EPISODE SUMMARY:
This week on The Conscious Consultant Hour, Sam welcomes back Jill Lublin, a twenty-five-year veteran of the publicity world, international speaker, and four-time bestselling author widely regarded as a media magnet.
Jill has shared thousands of stages alongside voices like Tony Robbins, Barbara Corcoran, and Jack Canfield, and has worked with more than one hundred thousand clients, teaching them her signature formula for getting media attention, creating next-level visibility in the marketplace, and turning that visibility into real growth. Her work now reaches conscious entrepreneurs and mission-driven leaders through her Media Mastery Intensive and her monthly Kindness Circles.
What makes Jill's approach distinct is not simply the strategy but the spirit behind it. She was recently honored with a Humanitarian Award, a recognition that speaks to something she has quietly built her career around: the conviction that visibility and kindness belong in the same sentence. In a marketplace often driven by hype, self-promotion, and manufactured urgency, Jill teaches a different way of being seen, one rooted in clarity of message, generosity of connection, and a willingness to lead with service. Her Kindness Circles have become a gathering ground for entrepreneurs who want their work to matter and their success to lift others along the way.
Together, Sam and Jill explore how to be seen without losing yourself in the noise and how conscious entrepreneurs can build genuine visibility while staying rooted in their values. They discuss the art of crafting a message that lands, the meaning of true expertise, and the return on investment that comes from publicity done with integrity. They also look at the deeper thread woven through all of Jill's work: the idea that kindness is not soft but strategic in the truest sense, and that the leaders who thrive in this next chapter of business will be the ones who understand that being of service and being seen are not opposites. This episode is an invitation for anyone with a message worth sharing to step forward with both courage and heart.
Tune in and share your own questions and comments how you feel about kindness on our YouTube livestream or on our Facebook page.
http://PublicityCrashCourse.com
This episode features Sam Liebowitz reflecting on his blog post "The Best Cure for Disconnection is Being Physically Close," in which he explores how genuine closeness and community are built through physical presence, touch, and shared experience — bonds that screens, texts, and virtual networking simply cannot replicate. He weaves in personal stories, from losing touch with friends who left New York City to marveling at a friend's decades-long tradition of weekly family lunches, to illustrate how modern mobility and digital distraction are eroding our sense of true connection. He then welcomes publicist and author Jill Lublin, who shares how caring for an aging friend inspired her book and thriving "kindness circles," and the two discuss how small, conscious acts of kindness — a smile, a shared meal, checking in on an elderly neighbor — restore the very intimacy and presence that a hyperconnected, distracted world has left us craving.
In this closing segment, Jill Lublin explores why kindness feels so hard to sustain — pointing to busyness and a sense of separation that crowds it out — while sharing several of her "return on kindness" principles, including flexibility, patience, and compassion, as practical anchors for staying kind even under pressure. She offers guidance on handling difficult people with grace, favoring calm boundary-setting and non-reaction over confrontation, and emphasizes that true kindness begins with self-monitoring and self-kindness before it can ripple outward to others. She closes with a moving story from her book The Prophet of Kindness about a Panera employee who broke policy to grant a dying grandmother her last wish for clam chowder, illustrating how a single act of compassion can transform both a life and a career, and invites listeners to join her free monthly Kindness Circles.
00:00:42.480 --> 00:01:01.880 Sam Liebowitz | The Conscious Consultant: Good afternoon, my Conscious co-creators! Welcome to another edition of the Conscious Consultant Hour, Awakening Humanity. I am very, very pleased that you are all here with me today. We've got another wonderful show for you.
00:01:01.880 --> 00:01:13.409 Sam Liebowitz | The Conscious Consultant: In store for you today on a very important topic, one very near and dear to my heart, which is kindness. And we'll bring my guest on in just a moment, but first, of course.
00:01:13.410 --> 00:01:19.500 Sam Liebowitz | The Conscious Consultant: We have my blog post from a couple of years ago, and let's get to it.
00:01:20.280 --> 00:01:25.589 Sam Liebowitz | The Conscious Consultant: And this blog post is entitled, the best cure
00:01:25.790 --> 00:01:30.349 Sam Liebowitz | The Conscious Consultant: For disconnection is being physically close.
00:01:32.140 --> 00:01:35.199 Sam Liebowitz | The Conscious Consultant: Proximity counts for a lot.
00:01:36.050 --> 00:01:40.199 Sam Liebowitz | The Conscious Consultant: Being close to those we love helps to build the bonds.
00:01:40.510 --> 00:01:44.379 Sam Liebowitz | The Conscious Consultant: When we are far away, it is easy to drift apart.
00:01:44.960 --> 00:01:50.330 Sam Liebowitz | The Conscious Consultant: Friends, family, partners, or lovers, it is all the same.
00:01:51.140 --> 00:01:57.110 Sam Liebowitz | The Conscious Consultant: It is very difficult to build relationships when you can't see the other person.
00:01:57.960 --> 00:02:06.049 Sam Liebowitz | The Conscious Consultant: Sure, it is true that there are those friends whom we may not see for many years, but still feel close.
00:02:06.400 --> 00:02:11.590 Sam Liebowitz | The Conscious Consultant: Yet those relationships were built when we were physically close.
00:02:11.990 --> 00:02:20.090 Sam Liebowitz | The Conscious Consultant: To create that kind of relationship when the other person is in another state or country is much more difficult.
00:02:20.870 --> 00:02:23.490 Sam Liebowitz | The Conscious Consultant: Even with today's technology.
00:02:23.750 --> 00:02:29.650 Sam Liebowitz | The Conscious Consultant: Yes, you can video chat or talk on the phone with people from around the world.
00:02:30.120 --> 00:02:38.489 Sam Liebowitz | The Conscious Consultant: Yet to build a true, lasting relationship, it takes physical closeness.
00:02:39.380 --> 00:02:43.559 Sam Liebowitz | The Conscious Consultant: It takes being there for the other person when they need you.
00:02:44.240 --> 00:02:47.710 Sam Liebowitz | The Conscious Consultant: And it takes physical contact as well.
00:02:49.000 --> 00:02:56.339 Sam Liebowitz | The Conscious Consultant: A hug is worth its weight in gold when we are down and feeling despondent.
00:02:57.190 --> 00:03:01.039 Sam Liebowitz | The Conscious Consultant: No amount of time on a screen can replace that.
00:03:01.780 --> 00:03:07.099 Sam Liebowitz | The Conscious Consultant: The more we rely on technology for so many aspects of our life.
00:03:07.650 --> 00:03:09.999 Sam Liebowitz | The Conscious Consultant: The more we lose that sense.
00:03:10.620 --> 00:03:16.160 Sam Liebowitz | The Conscious Consultant: We can begin to think that everything can be done through a screen.
00:03:16.920 --> 00:03:25.640 Sam Liebowitz | The Conscious Consultant: Even though many things can, there is no replacement for the feeling of being in the same room with a person.
00:03:27.140 --> 00:03:29.120 Sam Liebowitz | The Conscious Consultant: To look into their eyes.
00:03:29.270 --> 00:03:31.640 Sam Liebowitz | The Conscious Consultant: And feel their energy.
00:03:32.150 --> 00:03:38.870 Sam Liebowitz | The Conscious Consultant: However, Once we have built that relationship, when we are physically close.
00:03:39.080 --> 00:03:42.540 Sam Liebowitz | The Conscious Consultant: Then we can maintain it at a distance.
00:03:43.600 --> 00:03:49.549 Sam Liebowitz | The Conscious Consultant: Let's not get confused on this point. So many people
00:03:49.700 --> 00:03:53.919 Sam Liebowitz | The Conscious Consultant: Are now so detached and isolated
00:03:54.050 --> 00:04:00.219 Sam Liebowitz | The Conscious Consultant: That they don't even feel comfortable connecting with others in real life.
00:04:03.260 --> 00:04:07.420 Sam Liebowitz | The Conscious Consultant: And… It… isn't that a shame?
00:04:08.320 --> 00:04:12.479 Sam Liebowitz | The Conscious Consultant: We miss out on so much when we are close to others.
00:04:13.060 --> 00:04:17.160 Sam Liebowitz | The Conscious Consultant: Yet there is good and bad about being physically close to others.
00:04:18.190 --> 00:04:21.940 Sam Liebowitz | The Conscious Consultant: That is true for just about everything in life.
00:04:22.970 --> 00:04:29.999 Sam Liebowitz | The Conscious Consultant: The feeling of disconnection can only be changed by physical closeness.
00:04:30.920 --> 00:04:35.809 Sam Liebowitz | The Conscious Consultant: By touching another person, and being touched by another person.
00:04:36.520 --> 00:04:42.360 Sam Liebowitz | The Conscious Consultant: no matter how good VR gets, or how well we can replicate the look of a person.
00:04:42.530 --> 00:04:46.410 Sam Liebowitz | The Conscious Consultant: We can never replicate every aspect of someone.
00:04:47.090 --> 00:04:49.080 Sam Liebowitz | The Conscious Consultant: The texture of their hair.
00:04:49.390 --> 00:04:51.650 Sam Liebowitz | The Conscious Consultant: The smell of their body.
00:04:51.870 --> 00:04:55.180 Sam Liebowitz | The Conscious Consultant: Or the feeling we get when we are next to them.
00:04:56.230 --> 00:05:02.800 Sam Liebowitz | The Conscious Consultant: Closeness to another human being, Grows from being physically close to them.
00:05:04.370 --> 00:05:09.589 Sam Liebowitz | The Conscious Consultant: The emotions we feel are built on and enhanced by being around them.
00:05:10.490 --> 00:05:14.439 Sam Liebowitz | The Conscious Consultant: Can a phone or a computer ever replace that?
00:05:15.840 --> 00:05:20.169 Sam Liebowitz | The Conscious Consultant: Are you feeling more disconnected from the people you know?
00:05:21.010 --> 00:05:26.540 Sam Liebowitz | The Conscious Consultant: Can you make more of an effort to be in their physical presence?
00:05:27.800 --> 00:05:32.020 Sam Liebowitz | The Conscious Consultant: So… I wrote this post a couple of years ago.
00:05:33.540 --> 00:05:37.289 Sam Liebowitz | The Conscious Consultant: After a conversation with my wife.
00:05:37.750 --> 00:05:40.419 Sam Liebowitz | The Conscious Consultant: And we were just talking about how…
00:05:40.930 --> 00:05:45.230 Sam Liebowitz | The Conscious Consultant: We used to have a lot of friends here in New York City.
00:05:45.940 --> 00:05:50.979 Sam Liebowitz | The Conscious Consultant: And we still know a lot of people, we do have friends, don't get me wrong.
00:05:51.350 --> 00:06:01.530 Sam Liebowitz | The Conscious Consultant: But… We had very good friends who, once they moved away, We kinda lost touch.
00:06:02.580 --> 00:06:10.100 Sam Liebowitz | The Conscious Consultant: And… It really created this sense of, like.
00:06:11.030 --> 00:06:19.659 Sam Liebowitz | The Conscious Consultant: the need for having people kind of close to us, because so many people left New York City during the pandemic.
00:06:19.770 --> 00:06:31.029 Sam Liebowitz | The Conscious Consultant: And even before the pandemic, just people move… you know, that's the world we live in now. We're much more mobile, people are becoming digital nomads.
00:06:31.230 --> 00:06:36.250 Sam Liebowitz | The Conscious Consultant: I mean, two of my wife's closest friends went back to China.
00:06:38.900 --> 00:06:40.490 Sam Liebowitz | The Conscious Consultant: And it just…
00:06:41.030 --> 00:06:52.429 Sam Liebowitz | The Conscious Consultant: And not that, you know, we want to keep people here. If something is pulling them elsewhere, it's not that, you know, we're saying everyone should stay put.
00:06:53.180 --> 00:07:00.890 Sam Liebowitz | The Conscious Consultant: But it's just that movement sort of… Brought to… to mind.
00:07:01.410 --> 00:07:06.159 Sam Liebowitz | The Conscious Consultant: How challenging it is to really build a close relationship with someone?
00:07:06.780 --> 00:07:09.010 Sam Liebowitz | The Conscious Consultant: When you only see them on a screen.
00:07:09.800 --> 00:07:19.220 Sam Liebowitz | The Conscious Consultant: Now, look, I'm not against virtual networking. I do tons of it. I meet people all over the world, practically every week.
00:07:19.530 --> 00:07:20.950 Sam Liebowitz | The Conscious Consultant: And that's great.
00:07:21.580 --> 00:07:32.479 Sam Liebowitz | The Conscious Consultant: But how many of those people can I really call friends? How many of those people… like, if I was in trouble, I could pick up the phone and say, hey, I really need your help, can you come over here?
00:07:33.760 --> 00:07:34.910 Sam Liebowitz | The Conscious Consultant: Too many.
00:07:36.150 --> 00:07:42.450 Sam Liebowitz | The Conscious Consultant: And it just… in seeing what's happening with society, in seeing what's going on in the world.
00:07:43.230 --> 00:07:50.530 Sam Liebowitz | The Conscious Consultant: It just feels like there's a… There's a lack of recognition
00:07:51.050 --> 00:07:54.489 Sam Liebowitz | The Conscious Consultant: Of how important being physically close to people are.
00:07:55.500 --> 00:07:56.590 Sam Liebowitz | The Conscious Consultant: And…
00:07:56.700 --> 00:08:05.340 Sam Liebowitz | The Conscious Consultant: I remember, I guess it was a couple of years ago, there was a gentleman I met when I was on my trip down to Peru 3 years ago.
00:08:05.800 --> 00:08:11.879 Sam Liebowitz | The Conscious Consultant: And he came to New York with his family, and we got together with my wife, and we all had dinner together.
00:08:12.210 --> 00:08:14.539 Sam Liebowitz | The Conscious Consultant: And he was telling me how…
00:08:14.890 --> 00:08:21.810 Sam Liebowitz | The Conscious Consultant: Every Friday, he has lunch with his brother and his father, and that he had been doing it
00:08:21.970 --> 00:08:26.099 Sam Liebowitz | The Conscious Consultant: For, like, over 25 or 30 years.
00:08:27.050 --> 00:08:30.929 Sam Liebowitz | The Conscious Consultant: And I was just mind-boggled by this.
00:08:31.690 --> 00:08:39.600 Sam Liebowitz | The Conscious Consultant: I mean, my… me, my brother, and my sister haven't even lived in the same state since…
00:08:40.200 --> 00:08:43.269 Sam Liebowitz | The Conscious Consultant: Since I was in high school, I think.
00:08:44.000 --> 00:08:49.060 Sam Liebowitz | The Conscious Consultant: My sister's in a different country. I mean, I'm actually going to go see her at the end of the month.
00:08:49.220 --> 00:08:55.350 Sam Liebowitz | The Conscious Consultant: But… When we're so far apart.
00:08:56.370 --> 00:09:05.650 Sam Liebowitz | The Conscious Consultant: And we can't do even the simplest of things together, like have a meal together. You know, get together, see each other in person, give each other a hug.
00:09:07.180 --> 00:09:10.570 Sam Liebowitz | The Conscious Consultant: It affects the relationship, it really does.
00:09:12.300 --> 00:09:29.019 Sam Liebowitz | The Conscious Consultant: And these days, people are so distracted by their phones, and they're so, like, quick to be texting somebody who's in a totally different city than they are than talk to the person that's across the table from them.
00:09:29.480 --> 00:09:35.620 Sam Liebowitz | The Conscious Consultant: You know, it's really interesting for me, just when me and my wife go out to eat, to see how many
00:09:35.810 --> 00:09:40.789 Sam Liebowitz | The Conscious Consultant: Young couples are not even talking to each other, but they're both on their phones.
00:09:41.610 --> 00:09:47.660 Sam Liebowitz | The Conscious Consultant: And it's like the phone has become a replacement for spending time with the person right across the table from you.
00:09:49.780 --> 00:09:53.050 Sam Liebowitz | The Conscious Consultant: And it just… it's really…
00:09:53.360 --> 00:09:59.659 Sam Liebowitz | The Conscious Consultant: This whole topic really has been highlighted for me a lot over the past year.
00:10:00.110 --> 00:10:02.950 Sam Liebowitz | The Conscious Consultant: And I've… of really…
00:10:03.200 --> 00:10:20.620 Sam Liebowitz | The Conscious Consultant: come to miss, you know, seeing people in person, and I've actually started to, you know, go join some meetup groups and check on Eventbrite and see what's going on in New York City. And you'd think, you know, New York City, it's easy to meet up with people, but it's really not.
00:10:21.010 --> 00:10:34.159 Sam Liebowitz | The Conscious Consultant: you know, people are always so busy, and different schedules, and so much going on. You know, we've had friends we've been trying to get together and have dinner with for 2 or 3 months, and haven't been able to see them.
00:10:36.120 --> 00:10:43.310 Sam Liebowitz | The Conscious Consultant: And so… It's just this recognition But…
00:10:43.750 --> 00:10:49.310 Sam Liebowitz | The Conscious Consultant: How physically close we live to someone really does make a difference.
00:10:49.630 --> 00:10:56.970 Sam Liebowitz | The Conscious Consultant: And I'm not saying, like, you can't form relationships and friendships with people who are far away, of course you can.
00:10:58.740 --> 00:11:07.159 Sam Liebowitz | The Conscious Consultant: You know, people… you know, I'll date myself. Back when we were kids, you know, people had pen pals. You'd write letters to each other, and you could be in different places.
00:11:09.680 --> 00:11:12.099 Sam Liebowitz | The Conscious Consultant: But it's just not quite the same.
00:11:12.540 --> 00:11:15.699 Sam Liebowitz | The Conscious Consultant: As being right there, right in front of somebody.
00:11:17.640 --> 00:11:29.470 Sam Liebowitz | The Conscious Consultant: You know, my wife would… one of her best friends who used to live in our building, you know, if one of them got sick, the other one would be cooking a meal and, like, bringing it up to them or down to them.
00:11:30.000 --> 00:11:39.339 Sam Liebowitz | The Conscious Consultant: you know, if someone needed, you know, was injured and needed help getting to the doctor, they're there for each other. I mean, of course, I'm there for her, but…
00:11:40.460 --> 00:11:42.960 Sam Liebowitz | The Conscious Consultant: But I just kind of feel like…
00:11:45.340 --> 00:11:50.539 Sam Liebowitz | The Conscious Consultant: We're getting so isolated and so disconnected with each other.
00:11:53.740 --> 00:11:57.820 Sam Liebowitz | The Conscious Consultant: That, that, really, it makes it very hard to have…
00:11:58.350 --> 00:12:02.299 Sam Liebowitz | The Conscious Consultant: Close relationships, close friends, close community.
00:12:03.520 --> 00:12:04.680 Sam Liebowitz | The Conscious Consultant: And that, that's…
00:12:04.900 --> 00:12:10.320 Sam Liebowitz | The Conscious Consultant: one of the reasons why I truly love the healing work that I do, because it's all in person.
00:12:10.670 --> 00:12:18.070 Sam Liebowitz | The Conscious Consultant: It's like, we're here for an evening, we're gonna go through this experience, turn off your phones, we're gonna just be here with each other.
00:12:18.590 --> 00:12:20.229 Sam Liebowitz | The Conscious Consultant: I, I love that.
00:12:21.270 --> 00:12:26.320 Sam Liebowitz | The Conscious Consultant: And it's so rare today, and so precious.
00:12:29.940 --> 00:12:38.480 Sam Liebowitz | The Conscious Consultant: And so, I, I really… You know, wrote this blog post from a place of my own heart of…
00:12:39.550 --> 00:12:42.300 Sam Liebowitz | The Conscious Consultant: Of how much… I miss.
00:12:42.510 --> 00:12:44.449 Sam Liebowitz | The Conscious Consultant: Having people around.
00:12:45.070 --> 00:12:46.540 Sam Liebowitz | The Conscious Consultant: I remember.
00:12:47.190 --> 00:12:53.739 Sam Liebowitz | The Conscious Consultant: it was… 14 years ago, we had a birthday party here at my apartment.
00:12:54.370 --> 00:13:02.270 Sam Liebowitz | The Conscious Consultant: And I invited… people I knew from all different parts of my life who were… local.
00:13:02.810 --> 00:13:05.900 Sam Liebowitz | The Conscious Consultant: And… They were, like, 50 people showed up.
00:13:07.680 --> 00:13:13.609 Sam Liebowitz | The Conscious Consultant: And today, I think about who could I invite to a birthday party locally.
00:13:14.280 --> 00:13:24.460 Sam Liebowitz | The Conscious Consultant: I don't know if I could even get 10 or 15 people who still, like, live here, who I've seen enough that I feel close enough to invite them to a party.
00:13:25.720 --> 00:13:41.950 Sam Liebowitz | The Conscious Consultant: And I mean, I don't know if you have the same experience or not. I mean, maybe, you know, depending on where you live, if you're in a different place, maybe you do see your neighbors and your friends, you know, more, but in the big cities, I just feel like…
00:13:42.150 --> 00:13:46.879 Sam Liebowitz | The Conscious Consultant: People are leaving the cities, they're moving, they're leaving the country, I mean, they're going all over the place.
00:13:47.600 --> 00:13:55.640 Sam Liebowitz | The Conscious Consultant: And that sense of just having people you can rely on, who can be physically present when you need them.
00:13:56.270 --> 00:14:00.850 Sam Liebowitz | The Conscious Consultant: It's… It's getting tougher and tougher to find those people.
00:14:01.740 --> 00:14:07.149 Sam Liebowitz | The Conscious Consultant: And it could be also the stage of my life, you know, as we get older, it's
00:14:07.720 --> 00:14:12.220 Sam Liebowitz | The Conscious Consultant: We lose people, and things change.
00:14:13.470 --> 00:14:15.890 Sam Liebowitz | The Conscious Consultant: But I think this is true for everyone.
00:14:16.690 --> 00:14:20.760 Sam Liebowitz | The Conscious Consultant: And I just felt it was important to give a voice.
00:14:21.740 --> 00:14:24.149 Sam Liebowitz | The Conscious Consultant: To this idea of proximity.
00:14:24.390 --> 00:14:29.380 Sam Liebowitz | The Conscious Consultant: To give a voice to the idea that being physically close with people
00:14:30.060 --> 00:14:34.559 Sam Liebowitz | The Conscious Consultant: Is… is more important than we realize.
00:14:35.550 --> 00:14:44.460 Sam Liebowitz | The Conscious Consultant: So, that's my blog post. It is entitled, The Best Cure for Disconnection is Being Physically Close.
00:14:44.800 --> 00:14:59.450 Sam Liebowitz | The Conscious Consultant: And of course, you can always find my blog post on my personally branded website, theconsciousconsultant.com, or on the station's website at TalkRadio.nyc slash blog. And if you like my blog post, don't forget, I've got a whole book.
00:14:59.450 --> 00:15:13.780 Sam Liebowitz | The Conscious Consultant: called Everyday Awakening, and you can pick it up on your favorite bookstore, and I also have now an audio version of it that you can get on Amazon, so feel free to look for Everyday Awakening by Sam Liebowitz.
00:15:14.720 --> 00:15:28.050 Sam Liebowitz | The Conscious Consultant: All right, it is now extreme pleasure to welcome back to the show Jill Lublin, a 25-year veteran of the publicity world, international speaker, and four-time best-selling author.
00:15:28.560 --> 00:15:41.859 Sam Liebowitz | The Conscious Consultant: widely regarded as a media magnet, but you didn't know that joke. And also a dear friend who I have known now for almost 20 years. I think we met 19 years ago.
00:15:42.460 --> 00:15:52.860 Sam Liebowitz | The Conscious Consultant: Jill has shared stages alongside voices like Tony Robbins, Barbara Corcoran, and Jack Canfield, and has worked with more than 100,000 clients.
00:15:52.860 --> 00:16:02.660 Sam Liebowitz | The Conscious Consultant: Teaching them her signature formula for getting media attention, creating next-level visibility in the marketplace, and turning that visibility into real growth.
00:16:02.790 --> 00:16:12.479 Sam Liebowitz | The Conscious Consultant: Her work now reaches conscious entrepreneurs and mission-driven leaders through her Media Mastery Intensive and her monthly kindness circles.
00:16:12.730 --> 00:16:19.410 Sam Liebowitz | The Conscious Consultant: What makes Jill's approach distinct is not simply the strategy, but the spirit behind it.
00:16:19.540 --> 00:16:33.890 Sam Liebowitz | The Conscious Consultant: She was recently honored with a Humanitarian Award, a recognition that speaks to something she has built her career around, the conviction that visibility and kindness belong in the same sentence.
00:16:34.060 --> 00:16:51.879 Sam Liebowitz | The Conscious Consultant: In a marketplace often driven by hype, self-promotion, and manufactured urgency, Jill teaches a different way of being seen, one rooted in clarity of message, generosity of connection, and a willingness to lead with service.
00:16:51.880 --> 00:17:01.119 Sam Liebowitz | The Conscious Consultant: Her kindness circles have become a gathering ground for entrepreneurs who want their work to matter, and their success to lift others along the way.
00:17:01.170 --> 00:17:03.949 Sam Liebowitz | The Conscious Consultant: Welcome to the Conscious Consultant Hour, Jill.
00:17:03.950 --> 00:17:08.629 Jill Lublin: Thank you, Sam. It's a delight to be here with you and all your viewers and listeners.
00:17:08.960 --> 00:17:18.829 Sam Liebowitz | The Conscious Consultant: Oh, thank you so much. It's wonderful to have you back, especially, you know, to talk about this idea of kindness, and the importance of kindness
00:17:19.109 --> 00:17:25.629 Sam Liebowitz | The Conscious Consultant: Like, not just in our everyday life, but in our business life, in our careers, and it's something that…
00:17:25.740 --> 00:17:40.920 Sam Liebowitz | The Conscious Consultant: You know, I kind of feel like, you know, that old adage of, nice guys finish last, is something that's so ingrained in our capitalist society that we often forget that that's not
00:17:41.000 --> 00:17:47.289 Sam Liebowitz | The Conscious Consultant: Usually true, and that there's actually a different way to approach things, isn't there?
00:17:47.990 --> 00:18:06.780 Jill Lublin: There's a very different way, and the truth about today's world is kindness is more required than ever. You know, we have a very divisive field that's been created, and there are many of us who are working to break through that, including, of course, you, and…
00:18:06.780 --> 00:18:21.309 Jill Lublin: And, I bring, you know, this message of kindness to people, and I think, you know, it's such a small but important element that will make such a huge difference in daily life.
00:18:22.000 --> 00:18:23.790 Jill Lublin: I'm capable of doing it, and giving it.
00:18:24.320 --> 00:18:41.239 Sam Liebowitz | The Conscious Consultant: Absolutely, absolutely. So, Jill, I mean, your primary focus, or your initial focus, was really public relations, right? So how does someone who is a public relations expert, who's written several books on public relations.
00:18:41.240 --> 00:18:47.729 Sam Liebowitz | The Conscious Consultant: how did this idea of just even wanting to promote kindness… I mean, we all love the idea of kindness.
00:18:47.730 --> 00:19:01.730 Sam Liebowitz | The Conscious Consultant: But how did the idea of sort of wanting to promote the idea of being more kind in business and in our careers and in our daily life, how did that come to you as something that you've personally felt like, oh, I need to…
00:19:01.730 --> 00:19:04.150 Sam Liebowitz | The Conscious Consultant: to really… Focus on this.
00:19:04.510 --> 00:19:13.809 Jill Lublin: Well, exactly what you were talking about in your blog post, community and connection, and I have a, she's since passed, but I had an aging
00:19:13.810 --> 00:19:25.610 Jill Lublin: wonderful friend who I committed to helping in her aging process. And by the way, I'm a very busy person, so when people say things like, oh, I'm too busy, or whatever, like, forget about it, you know?
00:19:25.610 --> 00:19:26.240 Sam Liebowitz | The Conscious Consultant: That's funny.
00:19:26.240 --> 00:19:33.690 Jill Lublin: key is the connection, and I knew that me taking her to lunch or a doctor's appointment made such a difference.
00:19:33.690 --> 00:19:48.500 Jill Lublin: And one day, I was driving her, I don't… whatever, I think, lunch, and she looked at me and she said, you know, you are so kind. She said, wouldn't it be wonderful if we had a new currency? The currency of kindness.
00:19:48.570 --> 00:20:03.519 Jill Lublin: And I went, oh my god, I love that. Now, Sam, I had no intention of writing a book or, you know, creating kindness circles, but God has other plans, and as soon as she said that, you know, there went… there went the…
00:20:03.520 --> 00:20:13.989 Jill Lublin: a light bulb, and I went to my publisher, and I said, what do you think about this book? And they said, we love it. And next thing I know, the book was out in a 9-month period. Now.
00:20:14.280 --> 00:20:14.890 Sam Liebowitz | The Conscious Consultant: You probably know.
00:20:14.890 --> 00:20:30.300 Jill Lublin: no book is out in a nine-month period with a major publisher. It's usually a 2-3 year period, and it was so fast. It was like they put me into a fast stream, which is why I knew it was so important and that it mattered.
00:20:30.300 --> 00:20:37.240 Jill Lublin: And it just confirmed everything for me. And then when the book came out, I got that other whisper, create
00:20:37.330 --> 00:20:42.349 Jill Lublin: Kindness circles. Well, the first kindness circle, 60 people showed up on Zoom.
00:20:43.250 --> 00:20:55.950 Jill Lublin: Not, like, with a lot of promotion, and in fact, I've let this community grow organically for 5 years, and we have over 1,000 people in the community that meets monthly, to
00:20:55.950 --> 00:21:15.929 Jill Lublin: create and express and be in a space of kindness for one hour at 10 a.m. Pacific, the third Wednesday of every month. You know, how wonderful is that? And I know what a difference that is making, because people are telling me the things that are happening, including doing more business together, including
00:21:15.930 --> 00:21:29.889 Jill Lublin: being able to express the kindness they recently did. I have people put in the chat, you know, what kindness did you do in the last 48 hours? And it is beautiful to watch what they're posting that maybe they didn't even acknowledge
00:21:29.890 --> 00:21:31.250 Jill Lublin: for themselves.
00:21:31.440 --> 00:21:36.749 Jill Lublin: Hmm. No? And then, of course, self-kindness. And…
00:21:36.750 --> 00:21:37.290 Sam Liebowitz | The Conscious Consultant: Right.
00:21:37.290 --> 00:21:54.259 Jill Lublin: and presencing that to people in a pace of world that is very hurried and stressed and worried, you know, we're in the middle of wars and terrible things that are happening in our world. You know, that moment of kindness with your neighbor, with
00:21:54.370 --> 00:22:08.490 Jill Lublin: your, friends, you know, with your people on Zoom, whatever you do. I have a real thing about a conscious act of kindness, practicing one, one act every single day.
00:22:09.520 --> 00:22:16.499 Jill Lublin: And, what's wonderful is, the truth is, most of us are doing it, but to really acknowledge it.
00:22:16.620 --> 00:22:18.380 Sam Liebowitz | The Conscious Consultant: Right, recognize it even.
00:22:18.550 --> 00:22:25.999 Jill Lublin: To recognize it, and then also to make it a goal, you know, is a wonderful thing to do.
00:22:26.690 --> 00:22:32.790 Jill Lublin: Especially in today's mobile world. Funny enough, that's the positive advantage of the mobile world.
00:22:32.790 --> 00:22:37.660 Sam Liebowitz | The Conscious Consultant: Yeah, yeah. I'm curious, like, what are some of the…
00:22:38.400 --> 00:22:47.879 Sam Liebowitz | The Conscious Consultant: benefits that maybe some of the… your attendees of your kindness circles have said, like, what have they gotten out of focusing on kindness a little more?
00:22:48.380 --> 00:22:54.569 Jill Lublin: Well, a couple things, and funny enough, we've proved it with, when writing The Prophet of Kindness.
00:22:54.740 --> 00:23:03.210 Jill Lublin: that, you are generally happier. People make more money. It's actually been proven, interestingly enough.
00:23:03.360 --> 00:23:17.009 Jill Lublin: And… and one of the things I'm watching is the motivation, like, oh, I could do that, you know, it's a, I can do this. It's… it's, what would I say, easily in reach.
00:23:17.360 --> 00:23:28.719 Jill Lublin: Because it doesn't have to cost anything, maybe a little bit of time, maybe a smile as you walk down the street. I mean, talk about everybody and their phones, like, people aren't
00:23:29.250 --> 00:23:37.659 Jill Lublin: at each other sometimes. So, you know, if I… one of my acts of kindness might be look in someone's eyes and smile. And if they don't smile back.
00:23:37.840 --> 00:23:43.720 Jill Lublin: Okay, you know? Part of it is no expectation on your part about what comes back.
00:23:43.930 --> 00:23:54.209 Jill Lublin: But, you know, I know that I'm told sometimes that I'm such a light, because I take that light, and I let it come through my eyes, and my smile, and connection.
00:23:54.210 --> 00:24:06.960 Jill Lublin: You know, and by the way, there are times where I'm immersed, also, in my own, in my own world, in my thoughts, and… and that's okay. But I notice if somebody does that to me, like, wow, that'll…
00:24:06.960 --> 00:24:16.460 Jill Lublin: you know, light me up for a moment, and I do think we crave connection, and even though we're all so connected, and I loved your… your…
00:24:16.460 --> 00:24:25.950 Jill Lublin: your oration this morning, because I think even though we are all so connected, we are so disconnected in ways we've never been before.
00:24:25.960 --> 00:24:33.990 Jill Lublin: And I'll tell you, I've got a great relationship with my neighbor. She's 93. And I make sure I see her every week.
00:24:34.020 --> 00:24:39.689 Jill Lublin: I check on her, I text her, you know, and we have… we're… we are family.
00:24:40.260 --> 00:24:52.159 Jill Lublin: next door to her for, I don't even want to tell you how many years, and never knew her. Until one day, something changed, and and we started, you know, a relationship.
00:24:52.550 --> 00:25:04.410 Jill Lublin: And we are great neighbors to each other, and I was having people over last week, she loves to bake. She stopped cooking, but she loves to bake, which amazes me with her arthritic fingers, and…
00:25:04.550 --> 00:25:10.269 Jill Lublin: And I mean, she's a good baker, you know, that kind of yummy stuff that… from your childhood kind of baker.
00:25:10.270 --> 00:25:12.049 Sam Liebowitz | The Conscious Consultant: Yeah, yeah, yeah.
00:25:12.050 --> 00:25:24.150 Jill Lublin: And I have 6 people coming over. Do you have anything in your freezer? Because I didn't get a chance to get dessert. And by golly, there was a tray of desserts on my, on my front porch.
00:25:24.170 --> 00:25:37.090 Jill Lublin: And, you know, I take her shopping, because she can't drive now, and to the beauty parlor, and other things that are important to her. You know, so it's how are we taking care of people?
00:25:37.430 --> 00:25:38.460 Sam Liebowitz | The Conscious Consultant: Right.
00:25:38.640 --> 00:25:39.070 Jill Lublin: I mean…
00:25:39.070 --> 00:25:42.169 Sam Liebowitz | The Conscious Consultant: Such an important point that I think you're making is.
00:25:42.500 --> 00:25:53.969 Sam Liebowitz | The Conscious Consultant: Like, you're helping her, but you're getting so much out of that relationship, that we all actually have an innate sense of wanting to help people.
00:25:54.570 --> 00:26:09.220 Sam Liebowitz | The Conscious Consultant: But we don't often express it. We don't… unless we work, like, in a helping field, we don't often express, like, and allow ourselves the gift of actually going and helping someone.
00:26:09.400 --> 00:26:25.340 Jill Lublin: Yeah, but oh, how good it feels. And you know, you have to make decisions, right? Because there's honestly a lot of requests for help. I would save every pet out there that I see, somebody needs a home for it, but I can't all accommodate them all here. I do have multiple.
00:26:25.340 --> 00:26:34.390 Jill Lublin: pet household here, all adopted, thank you. You know, and… and I saw something, like, I watch Nextdoor, the app.
00:26:34.510 --> 00:26:44.279 Jill Lublin: And this happened with two children, and she said, I can't get to the end of the month. I don't have enough money for food. Please help, no judgment, please, you know?
00:26:44.280 --> 00:26:44.840 Sam Liebowitz | The Conscious Consultant: and I know.
00:26:44.840 --> 00:26:49.650 Jill Lublin: she was real or not real? Actually, no, but I just tuned in.
00:26:49.650 --> 00:27:07.599 Jill Lublin: And there are these requests occasionally, and yes, there's food pantries, and yes, all that stuff. When you've got two kids, and you're working and trying to arrange stuff, so I raided my pantry, and I put things together, and gave her, you know, literally, probably a week's worth of food.
00:27:08.430 --> 00:27:26.560 Jill Lublin: to her, and I'm gonna tell you the truth. When I drove up to her place, I didn't go in the house, I had her meet me on the street, and I said to Steve, I want you to, my husband, I said, you know, I want you to track me, I want you to just be available just in case. Listen, we have a weird world. I don't know.
00:27:26.750 --> 00:27:41.149 Jill Lublin: And sometimes you have to balance that, and I'm a woman alone driving a car. I took a chance, and I saw her, I know… I just felt what she said was true, she thanked me, and there was no expectation of anything else.
00:27:41.540 --> 00:27:56.999 Jill Lublin: And it was a beautiful thing, you know? And I pray she got more food even after that, and that things are well for her. But here's a woman, you know, young woman, striving to make a better life, getting a new apartment for her children. It was a beautiful thing.
00:27:57.390 --> 00:27:59.520 Sam Liebowitz | The Conscious Consultant: Hmm, wonderful, wonderful.
00:28:02.230 --> 00:28:16.710 Sam Liebowitz | The Conscious Consultant: how do you weave in… you know, your focus and how you support yourself is through teaching people about publicity and helping people to get more visible. How do you weave in that kindness into publicity?
00:28:17.100 --> 00:28:21.860 Jill Lublin: Well, a couple things. Kind companies get more publicity. It's…
00:28:22.540 --> 00:28:41.029 Jill Lublin: group, and kind people get more attention. People feel it, they know your heart. I remember being introduced, speaking on a major stage with 800 people in front of me, and he read my bio, and then he said, I want you to meet one of the kindest people I know. I'm like.
00:28:41.030 --> 00:28:41.480 Sam Liebowitz | The Conscious Consultant: Oh my god.
00:28:41.540 --> 00:28:51.219 Jill Lublin: You know, first of all, it was like, woo! Not intended, not expected, but boy, noticed. And that made a world of difference.
00:28:51.510 --> 00:28:53.870 Sam Liebowitz | The Conscious Consultant: Hmm, wonderful, wonderful.
00:28:53.980 --> 00:29:00.839 Sam Liebowitz | The Conscious Consultant: Okay, we're gonna take a quick break. When we come back, I just want to talk about, sort of.
00:29:00.990 --> 00:29:15.150 Sam Liebowitz | The Conscious Consultant: what's the resistance to being kind, and what are the challenges around it? Like, why are people not kind most of the time? So if we understand that, then maybe we can overcome some of that, okay, Jill?
00:29:15.400 --> 00:29:16.120 Jill Lublin: Great.
00:29:16.330 --> 00:29:35.009 Sam Liebowitz | The Conscious Consultant: Wonderful. So, everyone, please stay tuned. You're listening to The Conscious Consultant Hour, Awakening Humanity. We do this every Wednesday, 12 noon to 1 p.m. Eastern Time, right here on TalkRadio.nyc and all over social media, and we'll be right back with our guest, Jill Lublin, in just a moment.
00:30:49.040 --> 00:31:00.410 Sam Liebowitz | The Conscious Consultant: And welcome back to The Conscious Consultant Hour Awakening Humanity. We're speaking this hour with Jill Lublin, a PR magnet, as well as
00:31:00.520 --> 00:31:06.440 Sam Liebowitz | The Conscious Consultant: the most, the most ardent proponent of kindness I know.
00:31:06.710 --> 00:31:13.520 Sam Liebowitz | The Conscious Consultant: Let me put it that way. So, Jill, what's so difficult about being kind?
00:31:15.150 --> 00:31:25.589 Jill Lublin: I think people see it almost like a pillar, you know? Maybe not as a consistent activity that's possible and easy.
00:31:26.020 --> 00:31:26.460 Sam Liebowitz | The Conscious Consultant: Hmm.
00:31:26.460 --> 00:31:29.740 Jill Lublin: It's like… it's like a sort of separation.
00:31:30.060 --> 00:31:44.080 Jill Lublin: And I see it as together. It's, you know, it's kind of like in life and in work, are you the same person? I mean, I think I am, I know you are. You know, it's about that consistency, and congruency.
00:31:44.250 --> 00:31:45.850 Jill Lublin: And,
00:31:46.250 --> 00:31:56.530 Jill Lublin: I don't… I don't… sometimes I think it's a busyness that people are so busy, like, the word kindness maybe isn't part of the vocabulary of their busyness.
00:31:56.530 --> 00:32:06.270 Sam Liebowitz | The Conscious Consultant: Yeah, yeah. It's kind of like the need to be productive and efficient has kind of squeezed out the kindness.
00:32:06.450 --> 00:32:15.510 Sam Liebowitz | The Conscious Consultant: Yes. And as you mentioned, like, kind organizations, kind companies actually do make more money.
00:32:16.680 --> 00:32:25.719 Sam Liebowitz | The Conscious Consultant: But why are there so many… and maybe they're not, but it's just the media plays it that way, but why does it feel like there are so many unkind companies?
00:32:26.740 --> 00:32:43.940 Jill Lublin: Well, one is, and listen, I'm a media person, but the truth is, unfortunately, good news is not the top of the top of the profit-creating news media, you know, so they don't stay focused on positive news, although, funny enough.
00:32:43.940 --> 00:32:55.429 Jill Lublin: I've got Google Alerts that has the word kindness in it. I see many, many, many, many kindness stories every day, and they're all over the place, so that's exciting news.
00:32:55.580 --> 00:33:00.540 Jill Lublin: But the truth is, it doesn't make top headlines, necessarily.
00:33:01.710 --> 00:33:02.920 Jill Lublin: That's what's real.
00:33:03.480 --> 00:33:09.409 Sam Liebowitz | The Conscious Consultant: Yeah, yeah. There's a newsletter I subscribe to that's a,
00:33:09.540 --> 00:33:17.119 Sam Liebowitz | The Conscious Consultant: It's just like a news summary, you know, that gives you the highlights, but they have a section called Human Kindness.
00:33:17.780 --> 00:33:30.590 Sam Liebowitz | The Conscious Consultant: And so they have, like, a little section each day that a reader, like one of the readers, submits to them that they put in there of an act of kindness that they experienced.
00:33:30.590 --> 00:33:37.979 Sam Liebowitz | The Conscious Consultant: And they come from people all over the place, and there are all kinds, you know, from very small to very big acts of kindness.
00:33:38.080 --> 00:33:43.980 Sam Liebowitz | The Conscious Consultant: So that was something that I really liked about this newsletter.
00:33:44.120 --> 00:33:53.089 Sam Liebowitz | The Conscious Consultant: Do you have any other sort of creative ways that we can use kindness to help us in our daily lives?
00:33:53.310 --> 00:34:07.770 Jill Lublin: Well, absolutely. In The Prophet of Kindness, the book I wrote, we… I talk about 7 return on kindness principles, right? I think even keeping a few of these in mind, including…
00:34:08.030 --> 00:34:15.760 Jill Lublin: Flexibility, right? Like, how flexible are you? In today's world, and especially, I think, since COVID,
00:34:15.800 --> 00:34:28.550 Jill Lublin: We are requiring, required to be more flexible than ever. And that means in business, in your appointments, giving people a break, you know, that's really a key.
00:34:28.600 --> 00:34:34.800 Jill Lublin: So, that's one of the things. Look at your flexibility, and being flexible is kind.
00:34:35.159 --> 00:34:39.949 Jill Lublin: Boundaries is kind, but, you know, both are good. Both are good.
00:34:40.409 --> 00:34:56.440 Jill Lublin: And also, patience. It was interesting, when I wrote The Prophet of Kindness, guess what happened during the patience chapter? I got put on hold at my utility company. I needed to handle something for one hour. I'm not kidding, one hour.
00:34:57.110 --> 00:34:59.450 Jill Lublin: Good thing I'm a good multitasker, and
00:35:00.770 --> 00:35:05.899 Jill Lublin: I remember, the woman came on the line, and she said, thank you for your patience.
00:35:06.010 --> 00:35:08.340 Jill Lublin: And I thought, in my brain.
00:35:08.480 --> 00:35:25.010 Jill Lublin: who said I was patient? I mean, you know, I didn't say it, I'm working on it, you know, but watch your patience, and when you're standing in line, is there something kind you can do? Like, start a conversation with somebody in front or behind you?
00:35:25.150 --> 00:35:31.750 Jill Lublin: watch what happens, right? Or when, you know, you're in an airplane, and they say, you know.
00:35:32.040 --> 00:35:50.480 Jill Lublin: whatever, you're about to be delayed. What one thing can you do? Whether it's… sometimes, by the way, kindness to yourself. Take that deep breath, and take a nap, or whatever it is, but certainly patience is another really wonderful return on kindness principle that.
00:35:50.550 --> 00:35:51.040 Sam Liebowitz | The Conscious Consultant: when…
00:35:51.040 --> 00:36:02.910 Jill Lublin: practice, you will see multiple benefits of it. And, you know, thirdly, and again, there are seven of them, but I think another top one in today's world is compassion.
00:36:03.040 --> 00:36:18.749 Jill Lublin: You know, really, we are seeing more hunger and homeless and things on the street that perhaps we've never seen before, things in our lives. Knowing that, you know, your neighbor may need some support or help.
00:36:18.990 --> 00:36:21.269 Jill Lublin: And, you know, do you know your neighbor?
00:36:21.340 --> 00:36:30.720 Jill Lublin: I mean, really, it's amazing to me. It is amazing to me, and I live close, we live close, many people live in apartments. Who do you know on your floor, in your…
00:36:30.720 --> 00:36:41.730 Jill Lublin: in your complex, whatever it is, start opening up those relationships, and watch what happens. You don't have to be responsible for everybody, but responsible for being kind, yes.
00:36:41.730 --> 00:36:46.159 Sam Liebowitz | The Conscious Consultant: Yeah, and it's really quite interesting. People are more…
00:36:46.460 --> 00:36:57.989 Sam Liebowitz | The Conscious Consultant: kind than they're given credit for. I remember a few years ago, a gentleman who used to do a show on my network on nonprofits talked about how
00:36:58.360 --> 00:37:03.689 Sam Liebowitz | The Conscious Consultant: For the first time, giving topped $1 trillion in the year.
00:37:04.140 --> 00:37:07.230 Sam Liebowitz | The Conscious Consultant: And it's only grown since then, and while…
00:37:07.560 --> 00:37:25.789 Sam Liebowitz | The Conscious Consultant: for nonprofits, a lot of grants have gone away, you know, a lot of government funding for nonprofits has gone away, but the private sector has really stepped up and has continued to step up with giving and donations, and so…
00:37:26.230 --> 00:37:29.200 Sam Liebowitz | The Conscious Consultant: There is, in some ways.
00:37:29.590 --> 00:37:48.569 Sam Liebowitz | The Conscious Consultant: while things are more challenging and more difficult, that there are people stepping up and saying, you know what, I'm gonna give my $5 or $10 to a charity that, you know, helps people, you know, like helping people in poor villages get clean water and clean food, just some of the basic stuff.
00:37:48.940 --> 00:37:57.669 Sam Liebowitz | The Conscious Consultant: But that's, again, doesn't, like you said before, it doesn't make the mainstream headlines, doesn't get promoted because it doesn't sell…
00:37:57.810 --> 00:37:59.340 Sam Liebowitz | The Conscious Consultant: ads, does it?
00:38:00.200 --> 00:38:18.990 Jill Lublin: Well, right. And that's why, you know, to me, I'm unconcerned about what it offers, although, you know, here's what I'm noticing. Big companies, like, for instance, Dignity Health in San Francisco, a major healthcare company crossing multiple states.
00:38:19.420 --> 00:38:28.879 Jill Lublin: For in San Francisco, they run a… an ad campaign on the side of buses. You know what it's called? The Human Kindness Campaign.
00:38:30.600 --> 00:38:50.029 Jill Lublin: So, you know, that obviously is a core principle. And Honda, the car company, was running kindness commercials. So, it has hit the mainstream, it's in the lexicon, it's a word that's used kind of like happiness was hot and green.
00:38:50.030 --> 00:38:50.800 Sam Liebowitz | The Conscious Consultant: You know?
00:38:50.950 --> 00:38:55.949 Jill Lublin: So, it's… I'm really seeing it, which is wonderful, and I'm thrilled.
00:38:55.950 --> 00:38:59.389 Sam Liebowitz | The Conscious Consultant: Mmm, that is wonderful, that is wonderful.
00:38:59.560 --> 00:39:10.799 Sam Liebowitz | The Conscious Consultant: I'm curious, it's been several years since you started running your kindness circles, and since you've really started promoting this idea of being more kind.
00:39:12.080 --> 00:39:15.840 Sam Liebowitz | The Conscious Consultant: What have… what benefit have you seen out of doing all this work?
00:39:16.030 --> 00:39:33.000 Jill Lublin: Well, I've reached people that I never would have reached. I mean, in publicity, it's wonderful, and I get to work with small business and entrepreneurs. What's interesting about kindness, I hear the mmm from people. Like, there's something that…
00:39:33.120 --> 00:39:45.509 Jill Lublin: it sparks that might be different than publicity, so then all of a sudden, they're in a circle of mine, where I get to know people at different levels. They get to know me at different levels.
00:39:45.730 --> 00:39:48.909 Jill Lublin: I think I've become kinder and softer.
00:39:49.010 --> 00:39:50.660 Jill Lublin: Which is lovely.
00:39:50.740 --> 00:40:06.820 Jill Lublin: And, I certainly, you know, knowing that I'm leading a circle of kindness and, telling people to practice a conscious act of kindness every day, you bet that I monitor myself and check for this daily.
00:40:06.820 --> 00:40:13.390 Jill Lublin: You know? And the good news is, I'm doing it, even, you know, whether…
00:40:13.480 --> 00:40:20.689 Jill Lublin: I'm marking it or not, but I do absolutely monitor myself, so I think that self-monitoring
00:40:20.770 --> 00:40:34.790 Jill Lublin: is really key, because it does begin here. All of our world begins here, and then streams out to everybody else, who then feels impacted and affected by it. So, for me, that's making a difference.
00:40:34.790 --> 00:40:39.999 Sam Liebowitz | The Conscious Consultant: Yeah, because if we're not being kind to ourselves, how can we be kind to anyone else?
00:40:40.000 --> 00:40:41.200 Jill Lublin: Absolutely.
00:40:41.580 --> 00:40:42.290 Sam Liebowitz | The Conscious Consultant: Oh.
00:40:43.200 --> 00:40:47.200 Sam Liebowitz | The Conscious Consultant: How do you recommend people deal with…
00:40:47.780 --> 00:40:52.069 Sam Liebowitz | The Conscious Consultant: How do people be kind to people who are difficult to deal with?
00:40:52.290 --> 00:40:57.100 Jill Lublin: Oh, yeah, and that's a big one. Well, I'll tell you, I was on a cruise one time, and
00:40:57.240 --> 00:41:05.010 Jill Lublin: I was in the spa area waiting for a treatment, and this other woman was, like, having a fit to the… to the woman at the desk.
00:41:05.190 --> 00:41:10.750 Jill Lublin: And I don't know what was going on. I don't want to know what was going on. I was there to relax.
00:41:10.850 --> 00:41:29.079 Jill Lublin: She looked at the woman, and she said, listen, I… I really want to help you, and your voice is very loud and disruptive to people who are here to relax, so I have a request that we go to the other room, and I will listen to you, and we'll resolve, you know, the issue.
00:41:29.350 --> 00:41:32.470 Jill Lublin: But I'm gonna ask you right now to lower your voice.
00:41:32.610 --> 00:41:36.230 Jill Lublin: And, you know, just, be respectful.
00:41:36.550 --> 00:41:43.099 Jill Lublin: By calling that shut the woman up. She did go to the other room, but it's, you know, sometimes people just go off.
00:41:43.470 --> 00:41:54.129 Jill Lublin: without regard, I'm sure we've all been there, to anyone around them, and by the way, including talking too loud on your darn phone while everybody's around you, I don't want to hear your conversation.
00:41:54.410 --> 00:42:02.020 Jill Lublin: You know, so, to me, that was exquisite boundary setting and a correction, like, right then.
00:42:02.880 --> 00:42:17.339 Jill Lublin: say that to people. I… my friend and me were out, last night socially with some… with another woman who, I guess, said something that upset him, and he looked at her and he said, you know, that really upset me, what you just said to me.
00:42:17.540 --> 00:42:21.940 Jill Lublin: Okay, so he stated it, She wasn't aware of it.
00:42:22.140 --> 00:42:30.480 Jill Lublin: She corrected it, you know? I think you can say things to people that are kind. I tend to, honestly.
00:42:31.090 --> 00:42:36.229 Jill Lublin: to be totally honest, I don't say a lot to people. I'll just kind of retreat.
00:42:36.350 --> 00:42:50.250 Jill Lublin: let people be, and for me, that's my kind state. However, if people are running over me or abusing me in any way, I would certainly say that, you know, that does not feel good.
00:42:50.250 --> 00:42:56.980 Jill Lublin: Or, you know, in business, you have boundaries, and you have principles, and you have…
00:42:57.100 --> 00:43:03.100 Jill Lublin: procedures, and you can just say, I'm sorry, you know, that doesn't work for me.
00:43:03.270 --> 00:43:04.850 Jill Lublin: Here's what does.
00:43:05.650 --> 00:43:08.650 Jill Lublin: like that. And I think you do have to just…
00:43:08.960 --> 00:43:11.579 Jill Lublin: Sometimes say to people, that did not…
00:43:11.750 --> 00:43:24.150 Jill Lublin: feel good to me, or, you know, here's another way we can handle that. Sometimes the kindest thing is not reacting. In my world, I'm probably more of a non-reactor.
00:43:25.120 --> 00:43:33.940 Jill Lublin: I think getting angry at somebody for their own whatever unconsciousness, what good does it do? I just kind of back up.
00:43:34.200 --> 00:43:37.580 Jill Lublin: But one thing I've learned is non-reaction in today's world.
00:43:38.150 --> 00:43:50.799 Jill Lublin: I think it works best in most cases, and especially somebody who's just going off and in a reactive mode, they're not going to react to your kindness in that moment, and I think typically,
00:43:51.380 --> 00:43:55.909 Jill Lublin: Leaving the situation, backing up, or I'll get back to you, works well.
00:43:56.350 --> 00:44:00.410 Sam Liebowitz | The Conscious Consultant: Hmm, yeah, yeah, I mean, people…
00:44:00.790 --> 00:44:14.159 Sam Liebowitz | The Conscious Consultant: their fuse tends to be a little shorter these days. People tend to, be a little more terse, a little short, so sometimes, you know, they might be a little gruff.
00:44:14.190 --> 00:44:21.829 Sam Liebowitz | The Conscious Consultant: A little difficult, and just not responding to that with any energy that
00:44:22.050 --> 00:44:26.600 Sam Liebowitz | The Conscious Consultant: That feeds it, that makes it even worse, is sometimes the kindest thing we can do.
00:44:26.780 --> 00:44:33.370 Jill Lublin: Well, I agree, and… You know, listen, it is a fast, fast world.
00:44:33.860 --> 00:44:38.009 Jill Lublin: And I think one thing is don't take things personally.
00:44:38.410 --> 00:44:39.050 Sam Liebowitz | The Conscious Consultant: Right.
00:44:39.050 --> 00:44:54.100 Jill Lublin: Just generally, you know, if somebody's having a bad day, and they're, you know, being a little slightly rude, or whatever, I'm just like, well, you know, sounds like you might be having a tough day, or I don't acknowledge it. I just say what I need to say.
00:44:54.740 --> 00:44:56.379 Jill Lublin: And leave, you know?
00:44:56.380 --> 00:44:56.769 Sam Liebowitz | The Conscious Consultant: Oh, man.
00:44:56.770 --> 00:44:59.450 Jill Lublin: You don't have to stay in a situation.
00:44:59.700 --> 00:45:01.430 Sam Liebowitz | The Conscious Consultant: Right, right, right.
00:45:01.810 --> 00:45:13.139 Sam Liebowitz | The Conscious Consultant: Just one last question. I know you have to go soon. You've been running your kindness circles for a long time. I'm sure you've heard all different kinds of stories of kindness.
00:45:13.140 --> 00:45:22.140 Sam Liebowitz | The Conscious Consultant: Is there one, like, really amazing story you've heard from one of the people who attended the Kindness Circles that really stands out for you?
00:45:22.430 --> 00:45:35.999 Jill Lublin: Well, I'll tell you, it's actually in my book, The Prophet of Kindness, if I may, because I love this story about a grandson whose grandmother was kind of on our last leg.
00:45:36.070 --> 00:45:52.179 Jill Lublin: and and dying. And Panera… she loved clam chowder from Panera Bread Company. She owns this local Panera Bread Company in New Hampshire, and they go, you know, it was Wednesday, they said, I'm sorry, clam chowder isn't until Friday.
00:45:52.180 --> 00:45:58.079 Jill Lublin: He said, my grandma probably won't make it till Friday. This is kind of her last request.
00:45:58.260 --> 00:46:02.490 Jill Lublin: The person who answered the phone, who was not even a manager, said.
00:46:02.690 --> 00:46:12.600 Jill Lublin: Don't worry about it. Next thing you know, they're making her clam chowder, gave her a little… some cookies, and, you know, he picked it up, he was in tears.
00:46:12.690 --> 00:46:31.970 Jill Lublin: It was literally her last meal, and that person just did kindness. They didn't care about the company policy, and we don't do it on Wednesday. They just did it. Well, let me tell you something. He… you want to talk good publicity and how kindness leads to it? He posted that story.
00:46:32.080 --> 00:46:39.490 Jill Lublin: Do you know that Panera got 350,000 comments? This was on social media.
00:46:39.790 --> 00:46:51.519 Jill Lublin: It led to that woman becoming a sales manager, then a regional sales manager, totally changed the course of her career, who clearly was somebody who cared and who was kind.
00:46:51.700 --> 00:46:59.729 Jill Lublin: And, just a beautiful story of the fact that sometimes rules don't matter, but kindness does.
00:46:59.730 --> 00:47:15.639 Sam Liebowitz | The Conscious Consultant: Yeah, oh, that's so beautiful, that's so beautiful. Thank you for sharing that, that's amazing. Jill, I know you have to run. Before you go, if people want to learn more about your kindness circles, if they want to learn more about the work that you do, where can they go? How can they find you?
00:47:15.800 --> 00:47:29.349 Jill Lublin: Absolutely. Please come to the Kindness Circles. They are completely free, and it's a beautiful way to be with each other. You go to jilllublin.com slash kindness circles.
00:47:29.450 --> 00:47:43.939 Jill Lublin: And for the publicity fun, and getting yourself out there in kind and wonderful ways that increase credibility and viability in business, come to… I have a wonderful publicity challenge.
00:47:43.940 --> 00:47:50.440 Jill Lublin: Super fun and get it done, and that's at Jill Lublin.com slash start.
00:47:50.840 --> 00:48:13.999 Sam Liebowitz | The Conscious Consultant: Wonderful. And just so everyone knows, Jill, J-I-L-L, Lublin, L-U-B-L-I-N, a lot of L's in there. And we'll include it in the show notes, so we'll make sure that gets out. Jill, thank you so much for taking the time to come on my show. I really appreciate it. It's been a pleasure knowing you.
00:48:14.000 --> 00:48:18.240 Sam Liebowitz | The Conscious Consultant: for as long as I've known you, you're probably one of the few people
00:48:18.270 --> 00:48:26.230 Sam Liebowitz | The Conscious Consultant: who I met through business networking that I still know. I think we met in October of 2007.
00:48:26.810 --> 00:48:34.460 Sam Liebowitz | The Conscious Consultant: So, it's been quite a long time, so it's really wonderful to see you still doing such wonderful work.
00:48:34.770 --> 00:48:43.049 Jill Lublin: Oh, thank you, Sam, and I adore and love you, and thank you for the great work you do in putting all the voices out into the world, and your voice, too.
00:48:43.330 --> 00:48:47.810 Sam Liebowitz | The Conscious Consultant: Wonderful. Thank you so much. Thank you so much. Take care now.
00:48:48.060 --> 00:48:58.729 Sam Liebowitz | The Conscious Consultant: So, yes, go, join Jill's, kindness circles at jilllublin.com slash kindness circles, plural.
00:48:58.850 --> 00:49:02.569 Sam Liebowitz | The Conscious Consultant: And, let's make sure to include that in the show notes.
00:49:02.840 --> 00:49:09.740 Sam Liebowitz | The Conscious Consultant: And of course, thank you, my loyal listeners, for tuning in each week. Without you, there is no show.
00:49:09.740 --> 00:49:31.309 Sam Liebowitz | The Conscious Consultant: And please, don't forget, if you did miss any part of today's show, you can always catch the replay at TalkRadio.nyc, and on your favorite podcasting app, Apple, Spotify, Pandora, iHeartRadio, Amazon, wherever you listen to podcasts, you can find The Conscious Consultant Hour.
00:49:31.310 --> 00:49:32.790 Sam Liebowitz | The Conscious Consultant: And please.
00:49:32.790 --> 00:49:46.599 Sam Liebowitz | The Conscious Consultant: don't keep us a secret. Like, if you're getting something out of this, if you're enjoying the conversations that we have on the show, please share it with your friends, your family, your colleagues. Maybe there's someone out there who
00:49:46.600 --> 00:49:57.090 Sam Liebowitz | The Conscious Consultant: who needs to hear about how kindness can actually be a better way of doing things. So, please share it with your friends and people you know.
00:49:57.110 --> 00:50:06.900 Sam Liebowitz | The Conscious Consultant: post it on social media. Let's get the word out there, especially such a wonderful topic as kindness, because, let's face it.
00:50:06.950 --> 00:50:19.260 Sam Liebowitz | The Conscious Consultant: Things are getting more and more challenging in the world. Things are changing quicker than ever before. This whole idea of kindness, it's something we all need. It's something we can all benefit from.
00:50:19.680 --> 00:50:30.139 Sam Liebowitz | The Conscious Consultant: So let's support Jill and her movement of making kindness more a part of our daily lives.
00:50:30.490 --> 00:50:49.170 Sam Liebowitz | The Conscious Consultant: And of course, thank you, my loyal listeners, for tuning in each week. I so appreciate each and every one of you. Please comment on the live streams. Please reach out to me if you have any questions or comments or suggestions for the show.
00:50:49.170 --> 00:50:55.769 Sam Liebowitz | The Conscious Consultant: You can reach me at sam at theconsciousconsultant.com.
00:50:55.820 --> 00:51:09.280 Sam Liebowitz | The Conscious Consultant: Just to let you know, the next few weeks, I've pre-recorded a whole bunch of shows, because I'm going to be away on vacation. I will be back in September, but we've got some really wonderful shows.
00:51:09.280 --> 00:51:20.059 Sam Liebowitz | The Conscious Consultant: recorded and lined up for you, so please tune in each week. We will be airing them each and every week in my regular spot on Wednesdays at 12 noon Eastern Time.
00:51:20.360 --> 00:51:25.860 Sam Liebowitz | The Conscious Consultant: Thank you all for tuning in. Take care, we will talk to you all next week.
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