Thursdays 5:00pm - 6:00pm (EDT)
EPISODE SUMMARY:
With Healthcare Disruption being the constant it is up to each of us to re-imagine how to obtain accurate information, resources and solutions to the ongoing healthcare issues we face individually and as a society.
For the last 6 months, I have been fortunate to meet Christopher Nelson at Fordham University's Gabelli School of Business and we collaborated on discovering new solutions to communicate healthcare challenges on Frank About Health as well as look into new technologies like Artificial Intelligence and new methodologies to educate the audience on healthcare especially the one month campaign on Dr. Marschall Runge's book The Great Healthcare Disruption.
Tune in to this discussion as Chris outlines the opportunities to make Frank About Health an educational platform and leading voice of direction and advocacy within hospital and educational systems.
LinkedIN: www.linkedin.com/in/nelsonce/
#voicesofdisruption
Tune in for this healthy conversation at TalkRadio.nyc
In the season finale of Frank About Health, host Frank R. Harrison is joined by Christopher Nelson to explore the intersection of artificial intelligence and healthcare innovation amid growing systemic disruption. The conversation highlights how AI is transforming everything from genomics and diagnostics to logistics and consumer empowerment, emphasizing the critical need for patients, providers, and institutions to adapt thoughtfully. As healthcare becomes increasingly data-driven, the episode encourages healthcare advocates and professionals to strategically leverage AI to bridge gaps in care, access, and equity.
In this segment of Frank About Health, Frank Harrison and Christopher Nelson explore how healthcare disruption—driven by both technological innovation and social change—can be a catalyst for empowerment rather than chaos. They stress the importance of individuals becoming proactive participants in their own care by owning their health data, asking informed questions, and utilizing AI tools responsibly to bridge gaps in medical knowledge. Rather than fearing disruption, they encourage healthcare advocates and consumers to view it as an opportunity to reimagine healthcare ecosystems with greater access, personalization, and strategic integration of trusted information sources
In this segment of Frank About Health, Frank R. Harrison and Christopher Nelson reflect on the season’s emerging theme: amplifying voices of disruption—experts, innovators, and lived-experience advocates driving meaningful transformation in healthcare. They propose building a dedicated platform or miniseries to connect listeners with trusted thought leaders like Dr. Marshall Runge and Deepak Sani, offering reliable information and community support amidst healthcare uncertainty. Emphasizing the importance of lived experience and collaborative knowledge-sharing, the discussion underscores how disruption, when paired with compassion and credible insight, becomes a catalyst for empowerment, innovation, and collective healing.
In this closing segment of Frank About Health, Frank R. Harrison and Christopher Nelson reflect on the show's evolution toward a more mission-driven focus—using disruption not as a threat, but as a vehicle for innovation, connection, and empowerment in healthcare. Christopher encourages expanding Healthy Media’s impact through AI-powered tools like chatbots, curated content platforms, and strategic audience engagement to better serve both users and medical thought leaders. Looking ahead, Frank teases the launch of a new spin-off podcast, Voices of Disruption, and an upcoming documentary, reaffirming his commitment to helping individuals make informed, proactive choices in an increasingly complex healthcare landscape.
00:00:33.250 --> 00:00:46.830 Frank R. Harrison: Hey, everybody! It is June 19, th 2025. Thanks again for watching the last 12 episodes of Frank about health. We're at our season finale, and for that, even though I did the lessons learned episode last week.
00:00:46.970 --> 00:01:14.490 Frank R. Harrison: there's no way I could have done this season without the help of my my guest today, which is Christopher Nelson, Christopher Nelson. I have had the fortune to meet at the Fordham Gabelli School of business this past January, and we engaged in a project together, involving artificial intelligence, and looking at ways of maximizing the emphasis of Frank about health as well as the documentary that will soon be released.
00:01:14.500 --> 00:01:27.809 Frank R. Harrison: being frank for a healthy future. Among other kinds of understanding the innovations that AI can bring in our current disruptive environment. And as you all have been listening over the last
00:01:28.060 --> 00:01:50.329 Frank R. Harrison: 8 or so weeks. We have featured Dr. Marshall Runji and his book, The Great Healthcare Disruption, to prove to be a narrative not only of our society's current disruption, but our own individual concerns for our family. If you're a caregiver at the same time, if you have your own healthcare issues. You need to resolve.
00:01:50.420 --> 00:02:19.529 Frank R. Harrison: You need to get the information on your own at this point, and I have always said that Frank, about health is one of the platforms that will give you as much accurate information as possible. But other than that, the reason for Christopher's appearance here is to summarize about how innovation in the disruptive healthcare environment is more critical now than ever, and I thought that it would be a very interesting discussion that even though he's on a healthcare show.
00:02:19.550 --> 00:02:39.049 Frank R. Harrison: We're going to be talking about health as points of content that are used with AI and other technology medium that he has experience in. So it's going to be more of a technology show. But it will be focused on the healthcare content that I've been providing over the past several actually, 4 years. Now.
00:02:39.050 --> 00:02:53.710 Frank R. Harrison: now that being said to issue, my disclaimer would be kind of irrelevant. But let's just put it this way. These are not the views of Talkradio, Dot, Nyc. Or of the show, but they are the views of the conversation between myself and Christopher Nelson, for today's show.
00:02:53.790 --> 00:03:10.929 Frank R. Harrison: All right. That being, said, Chris, why don't you do the honors and introduce your entire background? That you feel that our audience would like to know about you? Because I know you more on a personal and professional level. And therefore I'm biased. I just figure you could be more objective.
00:03:10.930 --> 00:03:15.750 Christopher Nelson: Sure. No, yeah, thank you. Yeah. So I like, Frank said, I don't have
00:03:15.840 --> 00:03:18.119 Christopher Nelson: or like you've said. I don't have sort of
00:03:18.150 --> 00:03:37.180 Christopher Nelson: direct experience in the healthcare industry and have some direct experience in the technology industry, but actually spent a lot of my career career as an international schoolteacher working overseas and through sort of that journey as a teacher, which kind of transitioned in recent years to
00:03:37.180 --> 00:03:54.189 Christopher Nelson: a startup that I did in Japan, which is still ongoing, and is, we're working to sort of incorporate AI into it to kind of enhance elements of it. Similarly, to how we we looked at for healthy media for Frank's company, and Frank's content, and everything like that. So sort of.
00:03:54.260 --> 00:04:10.419 Christopher Nelson: you know, leveraging AI like all companies should be, and most are. And and you know, I think all kind of should be these days. Yeah. So it dabbled a bit with AI there and then went into my Mba program, which I just completed at Fortum Gabelli, like Frank mentioned.
00:04:10.600 --> 00:04:11.870 Christopher Nelson: And so
00:04:12.520 --> 00:04:26.329 Christopher Nelson: most of my my tech background and expertise is more sort of individual interest, sort of like that deep sort of interest in, in something almost bordering on an obsession which I think is also healthy for an entrepreneur.
00:04:26.330 --> 00:04:26.840 Frank R. Harrison: Exactly.
00:04:26.840 --> 00:04:56.139 Christopher Nelson: And I'm transitioning now into a role at a bigger tech firm called infosys, which works at sort of AI incorporation and information systems sort of changes, digital transformation and just sort of like all the lifeblood sort of the nervous systems and musculpatory systems of companies. You know, large companies that are out there, big, small, mainly large, but also, you know, medium to smaller size companies as well. Right? So if a company needs to
00:04:56.360 --> 00:05:15.080 Christopher Nelson: sort of leverage the massive amounts of data that they've been collecting. Maybe not doing that much with infosys is a company that they would seek to, you know, leverage the services of. And I think that kind of points to sort of AI in general. There's just a lot of companies out there right now that have, you know in the healthcare space as well.
00:05:15.250 --> 00:05:29.679 Christopher Nelson: probably even more so than many others. Right? There's just so much data out there that we used to really not know what to do with. And now is sort of that pivotal time where you know, AI is very much an umbrella term, and there are many, many types of it
00:05:29.730 --> 00:05:50.810 Christopher Nelson: which we learned in our in our course, Frank. But yeah, so so how companies use that, you know whether it's the Crispr conversation that you guys had recently with David Yang and Marshall Runji, and how that sort of has. You know that rapid advancement in technology and leveraging data and computational power. It's a sort of
00:05:50.810 --> 00:06:13.799 Christopher Nelson: achieve things that we haven't been able to achieve before. The whole tech landscape is just like rapidly changing, due to sort of the behind the scenes, workings, and all the various AI companies, or even companies that weren't AI but have kind of had a skunkworks organization working in the background, if you're not familiar with that term, skunk works, is sort of that sort of like an R, and D not necessarily
00:06:13.800 --> 00:06:35.329 Christopher Nelson: pertains to the regular day-to-day business of a company. Walmart probably is working on AI in some way similar to how we were thinking about, you know, using AI in your in your company as well. So it's a part of everything. Everybody's interested in it. Everybody should be interested in it. There's a lot of resistance to it as well from sort of
00:06:35.880 --> 00:06:43.349 Christopher Nelson: day to day, people, but there's a lot to be gained from it as well. If we sort of approach it correctly with the right mindset, and.
00:06:43.350 --> 00:06:43.830 Frank R. Harrison: Yeah.
00:06:43.830 --> 00:06:45.550 Christopher Nelson: Have the data to power it.
00:06:46.350 --> 00:07:12.539 Frank R. Harrison: Yeah, it's very interesting. Because I mean, if anything, when I started Frank about health in 2021, the main focus was, we were in the pandemic, and zoom was the way that everybody communicated. Whether you learned whether you worked, whether you were having reunions with family whatever. And I just loved the idea of being able to zoom out into the Internet about different healthcare issues, especially at that time, Covid. But while I was continuing on that strategy.
00:07:12.660 --> 00:07:23.749 Frank R. Harrison: One of my biggest advocates was Actress Ritha Gray, who everyone on the network knows about. She had been on this on this program at least 10 times throughout the 3 and a half years prior to her passing.
00:07:23.780 --> 00:07:48.490 Frank R. Harrison: But the thing is is that all of a sudden I found myself in a pivot point. We had a new election, a new president take over. We were watching all these cutbacks going on. I'm dealing with grief at the same time, while monitoring the caregiving of both my father, and not to mention my cousin, who's now in a nursing facility. So I've had a interesting 4 month time. That that class couldn't have come at a better time. And there I was just really just
00:07:48.490 --> 00:07:57.179 Frank R. Harrison: looking to learn something, and it turned out that our Professor Rp, that he that he goes by
00:07:57.180 --> 00:08:21.239 Frank R. Harrison: just decided to because he has experience in healthcare, tried to understand what my podcast and what my business model that I had been creating was about. And all of a sudden he said, well, let's include it as a group project. So it's like it was a universe that brought us together, I think, and at the same time it was like a natural pivot that I was forced to take the reason why I give all of that background is because you obviously come across
00:08:21.240 --> 00:08:29.629 Frank R. Harrison: as a strategist by training, probably even through your various work experiences and the other ventures that you've been involved in. But
00:08:29.860 --> 00:08:55.530 Frank R. Harrison: how would you then transfer that strategy mindset into an ecosystem like healthcare, which is an utter chaos that I think was not only the opportunity, but also the challenge that you probably found yourself not only at Gabelli handling with that project, but even beyond that, when we started to collaborate on other issues. How would you apply your knowledge of strategy into healthcare, I guess, is the fundamental question.
00:08:55.890 --> 00:09:19.780 Christopher Nelson: Yeah, I mean, you know, just from the conversations with you. And you know, of course, everybody follows healthcare to a certain extent. You know in the news. It tends to be a little bit more, you know. It's either the super high highs or the super, high, low, or super low, lows like, you know, this company has taken, you know, patients, for you know, a run on their money or their wallets, or whatever, by, you know, making very critical medication, very unaffordable, or something like that.
00:09:19.780 --> 00:09:42.830 Christopher Nelson: Or it's, you know, this new advancement is going to, you know, cure cancer. I feel like we get that news headline every week. And so, you know, I kind of taking a step back and kind of looking at like who are the stakeholders in the healthcare industry, and then there and it kind of you know this is not going to be sort of all encompassing or exhaustive, but you know I kind of view it as the companies that are. And sometimes these are.
00:09:42.830 --> 00:09:59.040 Christopher Nelson: These companies are one of the same. But there's the building of new advancements, right? So there's like the Crispr invention, or pushing the boundaries of the medication, or new medications, or new types of diagnoses, all that kind of stuff, right? So like the typical sort of tech being.
00:09:59.040 --> 00:10:04.790 Christopher Nelson: you know, applied to advance a certain discipline or field and then there's also sort of the.
00:10:05.110 --> 00:10:15.009 Christopher Nelson: you know, those those companies that just provide healthcare provide access to medicine, ship medications, things like that. And then there's also just like the patients, whether that's like.
00:10:15.010 --> 00:10:39.440 Christopher Nelson: you know, institutional patients like hospitals that are receiving. You know, the the advancements, you know as as new test, newly tested sort of equipment, or the, you know, the MRI machines that have been life changing and have been around for for a while. And the patients that are individual like you myself, and that's like, obviously sort of the most important one right sort of the end consumer of all health care and help.
00:10:39.520 --> 00:10:49.859 Christopher Nelson: you know, and just the advancements that occur. And so I think about sort of AI and how it's how it's changing things. And and it's different for each of those sort of stakeholder groups, right? So like.
00:10:50.320 --> 00:11:16.180 Christopher Nelson: you know again back to the Crispr conversation. Like with AI being more powerful, computational power being more powerful, they're able to genome sequence or do crazy things that we wouldn't, you know, in our wildest dreams, have been able to imagine, or whatever that it would come so soon. It was like, Oh, this is, you know, being able to do that in its entirety, or, you know, completely would be, you know, 1020, 30 years away. And with AI, we're finding those advancements are coming.
00:11:16.180 --> 00:11:22.039 Christopher Nelson: you know, almost like a rapid fire, and it's a bit like, you know, I imagine, not being in the industry myself.
00:11:22.190 --> 00:11:49.150 Christopher Nelson: but I imagine those that are reading the white papers, following the advancements of various sort of, you know, new technologies that are coming out and the successes that they're seeing. It's like drinking from a fire hose. It's like, Oh, my gosh! There's a new one here, one there, there's a new one here, there's a new one there at the same time, the companies say, like Pfizer, whatever. I know that they also do some of that technology and advancements of, you know, new medications and things, but they're also very much in the business of just
00:11:49.150 --> 00:11:58.910 Christopher Nelson: getting medications out to people and things like that. Right? And AI for them is more similar, I guess, to you know any sort of big.
00:11:59.170 --> 00:12:23.730 Christopher Nelson: you know, big tech, or you know, big company that's that's shipping things right. Their supply chain logistics or this, that or the other, the analyzing data, and what? Which? Which things patients are wanting or needing or looking up, and all that kind of stuff they're they're leveraging AI on their back end in a different way. And then consumers. It's a little bit like, Okay, where do we fit in the companies? It's kind of like the rich get richer. Or in this sense it's like the.
00:12:23.770 --> 00:12:35.469 Christopher Nelson: you know, the the companies kind of keep pushing the advancements up, and they're leveraging it AI to its its fullest, you know degree for their needs. So what does the end consumer do? How do we use it?
00:12:36.375 --> 00:12:37.230 Christopher Nelson: And
00:12:37.700 --> 00:12:56.439 Christopher Nelson: there's, you know, certain certain companies are creating sort of like those AI sort of doctor. Health bot, chat, bots, kind of thing. There's also just, you know, just leveraging a regular Lm. Like Chat Gpt, and things like that to just kind of do that, you know, even though doctors in the in the past. They hated it like, Oh, I you know I Googled. My.
00:12:56.630 --> 00:13:03.679 Christopher Nelson: you know symptoms, and I know now what I think I have, and the doctors are like. I have a job, and you know you're you've set your mind that you have.
00:13:04.140 --> 00:13:11.769 Christopher Nelson: But you really have y, or whatever that I think maybe is getting. If if you know how to leverage AI correctly and do that sort of
00:13:11.770 --> 00:13:35.119 Christopher Nelson: prompt engineering with Gen. AI, it could actually be quite useful to calm your mind, or have a little bit of direction. Go into conversation with a real medical professional, with a little bit more sort of understanding or composure, I guess a little bit more research. So AI is affecting each of these areas, I think, in very different ways. But it definitely is affecting, you know, all aspects of healthcare across the board.
00:13:36.040 --> 00:14:05.649 Frank R. Harrison: Well, we're about to take our 1st break. But I can make one comment about Pfizer. Pfizer has been definitely innovative, as you know, they were the founders of the Mrna vaccine for Covid and Mrna is a technology. It's not an actual virus, and not to mention they are the inventors of Viagra, which was originally a heart medication, and we all know what positive side effect has immersed from that. So I guess they do get involved in trial and error, and in most cases come up with a new innovative opportunity. I think
00:14:05.650 --> 00:14:24.019 Frank R. Harrison: strategically, as you were saying, it's now the haves and have nots. Again when you have new innovations, can you afford them, especially when you need them? And we're going to cover all of that in our next section when we return right here on this episode of Frank about health, which is entitled Reimagining Healthcare. We'll be back in a few.
00:16:07.930 --> 00:16:16.010 Frank R. Harrison: Everybody and welcome back. Now, Chris, as as you know, we were just spent the last 15 min talking about how, during my last season of Frank about health.
00:16:16.140 --> 00:16:20.839 Frank R. Harrison: The biggest transition I had to do with the show itself was really
00:16:20.850 --> 00:16:50.509 Frank R. Harrison: highlight. The fact that we were going through both a social and technological health care, disruption, and there was no better advocate than Dr. Marshall Runji. So I went on for my first, st ever AI oriented Webinar to promote the book with a QR. Code. I think I even went to you for some consulting on how to make that happen, and it was just a matter of contacting his social media team, and they and they collaborated, which was a nice thing. Then, of course, I kind of bookended it by having 2 appearances.
00:16:50.510 --> 00:17:09.159 Frank R. Harrison: not with Dr. Marshall Runji, with both my co-host, Phyllis Quinlan, and at the same time, as you mentioned earlier, David Yang, and we were able to just look at the research industry perspective with David, and at the same time the medical perspective with Phyllis.
00:17:09.170 --> 00:17:16.569 Frank R. Harrison: But at the same time, what was lacking was the understanding that because of the disruption that is going on.
00:17:16.660 --> 00:17:41.000 Frank R. Harrison: there is the fundamental knowledge that you have to kind of create an ecosystem sort of like. If you're running a business when you're only looking at your own individualized healthcare, you mentioned the stakeholders, you're actually a passive stakeholder because you're the one receiving hopefully the treatment, the care, the technology solution that might be offered to you based on your condition. But then you also might not be
00:17:41.260 --> 00:17:49.430 Frank R. Harrison: beneficiary of that solution, because maybe the condition is just not treatable, or whatever the circumstances may be. So
00:17:49.780 --> 00:18:16.250 Frank R. Harrison: being that those 4 shows were very instrumental in highlighting a guide, I still have a lot of what ifs and a lot of question marks. Now I know Chatgpt has been able to help out. But, like you said, a human intervention is needed, whether it's the doctor or if it's a mental health issue, a therapist, someone that you can really circle back with and verify. If what you're reading is actually significant.
00:18:16.360 --> 00:18:23.289 Frank R. Harrison: But there's always going to continue to be those. What ifs so when you're dealing with that faced
00:18:23.600 --> 00:18:42.999 Frank R. Harrison: opportunity for error or missing information. Obviously, we see in regular media. There's a lot of misinformation that likes to exacerbate that. But on my show I try to fill in all those holes right? What would be your opinion as to how that can probably best maximize? Or do I have to allow for continued
00:18:44.040 --> 00:18:47.090 Frank R. Harrison: gaps in information? Right. What would be your take?
00:18:47.680 --> 00:18:56.399 Christopher Nelson: Yeah, I mean definitely, I think that you know, no matter what, there's always going to be a bit of sort of information misalignment. You know, there's always going to be
00:18:57.350 --> 00:19:11.339 Christopher Nelson: more information that we that we desire that we might not have access to. But with AI, I think there is the potential. For you know the average, or you know, the the less informed to become more informed or the average user to be more
00:19:11.370 --> 00:19:36.080 Christopher Nelson: yeah, knowledgeable on sort of like, how to maximize sort of the healthcare, the information, whatever it is that they're looking for. And certainly, you know, you know, talking about sort of this podcast and sort of, you know, if there, if you have more information because of AI, you have needs because you're, you know, a healthcare sort of consumer. I guess you could say there! There is still that like, where are the professionals outside of just like my doctor.
00:19:36.080 --> 00:19:46.690 Christopher Nelson: which you know, that can be expensive to go to whatever you know. Of course, hopefully, health insurance covers all those meetings and everything like that. But where to get that, you know good source of knowledge. And
00:19:46.790 --> 00:20:11.479 Christopher Nelson: there are. There are plenty of sort of podcasts and things like that, or information spaces that are out there for sort of targeted, specific sort of like. Maybe it's like biohacking right like Andrew Huberman is a well-known podcaster, and he's all about sort of increasing longevity, and you know he talks about sort of this this or that type of advancement, or new tool or new, you know. Maybe it's like apple watches and sort of
00:20:11.480 --> 00:20:33.679 Christopher Nelson: using sort of your biometric data to sort of be more knowledgeable about your own body and things like that, and give sort of tips and tricks there. But when it comes to, you know, especially like, you know, caregivers. Right? So if you're, you know, caring for an elderly family member, or you yourself are sort of ailing and want to know sort of what to expect, like, you know, maybe you have a terminal disease that doesn't have
00:20:33.680 --> 00:20:51.750 Christopher Nelson: a solution right now, or a cure, or treatment, or whatever it is that's that's super effective. Being tapped in. It might be. It's an exciting time, I think, hopefully, for for many of those people because of these, what AI and what tech is sort of empowering healthcare
00:20:52.080 --> 00:20:58.590 Christopher Nelson: professionals in in the in like sort of the development space to do right. So there's I. I imagine, that in the next.
00:20:58.990 --> 00:21:05.610 Christopher Nelson: you know I don't. I don't. I? Again I'm not. I'm not a healthcare professional, but I imagine. You know, we're going to be seeing quite a few
00:21:05.630 --> 00:21:27.710 Christopher Nelson: sort of big ticket items on that, like, you know, Terminal disease list, start to have solutions to them, or at least beginnings and hope that's not sort of so far away on the horizon. It's coming closer and closer, and so that will definitely excite a lot of people, whether it's care for the elderly Alzheimer's or whatever it is, or something personal that you have. You know, cancer, obviously a big one.
00:21:27.710 --> 00:21:36.420 Christopher Nelson: and so tapping into a space where professionals like Dr. Ranji and David Yang and other people that you've had on this show
00:21:36.420 --> 00:22:00.579 Christopher Nelson: come and sort of talk about that disruption in sort of a in one space and one localized sort of community where you can. You know, as if I was listening to the podcast and I was one of those people that was really hoping for clarity on something that I'm you know, excited about or nervous about because it. You know there isn't a solution to yet being able to put forth questions or being able to sort of look at what conversations are happening here. I think that's sort of the
00:22:01.140 --> 00:22:14.079 Christopher Nelson: sort of the missing element that would be good for a lot of people, and I'm sure that there are some other sort of information spaces out there that lend itself to that type of conversation. But yeah, creating creating one with.
00:22:14.110 --> 00:22:36.790 Christopher Nelson: you know, people with the pedigree and knowledge and experience that you can trust to talk about sort of those big ticket items and the disruption that's happening out, you know, in in all spaces, but particularly healthcare. I think, is a valuable way to at least, if not entirely, fill the gaps. In information that exist. Definitely can help sort of support those individuals, and and get the information that people are sort of hoping for.
00:22:37.480 --> 00:22:44.949 Frank R. Harrison: So that being said, even though many industries have disruptions like the Internet, was a disruption for the music.
00:22:44.950 --> 00:22:46.269 Christopher Nelson: For sure. Yeah, yeah.
00:22:46.270 --> 00:22:47.169 Frank R. Harrison: I was in.
00:22:47.366 --> 00:22:47.760 Christopher Nelson: You know.
00:22:47.760 --> 00:22:56.059 Frank R. Harrison: It was a disruption for the book industry, you know, among other industries. But in this case, when you have healthcare, disruption.
00:22:56.630 --> 00:23:02.340 Frank R. Harrison: disruption seems to be the opportunity and not the downfall. So
00:23:02.850 --> 00:23:05.090 Frank R. Harrison: maybe, is disruption the wrong word.
00:23:05.320 --> 00:23:19.659 Frank R. Harrison: maybe. Is there another? Well, I know we've been talking about how, having thought leaders and Podcasters and people like Dr. Marshall Runji to continue to advocate for the focus of what the disruption is.
00:23:19.930 --> 00:23:31.849 Frank R. Harrison: But without the disruption you wouldn't have the new solutions or innovations that are needed. So what do you think strategically, would be your opinion as to what's more appropriate for what we're experiencing.
00:23:32.420 --> 00:23:47.329 Christopher Nelson: Yeah, I mean, I think disruption is is a great word. And and you're right that there is with disruption that can be a term that's used sort of in a in sort of a negative light, you know. It's it's like kind of ruined things, or whatever you know it. Really, I'm not sure exactly what the Webster Dictionary
00:23:47.780 --> 00:23:57.989 Christopher Nelson: definition is, but it's a you know. It's it's a change of the status quo, and it and tends to, you know, involve some sort of like paradigm shift, and with healthcare.
00:23:57.990 --> 00:24:19.320 Christopher Nelson: I think almost entirely. You know. I feel like it's much easier to see how that'll only be a good type of disruption within the healthcare industry for some companies. Maybe, you know, I'm trying to think of an example that's similar to sort of the book industry, Barnes and Noble going out of business and all that kind of stuff because of, you know, Amazon and the Internet.
00:24:19.810 --> 00:24:23.710 Christopher Nelson: sorry. I'm not sure if is there? Is there a loud construction coming through with my sound.
00:24:24.480 --> 00:24:25.509 Frank R. Harrison: No, I don't hear anything.
00:24:25.510 --> 00:24:29.070 Christopher Nelson: Okay, so good. There was just there's a little construction outside New York City.
00:24:29.370 --> 00:24:30.190 Christopher Nelson: But yes.
00:24:30.190 --> 00:24:31.590 Christopher Nelson: So so,
00:24:32.380 --> 00:24:55.670 Christopher Nelson: yeah. So I think in the healthcare space, especially with the type of disruption that we have right now. It's not that there's like, it's not like a disruption in the sense of like a lack of resources. It's not disruption, in the sense of, you know, really intense political sort of worldwide agenda to make healthcare inaccessible, or, you know, especially in America. Healthcare is really driven by the sort of for profit
00:24:55.965 --> 00:25:02.770 Christopher Nelson: companies that that are that are developing. And you know there's arguments to be said this way or that way, and you know.
00:25:03.077 --> 00:25:13.520 Christopher Nelson: we're not going to get into those opinions and things, but sort of the the argument to be made about why America does produce sort of a lot of the, you know, largest
00:25:13.520 --> 00:25:22.159 Christopher Nelson: healthcare sort of advancements in terms of technology and things is that there's just so much funding right? There's a little. It's a little bit more of that free market. And so
00:25:22.190 --> 00:25:41.989 Christopher Nelson: those companies being able to fund the use of AI, which is very cost, intensive, right? So like the the compute costs, the data, storage and housing and all that kind of stuff, and the and the transform, like technology transformational change that those companies will have to undergo in order to really leverage AI you know.
00:25:42.060 --> 00:26:09.820 Christopher Nelson: I think that disruption word in healthcare is going to be a little bit more on that positive side for the end, user or consumer, you know of healthcare, right? Anybody who's hoping for an advancement here and advancement there generally. I think that we're looking at sort of an exciting time ahead in terms of what type of care people are going to give, and you know, very pi in the sky, you know, and this extends beyond healthcare as well with AI
00:26:10.140 --> 00:26:38.270 Christopher Nelson: and the advancements that that you know the way that it'll impact and disrupt sort of across the board. There's certainly some fear around sort of job loss and all that kind of stuff. But then there's also opportunity for sort of, you know, universal basic income being more of a reality now than it was before. Right? If there's if there's things things like Llms. Or you know, any type of AI, that's kind of picking up a lot of the slack and then increasing sort of profits for companies, or whatever it is, or the government, or politics, or
00:26:38.270 --> 00:26:54.589 Christopher Nelson: you know there there likely, then, can be a little bit more sort of excess funds that can be directed towards, especially those in need. Those that are, you know, the the biggest users of health care. Right? I think that there's a lot of unknowns. But we're in for a sort of
00:26:55.320 --> 00:27:10.569 Christopher Nelson: with some teething aches, I think, in the short term, with that shifting of where jobs will be or not be, and all that kind of stuff, and what's going to happen with healthcare, or you know, or elsewhere, there will be some teething aches, and but once the dust starts to settle. And we really kind of have the
00:27:11.170 --> 00:27:37.990 Christopher Nelson: AI and and and sort of accompanying computational power there to really just like advance the things that we that will help people and society the most sort of in place. I think that we're going to see people living longer. I think we're going to see people having quicker and easier access to information and the healthcare they need. You know, sort of that. That universal basic income kind of conversation comes comes a little bit more to the forefront. So
00:27:38.050 --> 00:27:45.659 Christopher Nelson: I'm very much a technology optimist. You can probably from from my my wording and and take on things. But
00:27:45.790 --> 00:27:56.379 Christopher Nelson: I think he also gotta be when everything's kind of so uncertain. And there is so much disruption and it's inevitable, right that people aren't gonna turn off the AI switch because, you know.
00:27:56.390 --> 00:28:01.372 Christopher Nelson: you plug like, I don't like it anymore. It's it's too powerful and too
00:28:02.190 --> 00:28:14.709 Christopher Nelson: sort of unfortunately unfortunately positive for the pockets of sort of the people developing it and you and leveraging it. That it's not going away. And so looking at sort of the the.
00:28:14.870 --> 00:28:26.109 Christopher Nelson: The silver lining in, I think, is really important. So I think disruption is a positive case, especially in the healthcare space, and also generally sort of across the board, for in a large part.
00:28:26.350 --> 00:28:48.900 Frank R. Harrison: You know it's very interesting is, I know we're about to take our second break. But Dr. Marshall Runji wrote the book a year ago, before the current administration was even in place, and I know he was talking mainly from a positive position, especially in the chapters of the book where he mentions Mrna and Crispr and AI, and all ways to use your get your information personally. Your hipaa records things like that.
00:28:48.900 --> 00:28:49.589 Christopher Nelson: Right, right.
00:28:49.590 --> 00:29:11.000 Frank R. Harrison: But I guess when it was released already in, when there was a lot of chaos and disruption going on, it really just offered a secret lesson to me, at least, and I wanted to verify that with you before we go to our break. Would you say that when dealing with healthcare disruption, as it is either prescribed on the news. I don't know if prescribed is the right word, or described.
00:29:11.000 --> 00:29:21.159 Frank R. Harrison: or even described with the innovations and the positive attitude that you take, that people should look currently and going forward, that when there's healthcare disruption.
00:29:21.490 --> 00:29:27.329 Frank R. Harrison: own the information outright become very entrepreneurial about your health care is that the stance that we should all be taking.
00:29:27.920 --> 00:29:37.580 Christopher Nelson: I mean, I get very much my opinion, but I do agree with that. I think that you know there's there's something to be said about AI making it so that you can kind of
00:29:37.580 --> 00:30:00.489 Christopher Nelson: trust like, you know, Agentic AI is a big conversation is sort of like the next frontier, where sort of AI agents, you know, where you give them access to, or the ability to sort of make purchases, or, you know, apply for jobs or do whatever it is like, do full full things, you know, go out and act on the Internet rather than just be sort of an interface. For information like Chatgpt currently is
00:30:00.742 --> 00:30:20.179 Christopher Nelson: so having to go out on your behalf and do things, there are some. There's the take where some people might be like, okay, I just trust it because of the privacy settings and this, that or the other. I'm gonna let that agent, you know, be my full on doctor, or whatever it is. I don't know if that's, you know, necessarily going to happen. But there is that sort of just, you know.
00:30:20.250 --> 00:30:25.545 Christopher Nelson: Jesus, take the wheel. But in this case, you know, maybe that's sacrilegious. But AI take the wheel.
00:30:26.620 --> 00:30:44.260 Christopher Nelson: I think very much. I think it's always important for people to to own their own information. You know. Also, like with that, you know, I mentioned Andrew Huberman that biohacking right, that you can collect so much data on your own health. What's currently going on in your body, in your gut, in your mind, from the
00:30:44.270 --> 00:31:12.599 Christopher Nelson: electrical outputs of your body, that you know different wearable devices and things like that can take or just doing, simple sort of run of blood tests which are relatively inexpensive to then be like, oh, I know exactly sort of what's going on with my body. So the more informed you are about what's going on, and how what's causing it, or not causing it, or where you know the holes or gaps are in your health and things, owning it, and and working with it. To improve it, I think, is something everybody should do.
00:31:12.600 --> 00:31:31.769 Christopher Nelson: AI, I think, will be something that you know. If you're doing that, you can then also leverage those you know chat bots, or whatever it is. To be like. Oh, this is all my data. I trust you with it, or whatever. But here, what what would be your advice? You know it's not. I'm I'm not alien for any from anything, and I'm not asking you know what I should. You know how to.
00:31:32.070 --> 00:31:56.245 Christopher Nelson: you know. Give myself an Iv. Or something like that, that I only you know I should do. But like should I, you know, run more? Should I eat more of this or less of that? Or should I take these pills, or those pills sort of over the counter, like, you know? I don't know supplements, or whatever it is safe and benign things that AI would probably be able to give you really good sort of feedback on. There's yeah, definitely, I think, own your data.
00:31:56.660 --> 00:31:58.709 Christopher Nelson: some people, I'm I'm sure, will be like
00:31:58.910 --> 00:32:03.310 Christopher Nelson: I own it. But I'm gonna yeah. You know. AI take the wheel kind of approach as well.
00:32:03.310 --> 00:32:05.970 Frank R. Harrison: All right, everybody. We'll be back in a few.
00:33:39.100 --> 00:33:57.799 Frank R. Harrison: Hey, everybody, and welcome back if you're watching on Youtube, Linkedin, Facebook or Twitch and have any questions for myself or Christopher. Please go into your chat bot, or chat box rather, or anything that you normally speak to people while you're watching a live stream actually
00:33:58.280 --> 00:34:13.590 Frank R. Harrison: being that this is this is a pre-record. You're probably going to be best to email us. So that being said, you can email me at Frank R. Harrison, one@gmail.com? Or would you be open to taking any questions as well? Or do you want me to funnel them through my email?
00:34:13.800 --> 00:34:16.970 Christopher Nelson: Maybe funnel them through through. Yours would be good, I think, for now.
00:34:17.130 --> 00:34:22.140 Frank R. Harrison: Okay. Great that all being said, ladies and gentlemen, you know
00:34:22.420 --> 00:34:44.069 Frank R. Harrison: Chris is a wealth of knowledge. He already just covered what we were going to cover in Section 3. But that's fine, because now it gives us such an organic timeframe to really reflect on what Frank about health has done this season to mirror a lot of what Chris was just talking about with AI really having much of a driving force in the healthcare space going forward. Now.
00:34:44.409 --> 00:35:03.759 Frank R. Harrison: as we were talking about, you know Dr. Marshall Runji being an author, and also the Vice President of the University of Michigan, at Ann Arbor, in the medical department as well as CEO of Michigan medicine, and not to mention President of his CEO, of
00:35:04.420 --> 00:35:20.320 Frank R. Harrison: of the Michigan Medicine, which is the hospital and president of the Medical school or dean. I'm not even sure which anymore. He's got so many titles. But he's definitely what I what both Chris and I had been talking about a voice of disruption
00:35:20.420 --> 00:35:40.830 Frank R. Harrison: that being said, if you looked at the other shows, we had a chance to meet with Mark Feilerman, who was also with David Yang, and not to mention we met with Deepak Sani, who is a referral from Linda Marsonico, Linda Marsonico, who also has a sister or companion show on the network. The A train to Sedona
00:35:40.890 --> 00:35:49.039 Frank R. Harrison: basically introduced me to Deepak Sani, and she has always been on a journey to love and compassion through her book, The A Train to Sedona.
00:35:49.060 --> 00:35:57.830 Frank R. Harrison: But I would say that she's a voice of managing disruption, and she provided me with a guest of hers
00:35:57.830 --> 00:36:19.430 Frank R. Harrison: that is also striving to be a centenarian, and he created his own model, the time model TIIME, in order to guarantee longevity with his life past 100. Now that sounds like another voice of disruption. So apparently, I guess by default, I created a trend last season.
00:36:19.430 --> 00:36:28.239 Frank R. Harrison: And that being, said, Chris, I'm opening up the door for us to talk about such an opportunity that we were touching upon. Would you like to share with the.
00:36:28.240 --> 00:36:28.560 Christopher Nelson: Yeah.
00:36:28.560 --> 00:36:29.679 Frank R. Harrison: What I'm referring to.
00:36:30.160 --> 00:36:59.519 Christopher Nelson: Yeah, so yeah, I mean, in our work together, especially, it kind of started right around when you and Dr. Ranji began communications and and sort of did the book campaign on the show and everything, and it just seemed like it was such a, you know. We talked a little bit about filling, filling in that gap of information, for you know the types of listeners and things like that that come to the show. And just anybody who's interested in the healthcare and sort of the healthcare disruption space, having having a space where people
00:36:59.540 --> 00:37:04.799 Christopher Nelson: with the pedigree, the background, and the knowledge and expertise like Dr. Ranji
00:37:04.860 --> 00:37:25.449 Christopher Nelson: and the other guests that you've mentioned them coming on the show, talking about literally disruption, or just sort of any of the advancements and things that we're facing today. It just seemed like a really good sort of nexus to build where, you know, if if sort of if you build it, they will come. So if if there are people like that on the show
00:37:25.725 --> 00:37:47.490 Christopher Nelson: then you know it's a trusted source of information, and you know it's a place where you can come and get more. You know one. Those voices will want to come on the show, and 2 the listeners will want to follow, you know Dr. Ranji has his own following, or David Yang has his own following and all that kind of stuff. I don't really have a following, so I'm not sure how much sort of you know.
00:37:47.490 --> 00:37:51.399 Frank R. Harrison: Probably by being on this show, we'll we'll give you a share of the following.
00:37:51.400 --> 00:37:56.840 Christopher Nelson: Well, yeah, yeah, maybe maybe I, maybe this is the the start to my podcast. Career.
00:37:57.180 --> 00:37:57.689 Frank R. Harrison: Maybe.
00:37:58.200 --> 00:38:14.049 Christopher Nelson: But no, but I think I think it just is. It's such a. It almost is like a disservice to not, you know, sort of grab that opportunity to be like, okay. You know, these people have come on the show to talk about a really important topic that can really help people and fill in that information gap kind of thing.
00:38:14.220 --> 00:38:39.279 Christopher Nelson: So let's keep going with it. So you know, more. More people like them coming on the show to provide really good information touch on different topics, and I also would imagine you know I tend to in my own work. You know I mentioned stakeholders before. But I like to think about sort of the end, user and sort of who who is who is this information for? What is this service or product, or whatever, who? Who is the sort of the person at the end of the line
00:38:39.280 --> 00:38:51.489 Christopher Nelson: that's going to use it or need it the most, and I imagine a lot of the people that are listening to this type of content or coming to your show or shows like it are looking, you know, I imagine
00:38:51.600 --> 00:39:12.979 Christopher Nelson: maybe not all, but maybe quite a few have an ailment themselves, or a relative that has a serious ailment, or is in search of sort of some answers and support and information on that type of topic, and so sort of directing it towards really targeting and and helping those people with the questions and and sort of help or answers that they're that they're looking for
00:39:13.070 --> 00:39:33.369 Christopher Nelson: is a really powerful thing to do, and also, like Mark Filerman said, on your recent episode, when it comes to startups, and and people who are are trying to to build something or disrupt something, or, you know, make a change, or build a product, or build a business, and I hope I'm
00:39:34.040 --> 00:39:59.829 Christopher Nelson: you know, gathering and and re-communicating his thoughts correctly. But I remember him saying that the people who have sort of a vested interest in sort of the, you know, personal connection to the problem. You know, they experience that problem themselves, and and those are the ones that you really want to trust in solving it. And you know you yourself you've you've shared openly that you've you've had some, you know. You were driven towards this from experiencing health or healthcare sort of issues.
00:39:59.830 --> 00:40:04.539 Frank R. Harrison: Health, healthcare advocacy with my father and cousin, and and my life living with epilepsy.
00:40:04.540 --> 00:40:24.589 Christopher Nelson: Exactly. Yeah. And so you know, knowing that and knowing knowing that you're the host with that sort of personal connection, personal tie that you'll you'll really do do justice and do us a good service to the the end. Listener. The end user is something that I think. Then, you know again, it would be irresponsible not to
00:40:24.590 --> 00:40:49.510 Christopher Nelson: sort of grasp the opportunity to bring more voices of disruption on which is sort of leading into that conversation about, you know, sort of transitioning to a miniseries. Or, you know, just a whole season or a whole. Other sort of podcast focus that's really creating that space where people can come, get the information they need, you know. Ask those questions. And yeah, hopefully, it's a revolving door of people like Dr. Ranji.
00:40:49.650 --> 00:41:07.239 Christopher Nelson: You know he's he's quite high up in his pedigree, and things like that. So I'm not sure how many out there are out there. But, you know, getting getting people that have important things to say on here that can help people at the you know, the end user, I think, is really powerful and important work to do.
00:41:07.740 --> 00:41:13.049 Frank R. Harrison: I guess it also fundamentally shows that, especially when there is so much misinformation in our
00:41:13.090 --> 00:41:26.959 Frank R. Harrison: in our media or in society, that we all have to band together, based on the experience with the ailment or the condition that is being discussed, and and literally independently help each other out, regardless of whatever
00:41:27.000 --> 00:41:52.840 Frank R. Harrison: their status is in society, and all the fundamental things that most people worry about when there is no ailment to concern themselves with. When you're in the homeostatic state, and everything is okay. Health care is furthest from the conversation. It's all about travel and making money and relationships and and whatever. But what makes it so disrupting is that when healthcare becomes a constant, for people
00:41:52.890 --> 00:42:00.970 Frank R. Harrison: can't afford it, not enough medication, or, better yet, an illness that could be considered terminal. That's their norm.
00:42:01.090 --> 00:42:14.760 Frank R. Harrison: Yeah, that they're never going to engage in that kind of situation. So it may look like a disruption, but it's really their norm, and therefore the voices of disruption might be a good platform to bring those people with their own.
00:42:14.890 --> 00:42:18.309 Frank R. Harrison: I hate the word Echo Chamber, but you know it's the same thing. Yeah.
00:42:18.310 --> 00:42:25.830 Frank R. Harrison: yeah, no, yeah. It's like, yeah, a support system or ecosystem of, you know. And that's where you know, places like.
00:42:25.830 --> 00:42:51.539 Christopher Nelson: You know that people have different views on Reddit. But one, you know, it's it's very diverse, right? There's the dark parts of Reddit where you know people are, you know, not behaving all that great and things, but some of the more active subreddits and things are people talking about, you know. Of course, they're just hobbies and interests and things like that, but also people looking for advice. Right? So it's like, there's a lot of sort of healthcare sort of spaces in there. And and that's where people.
00:42:51.540 --> 00:43:18.700 Christopher Nelson: regardless of political belief. Or, you know, ideology, whatever. You know, cancer doesn't have one. Right? So it's like, how do I deal with this? Right? And you know whether maybe in person based on the dress or political whatever whatever that you see, that person you'd be like. Oh, I'd never talk to them based on my ideology, or whatever it is. Hopefully, everybody's a little more open minded than that. Obviously they are not, but on a place where you know that they're there for you share that similar sort of
00:43:18.880 --> 00:43:42.929 Christopher Nelson: disruptive. You know, Norm, new norm or disruption that has become a norm. People are honest and sort of forthcoming with their advice and their experiences, and you take and leave the information that you need, and so creating sort of a more open, you know, not just, you know, text based online community form or whatever it is. It's kind of like, you know.
00:43:43.090 --> 00:44:01.660 Christopher Nelson: you know, like new mom support groups, or whatever right? So it's like the I mean my my sister-in-law. I recently became a nephew. My brother, my brother's wife gave birth. And and so, seeing how important that was right, that's a very good new health. Norm. To have right is to be pregnant. If you're.
00:44:01.690 --> 00:44:20.160 Christopher Nelson: you know, intending to, and and looking forward to that and everything like that. It tends to be a happy time, but it still is a very intense time, right her body or any new mother and father. Your life is changing, everything is changing and so seeking a support, group and system that has all the right information, especially, you know. Oh, there's this new
00:44:20.180 --> 00:44:37.449 Christopher Nelson: disruptive technology that can make pregnancy a little more comfortable to this, that, or the other, and so having the medical professional. That's sort of guiding those conversations for those new mothers, and having those other mothers there to come together and share information and experiences, and grow with each other, also very powerful. And so this, you know, sort of space
00:44:37.640 --> 00:44:48.639 Christopher Nelson: voices of disruption sort of what we're calling it is, you know, a very, you know. It's it's a little bit more open, ended, but it's very much to that same end of just
00:44:48.640 --> 00:45:08.089 Christopher Nelson: a support system for for those that are looking for information, and looking to kind of cut through the fog of AI or politics, or this or that, or the other, and find the answers they need from professionals and people who are like at the forefront or at the highest echelon of of doing that work like Dr. Ranji and your other guests. So important work.
00:45:08.800 --> 00:45:20.730 Frank R. Harrison: That, all being said, we'll take our final break, and then we will wrap up and talk about how the future of healthcare looks for us to take our own initiative and reimagine it. All right. We'll be back. See you soon.
00:47:06.390 --> 00:47:21.170 Frank R. Harrison: Hey, everybody, and welcome back. Now you've heard over the last 45 min about how innovation in healthcare is pretty much an answer in managing what is perceived negative disruptions which are really opportunities in disguise.
00:47:21.200 --> 00:47:42.099 Frank R. Harrison: and we all need to band together through a concept of voices of disruption which sounds, like a future podcast. At the same time there are other aspects of what Frank about health has done over the last 4 years, and fortunately Chris was able to see the last 10 episodes, or at least hear about them in the process of what I've been pivoting the show in the direction of
00:47:42.240 --> 00:47:55.210 Frank R. Harrison: that being, said Chris, in reimagining health care like the title of this episode, or even if you were to compare it to the future of health care as it's delivered, received, researched, or even practiced.
00:47:55.490 --> 00:48:18.160 Frank R. Harrison: What suggestions would you have for me as I've created this Umbrella company, healthy media to hold all of my intellectual property that advocates for healthcare the podcast frank about health, my documentary, which will soon come out and not to mention any other things that I choose to develop in the future. What would you recommend strategically, with your own? It, knowledge and expertise.
00:48:18.549 --> 00:48:30.300 Frank R. Harrison: would be a better way for me to take what I've already got, and enhance it further to really get one on one with people, to give them the clarity of thought when it comes to their healthcare.
00:48:31.610 --> 00:48:47.940 Christopher Nelson: Yeah, I mean, there, I think there's there's plenty of avenues and ways to to kind of kind of take it. That's 1 of the again. I'm glass half full and sort of a little rose tinted glasses when it comes to AI. But you know there's there's yeah. There are plenty of ways that you can take it. And one sort of kind of
00:48:47.980 --> 00:49:05.590 Christopher Nelson: more obvious one is as the listeners and the viewers and and people sort of come through the door for the the value, add, of voices of disruption and sort of this nexus of good information and ecosystem support system. All those sort of terms that we use to describe this community space.
00:49:05.690 --> 00:49:14.602 Christopher Nelson: Then, if there is sort of that, you know, you know, maybe you're inundated with far more questions that you can answer in a podcast or whatever it is
00:49:15.140 --> 00:49:37.339 Christopher Nelson: working to develop sort of a an AI Chatbot that you know. Maybe it's on your website, or you know, there are ones that are already being made, but having them be sort of fed with the data from these from these conversations, and then sort of cross, cross, referenced, and also confirmed and validated through existing information that is
00:49:37.540 --> 00:49:46.480 Christopher Nelson: definitely accurate or as accurate as can be, because, you know, I'm sure at some point in this episode even, I've said something that you know might be a little off, or isn't sort of
00:49:46.480 --> 00:50:10.560 Christopher Nelson: verifiable fact kind of thing. And so, having a Chatbot that you know users or people can kind of go into and be like, hey on, you know. Frank and his guest talked about Xyz. I was hoping to get some more information on that. Where can I go to get even more information, or what white papers out there exist to kind of really give me you know, positive information, and to a certain extent Chatgpt can already do that. But
00:50:10.860 --> 00:50:35.910 Christopher Nelson: if you're trying to be more on one with the one on one with the users. And they're wanting to do that as well. Then, having your data, you know the conversations turned it from. You know, there's plenty of AI tools that can scrape sort of the convert video and audio into text and then create that sort of data housing and things like that, so that it then is, you know, easily accessible for a chatbot or something like that. It's a small task to sort of
00:50:36.060 --> 00:50:49.620 Christopher Nelson: create that, you know it can be cost intensive time intensive, all that kind of stuff. But if it's becoming easier and easier and cheaper and cheaper to do as well. But if something like that exists, then it provides a great opportunity for people to even further sort of
00:50:49.620 --> 00:51:12.690 Christopher Nelson: sort of narrow that information gap, right? So if they're coming here, because, you know, this is the information that's out here. This is the information I need, and you know the people that are in charge of those 2 institutions. Whether it's like, you know, I'm imagining, like a doctor versus like all of the different medical advancements that are happening. And you're like I'm not sure where to go or what what the future is for me and my ailments or my needs.
00:51:13.110 --> 00:51:19.080 Christopher Nelson: Already voice of disruption is trying to close that gap a little bit. But you know, say, there's.
00:51:19.270 --> 00:51:33.210 Christopher Nelson: you know, X number sort of a massive number, or whatever of listeners ideally for for you and your business and things like that. But also just because then they're coming here for that that information gap closure.
00:51:33.430 --> 00:51:47.739 Christopher Nelson: You're not gonna be able to answer everybody's question and and interface with every single user or question that comes through the door. And so providing sort of, you know. Again, a Chatbot fed with your information, fed with real medical data, and all that kind of stuff is is a
00:51:47.880 --> 00:51:52.879 Christopher Nelson: an attractive, I think, tool for you to provide to sort of your
00:51:53.020 --> 00:51:56.592 Christopher Nelson: customers right? Those end users like we've been talking about
00:51:57.540 --> 00:52:25.499 Christopher Nelson: And then there's also just sort of like the the standard that anybody can use which is leveraging AI, just get the word out there. More. Right? So that's marketing. Or you know clipping podcasts and sound bites and things and having to go out onto social medias and sort of different information or community spaces where the right sort of target user could you know, hear about your podcast hear about this great space to to learn really good information that might help them. And then they come to the door.
00:52:25.961 --> 00:52:39.980 Christopher Nelson: So there's, yeah, there's a there's a bunch of ways or avenues to to proceed with and boost your business, boost your reach, and all, in the in the end goal of helping people out, which again, I think, is a noble, noble effort.
00:52:40.580 --> 00:52:43.640 Frank R. Harrison: What would you say? Are the like top? 2 or 3
00:52:44.350 --> 00:52:48.670 Frank R. Harrison: audience bases, educational institutions, medical schools.
00:52:48.940 --> 00:52:54.210 Frank R. Harrison: medical institutions themselves, the hospital systems, or even others that I haven't mentioned.
00:52:54.500 --> 00:53:22.800 Christopher Nelson: Yeah, I mean, I think there's into pivot or kind of reframe that question a little bit. There's, you know, every company like my company as well that we have. We have the the users, the people that use our app and and sort of want to leverage our services. And then there's sort of the creators or the content sort of producers that are on our app and ours. Our app in Japan is really in the. It's in the business of sort of connecting, you know, famous or knowledgeable people with
00:53:22.830 --> 00:53:45.079 Christopher Nelson: their sort of fan group and allowing them to directly interact. And so we really view it as almost 2 business models. There's the the people that are sort of the content creators. The institution. In your case, that'd be the institutions, the educational institutions, or or medical institutions, and people like Dr. Ranji, or anybody who might come on your podcast and then
00:53:45.240 --> 00:54:03.169 Christopher Nelson: there's the listeners. And so it's kind of, do you target these ones? And that's where that that conversation of if you build it, they will come. Kind of thing is is where, if you create a good space and a good sort of vision around what? What the mission and vision is of frank about health and voice, of disruption.
00:54:03.170 --> 00:54:30.859 Christopher Nelson: more of them hopefully will come on, and if they come on, these ones come on, and the users come on. And so it's, you know, using AI to probably target more this rather than the institutions and things like that. But once you have enough of these, then AI to empower, you know, if you got enough users and people that are interested in the podcast then you have enough sort of funding and abilities and resources and sort of reason to.
00:54:30.860 --> 00:54:31.360 Frank R. Harrison: Right.
00:54:31.360 --> 00:54:34.610 Christopher Nelson: To put in that sort of probably
00:54:34.830 --> 00:54:48.670 Christopher Nelson: you know, business, intensive effort to create some sort of AI enhancement to power, the the end user power, your reach and things like that. And then even more. So, it's a bit of a sort of a feedback loop or a cycle of
00:54:49.030 --> 00:54:53.969 Christopher Nelson: target. This, then target that. Then you get to a point where some pivotable pivot.
00:54:54.440 --> 00:55:19.130 Christopher Nelson: sorry, not pivotal, disruptive pivot point or more disruptive sort of adding that disruptive technology in can make it so that you're kind of then able to kind of target and and enhance sort of the value proposition to both the listeners and the people that might want to come on the institutions that might want to come on or get involved. Yeah. So I think it's kind of like most businesses you need to kind of look at sort of
00:55:19.220 --> 00:55:44.280 Christopher Nelson: not just your business being. I do this one thing for one end user. You know a lot a lot of businesses have, you know, Walmart, they have the consumers, but they also have all of their partners and vendors and things like that as well, so there's there's there's always sort of more stakeholders and more cooks in the kitchen than an entrepreneur, or, you know, business executives tend to think at a high level. Obviously, people are
00:55:44.640 --> 00:55:50.700 Christopher Nelson: much more aware of all of the different stakeholders involved in sort of a business and things. And so yeah, I think it's
00:55:51.300 --> 00:56:20.040 Christopher Nelson: identifying. What's the that low hanging fruit? And what's that 1st target? Is it more users? Is it more, you know, content creators kind of thing. Or, you know Dr. Ranji's and people like him to come on and then, yeah, making that decision and kind of bouncing a bit back and forth and determining how much of your resources go here, when, how much of your resources go here, when, and then, at a certain point, ideally, you have enough of both to be like, okay, now, I can take on that intensive effort to
00:56:20.080 --> 00:56:31.280 Christopher Nelson: really incorporate AI into my my business, and I think the same thing goes for sort of you know, the average person, you know your listeners, and things like that as well is
00:56:31.460 --> 00:56:57.959 Christopher Nelson: how much effort and do I put towards just interfacing with the doctors and getting X amount of information with the resources I have and the time I have versus how much time do I spend? Sort of online looking for community spaces like voices of disruption or leveraging AI to get the information I need. You know, people always have to. Life is a series of choices. And so making those taking, taking that step back and looking big picture
00:56:58.040 --> 00:57:04.206 Christopher Nelson: at what is the best choice for me right now, knowing that I can always make that other choice later on.
00:57:04.730 --> 00:57:06.660 Christopher Nelson: yeah, it's just an important sort of
00:57:06.990 --> 00:57:16.310 Christopher Nelson: yeah, that's how I tend to, you know. View my trajectory and day to day, or, you know, professional or thinking about the world kind of thing as well.
00:57:17.510 --> 00:57:24.509 Frank R. Harrison: Well, you hit it right on the mark. We have 1 min left before we we close out for the day. Ladies and gentlemen.
00:57:25.000 --> 00:57:30.419 Frank R. Harrison: Chris Nelson is definitely the person that I turned to during the last
00:57:30.550 --> 00:57:43.740 Frank R. Harrison: 12 episodes of this season, especially when pivoting away from what was a hospitality oriented show with Hilton hotels, and then, of course, losing Ritha as as
00:57:44.180 --> 00:57:48.299 Frank R. Harrison: as as it happened, and realizing that
00:57:48.520 --> 00:58:06.939 Frank R. Harrison: slowly it was an opportunity to go in the direction, especially when our country needed more information, more relevant information. And I'm going to be making sure that when I return in 2 weeks with my next season of Frank about health. It is with a lot of the guidance and direction that Chris outlined throughout the show
00:58:07.090 --> 00:58:27.130 Frank R. Harrison: that all being said, voices of disruption will be coming out as a new podcast at some point. That's kind of like the hint. But we don't have any other dates or information on that as of yet, as I also said, my documentary will be coming out around my 150th episode, which is next month. Sometime
00:58:27.300 --> 00:58:51.239 Frank R. Harrison: I want to thank Jesse behind the scenes for this particular episode, because he was also involved in a lot of aspects of things, including the documentary. And I also want to thank the next show, she. I apologize on that one again. At the same time, I want to point out that our next show at 6 o'clock is success with a splash with
00:58:51.710 --> 00:58:53.660 Frank R. Harrison: Bruce Kramer and
00:58:53.760 --> 00:59:07.229 Frank R. Harrison: I will see you in 2 weeks right here. Thanks again, Chris, for being here, and thanks for watching the last 12 episodes, and by Dr. Marshall Ranji's book, The Great Healthcare Disruption. It's on Amazon.
00:59:07.340 --> 00:59:08.139 Frank R. Harrison: all right.
00:59:08.140 --> 00:59:11.190 Christopher Nelson: Indeed, thanks, Frank, thank you, Jesse.
00:59:11.400 --> 00:59:12.820 Frank R. Harrison: Okay? Bye.
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