16.579 Mira Brancu: Yeah. And I can also see a lot of

00:20:16.760 --> 00:20:23.056 Mira Brancu: ties between that and the burnout literature. And you know how you think about sort of

00:20:23.660 --> 00:20:28.205 Mira Brancu: intervening, and burnout is, we often think, oh, you know.

00:20:28.720 --> 00:20:55.439 Mira Brancu: you should do a lot of things that are at the individual level like a gratitude journal and walking and exercise, and you know. Take time out for yourself, and all of these things do help at the individual level. But there is an ecosystem around you usually, and the literature says, and most of the literature that I read is mostly in the healthcare and academic space, and in that space, when you have.

00:20:55.750 --> 00:21:20.809 Mira Brancu: you know, 60% inching up to 70% of people saying that they're burned out. That is not an individual level problem anymore. That is an organizational and system level problem and sometimes industry level problem. Right? Right now, it's such an a disrupted industry that is, adding to it. And so you have to think about it at multiple levels, including at that highest level. And think

00:21:20.880 --> 00:21:23.249 Mira Brancu: what will make an impact

00:21:24.103 --> 00:21:29.559 Mira Brancu: across people, not just between people. And I'm hearing a lot of parallels here.

00:21:29.800 --> 00:21:43.565 Dr. Marie-Helene 'MH' Pelletier: Oh, yes, it's it's absolutely is true. That's extremely important. When we think about burnout, whether it's for ourselves. People in our teams, people in our organizations. We do need to think about all these components of the system.

00:21:43.940 --> 00:22:08.329 Dr. Marie-Helene 'MH' Pelletier: And yeah, we do know from research that a a strong component, you know, if we think of burnout as a breakup in the relationship between the individual in their workplace? That means that. Yeah, there are things I can do as an individual. And there are things the workplace can do on that side of the relationship. And we know from research that things like making sure we invest in civility and respect

00:22:08.400 --> 00:22:19.449 Dr. Marie-Helene 'MH' Pelletier: and making sure that we invest in recognition, making sure we pay attention to workload. And I know auditors may be thinking, oh, workload, what are we? Gonna do you know it's what it is.

00:22:19.840 --> 00:22:21.330 Dr. Marie-Helene 'MH' Pelletier: for example.

00:22:21.490 --> 00:22:36.520 Dr. Marie-Helene 'MH' Pelletier: it may just mean bringing up in our teams a conversation about one of the largest irritants in the work we do, putting a microscope on that irritant and finding ways to make it less of an irritant.

00:22:36.560 --> 00:22:41.690 Dr. Marie-Helene 'MH' Pelletier: and that is not going to be a 99% change in the workload.

00:22:41.850 --> 00:22:47.299 Dr. Marie-Helene 'MH' Pelletier: But it's going to be a small change that often have will have a very large impact.

00:22:47.470 --> 00:22:53.189 Dr. Marie-Helene 'MH' Pelletier: So that's on that on the employer side. But on the individual side, we don't want to also just say, Well.

00:22:53.200 --> 00:22:58.270 Dr. Marie-Helene 'MH' Pelletier: it's all in my employer's hands. That's for them to change, because while

00:22:58.400 --> 00:23:05.100 Dr. Marie-Helene 'MH' Pelletier: change may or may not happen, and fast or not fast enough, you here as individual.

00:23:05.120 --> 00:23:08.490 Dr. Marie-Helene 'MH' Pelletier: have a lot of agency, and we want to make sure we use it.

00:23:09.250 --> 00:23:28.350 Mira Brancu: Yeah, yeah, there is responsibility on on both sides, and organizations, and leaders cannot put everything on the individual to manage their mental health and and burn out when part of the impact is coming from a system. And at the same time people can't come to work assuming

00:23:28.733 --> 00:23:40.230 Mira Brancu: all of their mental health and resiliency needs could could get met through just that system alone. There's there's an interaction there. Right? Yeah. Absolutely am.

00:23:41.370 --> 00:23:43.140 Mira Brancu: If people

00:23:43.560 --> 00:23:46.280 Mira Brancu: work on their resiliency?

00:23:46.648 --> 00:23:50.979 Mira Brancu: And if teams and organizations do so in the way that you're thinking about it.

00:23:51.080 --> 00:23:54.220 Mira Brancu: could it impact burnout? What do you see, as sort of the

00:23:54.470 --> 00:23:55.410 Mira Brancu: effect.

00:23:55.720 --> 00:24:06.870 Dr. Marie-Helene 'MH' Pelletier: Oh, yes, absolutely yes, yes, it does. And I mean a lot of the the focus on on my more recent book is on the individual. I do talk a bit about team there, but

00:24:07.020 --> 00:24:09.540 Dr. Marie-Helene 'MH' Pelletier: there is a significant impact, because

00:24:09.570 --> 00:24:21.790 Dr. Marie-Helene 'MH' Pelletier: especially professionals and leaders. So they'll understand all this intellectually, and they'll think about all this for people around them, in their teams, their colleagues, and all this.

00:24:21.930 --> 00:24:24.650 Dr. Marie-Helene 'MH' Pelletier: and not really for themselves.

00:24:24.660 --> 00:24:25.920 Dr. Marie-Helene 'MH' Pelletier: And so

00:24:26.250 --> 00:24:33.109 Dr. Marie-Helene 'MH' Pelletier: what that means is they stay. And I say they, at times I've thought this way, and and many people have.

00:24:33.210 --> 00:24:44.749 Dr. Marie-Helene 'MH' Pelletier: We get to a place almost where we think we're a bit immune to this, that we are inherently resilient, and that we can go through whatever we need to go through here.

00:24:45.040 --> 00:24:51.249 Dr. Marie-Helene 'MH' Pelletier: If, instead, we're investing in in our resilience in a strategic way. So

00:24:51.260 --> 00:25:02.089 Dr. Marie-Helene 'MH' Pelletier: the core component of this means that I'm taking my actual context into account. So what I'm investing actually works, it's not just a wish or a thought or something that's not happening.

00:25:02.360 --> 00:25:11.109 Dr. Marie-Helene 'MH' Pelletier: Then what that means is I will take more proactive actions to identify. If I'm sliding towards the burnout.

00:25:11.596 --> 00:25:22.950 Dr. Marie-Helene 'MH' Pelletier: Here and take actions, get resources, change certain things that kind of thing. So yes, there, there is an opportunity to decrease risk of burnout for ourselves, but also for others.

00:25:24.390 --> 00:25:25.716 Mira Brancu: Piece. So

00:25:26.620 --> 00:25:28.230 Mira Brancu: if we know this

00:25:28.490 --> 00:25:31.729 Mira Brancu: right. And we we sort of

00:25:31.890 --> 00:25:32.805 Mira Brancu: recognize

00:25:34.490 --> 00:25:36.610 Mira Brancu: the biggest barriers

00:25:37.250 --> 00:25:38.350 Mira Brancu: especially like

00:25:39.470 --> 00:25:47.860 Mira Brancu: you know, in the workplace as we're trying to work on our resilience. And and as we're thinking about mental health awareness for ourselves.

00:25:47.960 --> 00:25:51.330 Mira Brancu: what are the what are the biggest barriers, what happens.

00:25:51.330 --> 00:25:52.070 Dr. Marie-Helene 'MH' Pelletier: Yes.

00:25:52.810 --> 00:25:54.000 Mira Brancu: Clients. Yeah.

00:25:54.620 --> 00:25:55.730 Dr. Marie-Helene 'MH' Pelletier: Sorry. Say that again.

00:25:55.730 --> 00:25:57.199 Mira Brancu: What do you see with your clients, too? I mean.

00:25:57.200 --> 00:26:14.059 Dr. Marie-Helene 'MH' Pelletier: Yes, yes, yes, yes, I hear it, clients. When I give keynotes I hear it everywhere. The main ones that I hear. So some we've touched on, but I'll I'll go through some of so some of the possibly the biggest barrier is

00:26:14.080 --> 00:26:17.319 Dr. Marie-Helene 'MH' Pelletier: thinking that we are resilient, as

00:26:17.480 --> 00:26:30.840 Dr. Marie-Helene 'MH' Pelletier: it's part of our personality. So obviously, I don't need to do anything about it, because that's who I am. Look at all the things I've gone through successfully and managed and figured out, and I made it here so obviously it must be in me. Hmm!

00:26:30.890 --> 00:26:39.170 Dr. Marie-Helene 'MH' Pelletier: And that's Nope mistake number one. It's not a personality trait. Another one is to think that we okay. It's not necessarily me, but

00:26:39.330 --> 00:26:42.649 Dr. Marie-Helene 'MH' Pelletier: I cannot influence it. It's going to be what it is, kind of thing.

00:26:42.670 --> 00:26:43.830 Dr. Marie-Helene 'MH' Pelletier: and so

00:26:44.240 --> 00:27:07.410 Dr. Marie-Helene 'MH' Pelletier: I don't do anything about it. And that's a mistake. There are many ways in which we can actually increase that baseline for ourselves and people around us in our teams, colleagues around us. That kind of thing. And so another one that gets in the way also is sometimes what I call being too optimistically biased. So attendance biased, so attendance

00:27:08.100 --> 00:27:35.109 Dr. Marie-Helene 'MH' Pelletier: to think that we're actually doing better than we are. So when looking at all the demands I need to face right now. I may ask someone. So you know, what what kinds of demands are you facing? And often they'll list like 1, 2, maybe 3 things that are going on at work. And then I'll say, Okay, but not just the negative ones. What else? Oh, well, I just got this promotion. I'm helping this person because they're going on mad. Leave that kind of thing. Happy to do it. Well, that's still a demand.

00:27:35.110 --> 00:27:40.419 Dr. Marie-Helene 'MH' Pelletier: And then how about on the personal side? Well, that's personal. So of course, everything's fine there.

00:27:40.550 --> 00:27:50.630 Dr. Marie-Helene 'MH' Pelletier: Well, not necessarily the demands that we're facing. They don't have lanes. So the demands we're needing to face on the personal site also need to go on that list.

00:27:50.720 --> 00:28:01.190 Dr. Marie-Helene 'MH' Pelletier: And so just that tendency to minimize the demands we're facing. And then the tendency to overestimate our sources of supply.

00:28:01.520 --> 00:28:28.159 Dr. Marie-Helene 'MH' Pelletier: So I asked people, what kinds of things do you do that probably bring back resilience for you, and then they'll say, Well, I you know I try to go to the gym 3 times a week, you know, for a good 45 min. Say great. So in the past 2 weeks how many times? And they say, well, past 2 weeks have been particularly busy. So no, but in general yes. Well, then, that means it's not going on your list. And so then, as people start looking at this, then they realize on, we need to do something about it.

00:28:29.200 --> 00:28:35.859 Mira Brancu: Yeah. Oh, those are all so good and so right on. I'm I'm thinking about

00:28:36.396 --> 00:28:47.769 Mira Brancu: so so I work with a lot of overachievers. Hyper achievers, you know, and they're just go, go, go! And they're so used to functioning at such a high level, at

00:28:47.930 --> 00:28:51.530 Mira Brancu: such a capacity. And

00:28:52.258 --> 00:28:55.290 Mira Brancu: they've gotten used to that state that pace

00:28:55.766 --> 00:29:06.539 Mira Brancu: so they don't always pay attention to the internal things that are happening when their body is starting to break down and scream at them and say, Slow down, please, because they're

00:29:06.580 --> 00:29:11.000 Mira Brancu: part of them is also like on a high when they're productive

00:29:11.060 --> 00:29:27.670 Mira Brancu: and sometimes hyper productivity over Zealand, jealousness over ambitious like. It's there is a drug. So it feels like a drug sometimes to the point where you're overlooking the things that you just mentioned. So I'm really relating and thinking about some of our our clients.

00:29:27.700 --> 00:29:31.809 Mira Brancu: So when we come back from this net, next add break, let's think about

00:29:32.759 --> 00:29:56.400 Mira Brancu: how different kinds of these experiences, how people can start developing and thinking through that resiliency plan. I let's get into some tax tactics with you. Okay, you're listening to the hard skills with me, Dr. Mirabu and our guest, Dr. MH. Peltta. We air on Tuesdays at 5 Pm. And we'll be right back with our guest in just a moment.

00:31:58.500 --> 00:32:10.260 Mira Brancu: Welcome back to the hard skills with me. Dr. Mira Broncou and our guest, Dr. MH. Peltier, who wrote the book on Resilience, and creating a resilience plan

00:32:10.290 --> 00:32:11.090 Mira Brancu: and

00:32:12.160 --> 00:32:17.640 Mira Brancu: we were just talking about some lesser known risk factors

00:32:17.930 --> 00:32:21.830 Mira Brancu: for not creating a resilience plan.

00:32:22.210 --> 00:32:24.350 Mira Brancu: right? Things like

00:32:24.410 --> 00:32:27.870 Mira Brancu: being too optimistically biased.

00:32:28.752 --> 00:32:31.109 Mira Brancu: The belief that I am resilient

00:32:31.853 --> 00:32:36.570 Mira Brancu: and fooling ourselves right? The belief that I can't influence it.

00:32:36.680 --> 00:32:39.110 Mira Brancu: and not believing in ourselves enough.

00:32:39.794 --> 00:32:45.449 Mira Brancu: The overestimation of sub supply and underestimation of demands. I love

00:32:45.923 --> 00:32:53.019 Mira Brancu: thinking about it in that way and applying the supply demand to our own resources. Never thought about that.

00:32:54.570 --> 00:33:00.779 Dr. Marie-Helene 'MH' Pelletier: Yes, it it's a literally came out of via as a necessity when working with

00:33:00.910 --> 00:33:16.309 Dr. Marie-Helene 'MH' Pelletier: people who just kept thinking this way and again many times in my life. I have also kept thinking this way. And, as you said, it's in part how we developed our own thinking. But it's also the feedback we're receiving from others. Right? Oh, you

00:33:16.310 --> 00:33:37.360 Dr. Marie-Helene 'MH' Pelletier: you, Mira! You can take things. We can give this to Mira. No problem. And you get to a point where you're like, yeah, yeah, bring it on right? And it's wonderful to some degree, but push to the extreme. No, it isn't. The reality is, we are not the rock of anything. We are human and so fabulously capable. But yeah, need to be realistic.

00:33:38.010 --> 00:33:48.530 Mira Brancu: Yeah. So tell us about the resilience plan your resilience, plan. What? What is involved? And what do you have people think about.

00:33:49.210 --> 00:33:49.890 Dr. Marie-Helene 'MH' Pelletier: Yes.

00:33:50.190 --> 00:34:07.470 Dr. Marie-Helene 'MH' Pelletier: the way one of the images I use in the book is that of a DNA strand. So you have the 2 sides. And I say, not so number one. You need to think about both your personal and professional together, even though the book is focused on your work, performance and mental health. So it is a work focus.

00:34:07.960 --> 00:34:34.199 Dr. Marie-Helene 'MH' Pelletier: The only way to succeed is to look at both. We cannot just actually look at work. We have to look at both. Number one, number 2. If you stay with this image of the DNA strand, you have usually 4 rungs like a ladder kind of thing. And so what I've done is extracted from tools we use in strategy, in business things that people are familiar with or will connect with very easily. That will help us just

00:34:34.420 --> 00:35:02.550 Dr. Marie-Helene 'MH' Pelletier: 0 in on information, we need to create a strategic plan that takes our context into account. So one is your values. What's most important for you in life? We asked this often as psychologists in different context here, just like in business, you know, business would be clear on what are their values, their mission, their vision. Same thing. Here we need to connect with that quickly. Lots of leaders have already done this type of work before fine will take you 10 min or less. Write it down.

00:35:02.750 --> 00:35:03.790 Dr. Marie-Helene 'MH' Pelletier: Then

00:35:04.350 --> 00:35:19.519 Dr. Marie-Helene 'MH' Pelletier: we want to look at our sources of supply and demand in the realistic way somewhere to what we were describing earlier, literally table 2 columns. You put the information there, and I have to tell you many, many times folks have told me. It's

00:35:19.600 --> 00:35:48.479 Dr. Marie-Helene 'MH' Pelletier: it. It creates such a shift in their perspective, just doing this writing of the demands and supply piece that this is a core component to it. But again, all of these exercises, and I write this in the book. They're often 5 min, nothing long, nothing complicated. If you've done strategy work before, you know, it could be elongated, but the reality is, it could also be very straightforward. And that's what we're aiming for here. Because, again, I know your life is very full or overflowing.

00:35:48.590 --> 00:35:56.370 Dr. Marie-Helene 'MH' Pelletier: The next piece is literally doing similar to when you do a swat analysis on the strategy side and business where you're looking at

00:35:56.540 --> 00:36:14.759 Dr. Marie-Helene 'MH' Pelletier: internally with our strengths and weaknesses, externally, opportunities and threats. So here, let's do this for us as individuals so internally. What helps me with my resilience. Well, I naturally enjoy exercising. Let's say I I like it when when I have a chance. Good!

00:36:14.830 --> 00:36:23.703 Dr. Marie-Helene 'MH' Pelletier: What's internally a challenge is, I tend to say yes, if something's exciting for me, my schedule may be full, but I may still say yes, for example.

00:36:24.330 --> 00:36:36.439 Dr. Marie-Helene 'MH' Pelletier: and on the external side, what helps me on my resilience. Well, maybe you live right now in an area where you can actually step outside and start walking. So that helps. That's an external part of your environment that makes it easier

00:36:36.750 --> 00:36:39.150 Dr. Marie-Helene 'MH' Pelletier: in an external threat, maybe, that

00:36:39.690 --> 00:36:52.670 Dr. Marie-Helene 'MH' Pelletier: you just accepted a new role. And at the same time the boss left the organization. So you're now in an external context where it's gonna may be made much harder.

00:36:52.960 --> 00:37:16.089 Dr. Marie-Helene 'MH' Pelletier: So these are examples that we fill these, each of these quadrants even more to really have a good realistic read on your context, and then you craft your strategy. Usually I suggest 3 pillars you could go up to 5. But you don't want too many, and you put actions. But here's the key thing here. All the actions need to be so small, so doable. You can start tomorrow

00:37:16.160 --> 00:37:17.489 Dr. Marie-Helene 'MH' Pelletier: if they are

00:37:17.590 --> 00:37:23.939 Dr. Marie-Helene 'MH' Pelletier: bigger, more aspirational, maybe, or wishful thinking whatever you need to scale them right down.

00:37:24.450 --> 00:37:28.589 Dr. Marie-Helene 'MH' Pelletier: And so I could give you an example of what that could look like. But that's the overall prop.

00:37:29.100 --> 00:37:36.930 Mira Brancu: Yeah, you know. I know I'm talking to a psychologist when the the plan is gather some data.

00:37:37.220 --> 00:37:56.210 Mira Brancu: figure out what the right data is to evaluate. And she has just shared that with us. What is the right data to to gather the values, the mission, the vision, the supply, the demand, the swot analysis for yourself. Right? That's gather the data. And then you can create a strategy. And then

00:37:56.360 --> 00:37:59.299 Mira Brancu: if you're going to create a strategy make it realistic.

00:37:59.330 --> 00:38:03.650 Mira Brancu: make it winnable, right? So that you can feel

00:38:03.700 --> 00:38:13.070 Mira Brancu: some level of success and excitement and then continue. That is such a great application of psychology to implementation and sustainability.

00:38:13.360 --> 00:38:29.669 Dr. Marie-Helene 'MH' Pelletier: Yes, and we know from psychology as well. But we've all experienced it. In our work that when we take the time to do this. And again number one. It actually does not take that long, but when we do, it leads to successful implementation. It

00:38:29.670 --> 00:38:48.929 Dr. Marie-Helene 'MH' Pelletier: makes us feel better. It makes us feel confident. It increases our sense of self efficacy, the belief that we can influence this again in the future, and that's in part us teaching our brain to do it again in the future. So it has so many good reasons to to to invest there.

00:38:48.930 --> 00:38:57.879 Mira Brancu: Yeah. Yeah. Well, since you offered, I would love to hear an example. A real life example. How you've applied this or help the client apply this.

00:38:57.880 --> 00:39:09.080 Dr. Marie-Helene 'MH' Pelletier: Yes, yes, so. And what I'll do is just provide some information on each of the areas because we're here. And we don't have you know, just the hour to do this. But

00:39:09.930 --> 00:39:27.530 Dr. Marie-Helene 'MH' Pelletier: let's say the person starts thinking about their their values, personal and professional. So they enjoy influence, they enjoy health, they enjoy relationships, for example, and there would be. Usually I tried to get them to get many more like 1012. Just so we can have really good color on what that that looks like.

00:39:27.570 --> 00:39:38.750 Dr. Marie-Helene 'MH' Pelletier: Then they start looking at their sources of supply and demand, and as we can all imagine the list of demands is much longer than they originally thought. They realize that

00:39:38.840 --> 00:40:02.629 Dr. Marie-Helene 'MH' Pelletier: a lot of what they're doing is running around trying to get things done and committing to more than it's than is actually possible, and then not feeling great that so many of these things are not getting getting even touched, and on the supply side, things that they know would help them feel so good like seeing. My good friend, for example, is not even there, because none of that is happening.

00:40:02.870 --> 00:40:23.999 Dr. Marie-Helene 'MH' Pelletier: Then they look at their context and they realize their context is even heavier than they realize. It was. So now we have a much better perspective on okay, things need to change. I'm going to. For example, pillar number one could be, I'm going to need to get better at assessing, at estimating time.

00:40:24.070 --> 00:40:30.180 Dr. Marie-Helene 'MH' Pelletier: So when so that could be pillar number one time estimates better.

00:40:30.390 --> 00:40:34.950 Dr. Marie-Helene 'MH' Pelletier: And so a concrete action there could be super simple could be that

00:40:35.260 --> 00:40:43.059 Dr. Marie-Helene 'MH' Pelletier: when I I accept to do a project I write for myself how long I think this is going to be so I'm thinking it's 15 min

00:40:43.200 --> 00:40:49.329 Dr. Marie-Helene 'MH' Pelletier: I but I write it down. It's not just in my head. And then I commit to writing how long it actually took me to do it.

00:40:49.560 --> 00:40:52.369 Dr. Marie-Helene 'MH' Pelletier: Oh, hour and 45 min.

00:40:52.620 --> 00:41:04.729 Dr. Marie-Helene 'MH' Pelletier: Okay, so next time that will inform how I create my time estimates or I'm planning to pick up someone at 10. I'm close by. I'm gonna leave at 9 55.

00:41:05.170 --> 00:41:06.620 Dr. Marie-Helene 'MH' Pelletier: That means I'm going to be

00:41:07.120 --> 00:41:13.280 Dr. Marie-Helene 'MH' Pelletier: 10 out of 10 stressed out on the way there, hoping to make it and probably arrive at 1007.

00:41:14.270 --> 00:41:16.230 Dr. Marie-Helene 'MH' Pelletier: So we've all done this. We're like,

00:41:16.590 --> 00:41:34.649 Dr. Marie-Helene 'MH' Pelletier: why not? Seriously? Why not leave at 9 45? We always have a phone with us. So worst comes to absolute worst. You'll have things you can do right. So it could be. Leave a few minutes early. Another action, right? So that's pill what pillar number one could look like. We may have a pillar number 2 called Boundaries, where.

00:41:34.920 --> 00:41:41.469 Dr. Marie-Helene 'MH' Pelletier: let's say, I work from home from time to time. And let's say someone I love also lives here, partner, child, whatever.

00:41:41.520 --> 00:41:50.370 Dr. Marie-Helene 'MH' Pelletier: Maybe I can commit that if my door was open. So it's okay to to come in and talk instead of just turning around. Stand up!

00:41:50.530 --> 00:41:58.979 Dr. Marie-Helene 'MH' Pelletier: Give them full attention. It's not actually going to take more time. But now I'm aligning how I'm responding here to my values.

00:41:59.590 --> 00:42:13.260 Dr. Marie-Helene 'MH' Pelletier: That connects better takes 0 time additional. It's just a different way of doing it. So these are examples of how once we've done the exploration of what's going on in my current context, I can actually create a plan that will be actionable.

00:42:13.470 --> 00:42:31.039 Dr. Marie-Helene 'MH' Pelletier: And I've actually worked with someone who did a plan once in January last year. Then for because of a context, ended up hearing my keynote the second time on that topic. So she then came up there and realized her first plan had been fully implemented. She was ready for

00:42:31.040 --> 00:42:49.559 Dr. Marie-Helene 'MH' Pelletier: the next version. The same way, like in business, right? We create a plan, and at some point we need to evolve it. She was ready for this, and it was just she was so excited. And I think it's very exciting cause. That's how it needs to be. These plans are things that need to be updated, informed by data again and by progress. And then they're alive.

00:42:50.720 --> 00:42:55.243 Mira Brancu: I love this example, and how

00:42:56.570 --> 00:42:57.420 Mira Brancu: you

00:42:58.340 --> 00:43:00.340 Mira Brancu: sort of walked us through.

00:43:00.440 --> 00:43:19.036 Mira Brancu: creating something that was truly realistic and implementable. I'm curious. Very quickly, before our next Ann break. What would somebody do if they had one of these sort of like overly optimistic, highly ambitious kind of personalities and

00:43:19.770 --> 00:43:22.097 Mira Brancu: had trouble kind of

00:43:22.780 --> 00:43:37.789 Mira Brancu: thinking through the supply demand stuff, because, you know it, it wasn't quite accurate, like they. They felt like no problem like this is not really a demand. Right? How do they sort of like get through that.

00:43:38.790 --> 00:43:41.650 Dr. Marie-Helene 'MH' Pelletier: How did they get to having an actual realistic list.

00:43:41.650 --> 00:43:42.319 Mira Brancu: Yeah.

00:43:42.990 --> 00:43:44.332 Dr. Marie-Helene 'MH' Pelletier: I know it's

00:43:44.800 --> 00:43:55.269 Dr. Marie-Helene 'MH' Pelletier: the way that I get. I I in conversation. Sometimes people will just say, just talk me through it. So we get the blend done like together versus sometimes that just works best.

00:43:55.972 --> 00:44:05.410 Dr. Marie-Helene 'MH' Pelletier: The way we'll often get there is. Well, sometimes I poke. So I ask, what about this? What about that? You do this kind of work? This is this not happening kind of thing, so I'll help poke it.

00:44:05.745 --> 00:44:18.449 Dr. Marie-Helene 'MH' Pelletier: But sometimes the by the virtue of staying on the list longer. Just looking at the 2 things you wrote and saying, Okay, what else is possibly there? Just that process will highly likely help you find things that

00:44:18.470 --> 00:44:23.079 Dr. Marie-Helene 'MH' Pelletier: maybe call them a 2 out of 10 level of intensity, but you'll find them.

00:44:23.810 --> 00:44:27.380 Mira Brancu: Yeah, that's great. I mean, I think what that highlights is.

00:44:28.190 --> 00:44:32.159 Mira Brancu: if you if this is something you recognize in yourself.

00:44:32.745 --> 00:44:42.690 Mira Brancu: That you do need to perhaps get a partner or several other people to provide you with a little bit of input, maybe work with them. On

00:44:42.790 --> 00:44:50.639 Mira Brancu: your list and or work with a coach like mh, right? Who can like help? You extract and pull out all of that stuff.

00:44:50.930 --> 00:44:52.700 Mira Brancu: So good. Yeah.

00:44:52.780 --> 00:44:54.120 Mira Brancu: yeah, go ahead. Go ahead.

00:44:54.260 --> 00:44:55.829 Dr. Marie-Helene 'MH' Pelletier: This is a quick thing.

00:44:55.840 --> 00:45:15.030 Dr. Marie-Helene 'MH' Pelletier: Yes, you can ask others, and sometimes that will give you ideas. But be careful sometimes people will not put things on their list because they don't want to hurt others. So right? Yeah, they'll have someone in their life who is dealing with a health issue. And they say, Well, obviously, yeah, I'll help them. But I cannot write this. Yes, you do. You want to write it and be realistic with it?

00:45:15.520 --> 00:45:18.110 Mira Brancu: Very, very important point. Yes.

00:45:18.320 --> 00:45:21.170 Mira Brancu: so, we're reaching another ad break.

00:45:21.450 --> 00:45:39.330 Mira Brancu: You're listening to the hard skills with me, Dr. Mira Branco and our guest, Dr. MH. Peltier. When we come back we will pull all of this stuff together with a little bit of takeaway. What you can take away from this time together, and what to think through as your next steps.

00:45:39.400 --> 00:45:41.599 Mira Brancu: We'll be right back with our guest in just a moment.

00:47:47.300 --> 00:48:04.956 Mira Brancu: Welcome back to the hard skills with me. Dr. Mayor Broncu and our guest today, Dr. MH. Lta. And she has been sharing with us the Resiliency plan the resilience plan and how to apply it to your work life and beyond

00:48:05.390 --> 00:48:08.900 Mira Brancu: and we're gonna start pulling it all together.

00:48:09.334 --> 00:48:16.880 Mira Brancu: Mh! Anything that we missed that we didn't touch on, that you want to make sure to include, as people start thinking through like

00:48:16.990 --> 00:48:19.329 Mira Brancu: their takeaways from this time together.

00:48:19.990 --> 00:48:46.860 Dr. Marie-Helene 'MH' Pelletier: Well, you've asked the really good questions. I think the ones that many ask themselves. One of the concepts that sometimes leaders will be familiar with. We're hearing hearing a lot to have been hearing a lot about. It is the one of emotional intelligence, and it does connect a and you know, at some point, things will connect. Obviously, we're talking about us as humans and how we we can bring these skills to our leadership in an effective way. And

00:48:47.030 --> 00:49:10.200 Dr. Marie-Helene 'MH' Pelletier: one of the core components of emotional intelligence. Added spaces is increasing our self awareness being more aware of how are we doing? And that's connecting very clearly with the the structure of creating your strategic resilience plan. So what I would say is, it's almost as if I've well, I did create this

00:49:10.340 --> 00:49:11.260 Dr. Marie-Helene 'MH' Pelletier: because

00:49:11.930 --> 00:49:14.739 Dr. Marie-Helene 'MH' Pelletier: so many leaders and professionals are

00:49:15.000 --> 00:49:35.619 Dr. Marie-Helene 'MH' Pelletier: getting so much done every day. Incredible amounts and high performers are are doing this in a very consistent basis. But you get to a point where you need something to give you an edge, and just assuming you can wing your resilience, or will it to be. There is actually not going to work.

00:49:35.670 --> 00:49:45.409 Dr. Marie-Helene 'MH' Pelletier: But if you do have a strategic plan, it will help all these aspects of your leadership that you wish to bring the skills, the self that you want to bring to what you do.

00:49:45.730 --> 00:50:04.170 Dr. Marie-Helene 'MH' Pelletier: and will also allow you to bring your best to your professional life. And not only this is important now. It has been for a while continues to be important, but we're not. We're going to continue to face high demands with artificial intelligence coming even more into our work.

00:50:04.240 --> 00:50:31.609 Dr. Marie-Helene 'MH' Pelletier: The types of demands that leaders are facing include even more the human sides of what we do the attention to what humans are experiencing and needing from you as their leaders, as you collaborate also with team members that are non humans. And so if there is ever a time where you can, for some still proactively invest in something you're gonna need for the next

00:50:31.610 --> 00:50:36.550 Dr. Marie-Helene 'MH' Pelletier: quite a few years. That, I would say, is this strategic resilience plan.

00:50:37.450 --> 00:50:40.260 Mira Brancu: Hmm, yeah, absolutely. I

00:50:41.730 --> 00:50:44.328 Mira Brancu: you know I'm I'm just thinking about

00:50:45.370 --> 00:50:46.265 Mira Brancu: how

00:50:47.630 --> 00:50:59.870 Mira Brancu: more stretched thin people are than ever before, and I'm not sure many people realize that when we went into this sort of like hybrid, remote kind of environment, we removed

00:50:59.880 --> 00:51:00.560 Mira Brancu: the

00:51:01.708 --> 00:51:18.589 Mira Brancu: sort of quiet spaces and time, like when I walk over to somebody's cubicle and talk with them along the way to, you know, going to get my, you know, drink of water, or when I'm driving to, and you know, back and forth from work. All of those are empty spaces that

00:51:18.630 --> 00:51:22.089 Mira Brancu: now, if you're working remote, have gotten, like.

00:51:22.270 --> 00:51:30.239 Mira Brancu: you know, lost and between that and sort of like the feeling like you're in a

00:51:31.551 --> 00:51:42.989 Mira Brancu: sea of overconnection through social media and Zoom calls, but even more disconnected than ever before. This emotional intelligence piece

00:51:43.060 --> 00:51:53.009 Mira Brancu: is all about connecting, and it's all about self awareness and checking in with yourself, and sort of pausing and reflecting. And

00:51:53.260 --> 00:52:01.989 Mira Brancu: so many leaders have, you know, such a hard time, even finding the time and space to check in with themselves and others.

00:52:02.140 --> 00:52:09.086 Dr. Marie-Helene 'MH' Pelletier: I know it's yes, all this everything you just said very important. And

00:52:09.890 --> 00:52:29.220 Dr. Marie-Helene 'MH' Pelletier: you know, and and also what we're seeing is so, some individuals have worked virtually even more. And so also what's challenging at times is the desire and the opportunities at times to meet in person. But now that many schedules are built for virtual, actually going somewhere, for in person is

00:52:29.360 --> 00:52:34.227 Dr. Marie-Helene 'MH' Pelletier: a whole new set of challenges. And so we do want

00:52:34.760 --> 00:52:52.589 Dr. Marie-Helene 'MH' Pelletier: But it's worth investing in. Because we want human connections. We need them. We know now from emerging research about environments where AI is even more present with where humans are working even more with AI, sometimes almost exclusively, that

00:52:52.600 --> 00:53:08.480 Dr. Marie-Helene 'MH' Pelletier: you very much need to do deliberate efforts to have human interactions. Otherwise you are seeing negative impacts on sleep on relationships on alcohol consumption as well. So we want to be very deliberate about this to your point about sometimes

00:53:08.480 --> 00:53:25.229 Dr. Marie-Helene 'MH' Pelletier: finding time to check in with ourselves. Here's something that I think. Yeah, we can all do. It takes about 5 SA day, but it allows you to keep track. And and the side of you that loves a simple and data oriented might might see how this works.

00:53:25.870 --> 00:53:27.450 Dr. Marie-Helene 'MH' Pelletier: You print a calendar

00:53:27.660 --> 00:53:47.550 Dr. Marie-Helene 'MH' Pelletier: from the Internet anywhere where you create one by hand, and you post it on a wall where you visit every night. So wherever you're say, brushing your teeth, for example, and every night for each date 0 to 10 scale just overall. How you were feeling today. 10 fabulous 0, not good at all. Try to use nuances, not just these 2

00:53:47.670 --> 00:53:59.569 Dr. Marie-Helene 'MH' Pelletier: and put the number right will take you 2 s. So 8, 8 and a half, 9 9.7 8 and a half, 7, 6 and a half 6.

00:53:59.690 --> 00:54:01.380 Dr. Marie-Helene 'MH' Pelletier: You're gonna see it go down.

00:54:01.590 --> 00:54:17.769 Dr. Marie-Helene 'MH' Pelletier: You will catch it before you're at 0, and you have no choice. And of course some of you are thinking, well, how valid is this tool? It doesn't matter. It's internally valid, because it's always you rating it, and it will take you 2 s, so no one can say you don't have time.

00:54:17.940 --> 00:54:28.869 Dr. Marie-Helene 'MH' Pelletier: and it will allow you to catch it sooner right, and then take actions and connect with supports around you. So that's a concrete, perhaps a small, concrete, easy tool to incorporate.

00:54:29.930 --> 00:54:43.819 Mira Brancu: Love it, love it! That's a fantastic takeaway. So how can people find out about you and those of you who are watching, live and or the recording. I'm also showing you what Mh. Will share with us.

00:54:45.097 --> 00:54:58.782 Dr. Marie-Helene 'MH' Pelletier: Yes. So website, you could go to Dr. Marie dash You could go to the resilience also, which gets you here at the same time, and gets you on the website to my book to what I do.

00:54:59.617 --> 00:55:03.929 Dr. Marie-Helene 'MH' Pelletier: And you can connect on Linkedin, too. Always happy to connect with people there.

00:55:05.050 --> 00:55:10.160 Mira Brancu: Awesome. Thank you so much for sharing all of this wisdom with us.

00:55:10.170 --> 00:55:12.800 Mira Brancu: very excited to share it with others.

00:55:13.184 --> 00:55:29.910 Mira Brancu: Audience, listeners, what did you take away from today? And more importantly, what is one small change you can implement this week, based on what you learned from Mh, I just heard one great one she just mentioned, and that is an easy one, that all of you can do

00:55:30.215 --> 00:55:37.114 Mira Brancu: whatever you choose to do out of the the ideas that she shared with you. Share it with us on Linkedin. You can find us on

00:55:37.540 --> 00:55:56.009 Mira Brancu:, you can find either of us on Linkedin. We're also on Facebook, on Instagram Twitter twitch under talk radio, Dot, Nyc, but all over the place. But Linkedin is where you find me, and where I can tear you on most, and where I will most likely respond. I think that's the same for image

00:55:56.020 --> 00:56:04.456 Mira Brancu: and yes, and in addition to being a live show, the hard skills is on apple podcast and spotify. We

00:56:05.010 --> 00:56:12.050 Mira Brancu: post each week. Please go subscribe to the podcast leave a review share with others to increase our visibility, reach and impact

00:56:12.350 --> 00:56:32.049 Mira Brancu: the stuff we talk about on this show is part of also our research-based strategic leadership pathway model that we teach in our towerscope Leadership Academy, which is a private coaching and learning community for socially conscious leaders in healthcare, academia, tech and stem industries looking to make a greater impact.

00:56:32.230 --> 00:56:39.090 Mira Brancu: So to check us out, you can go to go and click on Leadership Academy.

00:56:39.690 --> 00:56:54.630 Mira Brancu: Thank you to talk radio dot mit for hosting. I am Dr. Mirabu, your host of the Hard Skill show, and thank you for joining us today with our guest, Dr. MH. Peltta, have a great rest of your day wherever you are tuning in from. Thank you. Mh.

00:56:55.230 --> 00:56:56.969 Dr. Marie-Helene 'MH' Pelletier: Thank you, Mira. It was a pleasure.

00:56:57.310 --> 00:56:58.250 Mira Brancu: Bye, everybody!

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