EPISODE SUMMARY:
Listeners will walk away with a concrete understanding of how mental health and cultural alignment can be measured and improved at the organizational level, not just managed reactively. This episode introduces the Human Score, a diagnostic tool that helps companies quantify their human-centricity, revealing the hidden costs of burnout, absenteeism, and disengagement. It’s a conversation grounded in strategy, not sentiment.
Whether you’re a CEO, cultural leader, or coach, you’ll learn the three essential steps to rewire your workplace for long-term resilience and performance: assessment, evaluation, and implementation. Jack Thomas breaks down how Underwriting Happiness transforms mental wellness from a feel-good ideal into a competitive advantage you can track and scale.
What if employee burnout, absenteeism, and disengagement weren’t just HR issues—but measurable liabilities you could prevent? In this episode of The Happy Spot, host Anshar Seraphim speaks with Jack Thomas, Chief Happiness Officer and co-architect of the “Underwriting Happiness” framework, about a radical new approach to mental wellness in the workplace.
You’ll learn how tools like the Human Score—a psychometric system developed by Dr. Clif P. Lewis—are helping CEOs, family offices, and cultural leaders identify and address burnout at the structural level. Jack shares the hard data ($47.6B lost annually to mental health absences), the three-phase transformation process, and how businesses can future-proof performance by making happiness operational.
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#HumanScore #UnderwritingHappiness #WorkplaceWellness #BurnoutPrevention #FamilyOfficeLeadership #BehavioralRisk #HappySpotPodcast #CorporateDoulas #EmotionalIntelligence #LeadershipCulture
Employee Burnout, Workplace Absenteeism, Human Score, Human Centricity, Family Office Culture, Leadership Succession, Corporate Wellness, Behavioral Risk Management, Underwriting Happiness, The Happy Spot, Anshar Seraphim, Jack Thomas, Emotional ROI, Workplace Mental Health, CHO Strategy, Corporate Doulas, Future of Work
Anshar Seraphim introduces guest Jack Thomas, who connects his background in the trades to the concept of "emotional infrastructure" within workplace culture. Jack emphasizes the need for better organizational tools, citing a $47.6 billion annual loss due to absenteeism, and introduces the "Human Score" as a real-time, data-driven system for measuring empathy, leadership, and wellness. He explains the role of corporate doulas—trained guides who help businesses transition culturally—alongside the emergence of Chief Happiness Officers, programs for grief and life-stage support in the workplace, and offers a limited-time free assessment to companies with 50+ employees.
Jack Thomas expands on the Happy Spot’s integration of family office strategies, benchmarking tools like the Human Score, and a community of "Happy Ambassadors"—young professionals receiving mentorship and wellness training for $198/month. He highlights neurodivergent community events hosted in New York, including comedy nights and cultural celebrations, and discusses the organization's partnership with TalkRadio.NYC to amplify their impact and support podcasting newcomers. Jack shares his personal journey from the trades through trauma and awakening post-9/11, culminating in his development of “The Remedy”—a model for releasing generational shame and empowering emotional wellness across all levels of the workplace.
Jack Thomas reflects on the personal and generational influence of martial arts and yoga in his life, sharing how early trauma led him to self-defense and later to breathing practices that now shape the Happy Spot’s wellness methodology. He emphasizes tools like the Human Score and psychometric benchmarks to help organizations measure engagement, reduce absenteeism, and foster emotional alignment, positioning these as crucial during times of global uncertainty and economic shift. Drawing from inspirations like Global Class and Who Moved My Cheese?, Jack ties in the importance of behavioral approach, intrapreneurship, and nonlinear systems thinking as essential for building human-centric companies in today's rapidly evolving world.
Jack Thomas explores futurism and the emotional impact of AI, referencing thought leaders like Greg Braden and Ray Kurzweil to highlight the evolving nature of human systems and emotional wellness in corporate culture. He emphasizes how metrics like the Human Score and absenteeism reports cut through corporate denial to reveal the emotional truth beneath the numbers, offering actionable insight for improvement. Jack also reflects on his late-in-life autism diagnosis and its transformative effect on his leadership approach, advocating for neurodiversity, emotional honesty, and a no-judgment zone as essential pillars of a modern, profitable, and human-centric business culture.
00:00:43.310 --> 00:01:04.940 Anshar Seraphim: And welcome back to the happy spot where mental wellness isn't just something we care about. It's something we engineer. I'm your host onshar seraphim. Today's guest doesn't just know tools. He's lived in them. He built a life from the trades and transformed that understanding into something far more radical. Emotional infrastructure with us is Jack Thomas, of the happy spot
00:01:05.090 --> 00:01:20.119 Anshar Seraphim: behind him. If you're watching the video feed is a yellow 1958, corvette, a nod to both innovation and disruption, the 1st to use plastic in its body, it forced a whole industry to rethink the tools it used. Jack took that lesson and brought it to human systems. Jack, welcome.
00:01:20.870 --> 00:01:22.709 JACK THOMAS : Anshar. Thank you so much.
00:01:22.900 --> 00:01:35.299 JACK THOMAS : And just to put it in perspective, I'm sitting on 44th Street in Manhattan today, where tools were. I'd come with my father for us to come and purchase, and when I look at that corvette
00:01:35.640 --> 00:01:40.810 JACK THOMAS : we knew we needed new tools and new material to how to fix the car.
00:01:41.920 --> 00:01:48.739 Anshar Seraphim: Right. You can't just do the same thing you used to do, I'm sure. So let's start with the urgency. Then why why does culture
00:01:48.870 --> 00:01:50.269 Anshar Seraphim: need better tools, then.
00:01:51.580 --> 00:01:55.615 JACK THOMAS : When we look at the business environment, when we look at the culture and the aspect of it.
00:01:56.160 --> 00:02:01.260 JACK THOMAS : companies are bleeding 47.6 billion dollars in absenteeism.
00:02:01.940 --> 00:02:02.670 Anshar Seraphim: Wow!
00:02:02.670 --> 00:02:15.160 JACK THOMAS : Every year. The absenteeism is up to 40% and affecting productivity. We're still acting like burnout is a vibe. We see it as a liability in the corporate structures in New York City.
00:02:15.510 --> 00:02:21.390 Anshar Seraphim: That makes so much sense, too. And and your approach isn't to medicate the symptoms right? It's to treat the systems that cause them.
00:02:22.340 --> 00:02:28.050 JACK THOMAS : Exactly, human centricity is measurable. Now
00:02:29.970 --> 00:02:37.889 JACK THOMAS : we have psychometric, we have structural, and we have the human score, which is the tool that we're leading with today.
00:02:39.040 --> 00:02:56.639 Anshar Seraphim: So I know that we had Dr. Cliff on one of our past episodes as a South African psychologist and global advisor. And he was talking about the human score, not just as like a diagnostic, but a map of how empathy, leadership and culture show up in your business. So why don't you tell us more about that.
00:02:57.540 --> 00:02:58.280 JACK THOMAS : Sure.
00:03:00.303 --> 00:03:07.029 JACK THOMAS : So, sitting as an advisor and helping business owners and Ceos dissect the problem and looking with tools.
00:03:07.910 --> 00:03:23.350 JACK THOMAS : the human score is the 1st tool I've recognized in the world that give us gives us a benchmark of the company. Real time, measure that point, and we have the luxury to come back and measure it again within 90 days.
00:03:24.070 --> 00:03:33.339 Anshar Seraphim: So. And and because you're you're trying to show how important this tool is. You've talked about offering this as as part of a free promotion. Is that correct?
00:03:33.670 --> 00:03:39.519 JACK THOMAS : That that is correct. So the the giveaway is going to be the 1st 12 companies.
00:03:39.630 --> 00:04:09.050 JACK THOMAS : We look at all industries. It does not matter to us who it is, and we're going to be charging in the future a fee for that service. But the 1st 12 companies that come on board. They need to have 50 employees. That's our benchmark. We're not going to charge them a fee, the future. It'll be $3,600. So that's our gift to the community. One of many gifts in the corporate community between New York City, Northern Jersey, and we're looking to have that launch around the world.
00:04:09.330 --> 00:04:29.600 Anshar Seraphim: Well, I mean, and really, you know, if you're absorbing that cost in the into the course of a year for a business that's only like $300 a month. So there's some pretty keen insights. I know that Dr. Cliff's model went into a lot of detail, and that does kind of take us into your unique approach, which is underwriting happiness. And you said that phrase a few times, so why don't we break that down? Tell us more about that.
00:04:33.390 --> 00:04:44.899 JACK THOMAS : It. It's a it's a it's a generational piece. And and I could go for a long period of time. But I in today's marketplace. I know my snippet. I'll give it 10 seconds.
00:04:46.690 --> 00:04:48.200 JACK THOMAS : I'm 59.
00:04:48.710 --> 00:04:51.130 JACK THOMAS : I'm sitting on 44th Street in Manhattan.
00:04:52.330 --> 00:05:14.139 JACK THOMAS : We're about 10 blocks, maybe call it 11 blocks away from a young man at 26 years old took it within his own right. It's now the free Luigi movement, and he murdered a CEO of a health insurance company. I'm not the company. We've all read this story. But now the word on the street is, it's okay to kill. If you don't agree?
00:05:15.580 --> 00:05:16.460 JACK THOMAS : No.
00:05:17.930 --> 00:05:27.219 JACK THOMAS : at the happy spot we believe in standing up and speaking as a group as one. How do we move forward to change our culture in society
00:05:27.370 --> 00:05:47.030 JACK THOMAS : worldwide. We're all going through the same thing, the human score. Dr. Cliff brought it here, Dr. Perry Knoppert we had last week coming out of the octopus movement in 120 countries. We're moving and changing the culture. We do it right outside of New York, right in New York City.
00:05:48.200 --> 00:05:49.040 Anshar Seraphim: So.
00:05:49.420 --> 00:05:55.299 Anshar Seraphim: And I understand what you're saying to the importance of human centricity, because when we lose focus on that.
00:05:55.470 --> 00:06:17.990 Anshar Seraphim: we start to punish the people in our workplaces and our organizations. And we create resentment. We create that checkout mentally approach to work that has become so common. But it also takes away our stake in the outcome. It gives us that chance to to feel powerless against the system. And then people start to validate things like going out and committing murder. So
00:06:18.290 --> 00:06:34.129 Anshar Seraphim: talking about applying the human score, measuring this human centricity, stopping these kinds of problems, I know that you have this unique approach, and it starts with this assessment. But the human score, you know, they bring you what payroll? Absenteeism numbers. Where does it go from? There.
00:06:34.630 --> 00:06:39.309 JACK THOMAS : Great question. So the struggle that I I've recognized with the Ceos.
00:06:39.730 --> 00:06:43.190 JACK THOMAS : Let's let's call them. They're similar to myself.
00:06:43.780 --> 00:07:01.959 JACK THOMAS : Middle age, not just white males. It could be any descent, any color. It's a generational. It's an age. If we go down, I'm 59. If we go down to your 45, your 50 year old, and they're communicating to their 30 year olds. It's changing the culture and the generation, and how you communicate.
00:07:03.900 --> 00:07:05.560 Anshar Seraphim: So that's where the.
00:07:05.610 --> 00:07:07.679 JACK THOMAS : We're using a corporate doula.
00:07:07.880 --> 00:07:12.959 JACK THOMAS : So this is a concept of transitioning from the CEO Cfo
00:07:13.280 --> 00:07:16.910 JACK THOMAS : that are busy asking Hr. Give us a report
00:07:17.030 --> 00:07:19.540 JACK THOMAS : and Hr. Is going. We're overwhelmed.
00:07:19.660 --> 00:07:21.649 JACK THOMAS : We have trained
00:07:21.890 --> 00:07:32.470 JACK THOMAS : coaches. Ceos privately held corporations on what a corporate Doula looks like, and how they're needed so desperately today.
00:07:33.040 --> 00:07:37.470 Anshar Seraphim: Right. So birth, birth, and death, like the birth of new systems and the death of old ones, right.
00:07:37.720 --> 00:07:46.599 JACK THOMAS : A 100%. So thank you, Ansar, it's so great in communicating with you. I didn't learn the word Doula until I was sitting in a business networking group.
00:07:47.410 --> 00:08:00.010 JACK THOMAS : Chike Uzoka, part of Network Newark, 5 or 6 years ago, brought a doula into our business networking. I met a woman. Her name is Megan, who is a friend of a friend and a doula.
00:08:00.380 --> 00:08:25.789 JACK THOMAS : bringing that Doula that concept into corporations. It doesn't fit the norm of today's society, but when they hear what that corporate Doula and their role is, there's existing dollars that are leaking through, companies leaking. And that corporate Doula, we train them to find the money to redeploy for that mental wellness training that Hr. Is so overwhelmed in time.
00:08:26.810 --> 00:08:32.756 Anshar Seraphim: Right. And and these Doulas, they they're experts in their respective fields, you know. There's all kinds of different
00:08:33.610 --> 00:08:46.149 Anshar Seraphim: metrics that come out of the human score. You know Dr. Cliff was going over some of them, and that means that there are lots of different kinds of programs that need to be addressed. So do you bring in? You know these these experts as needed? What does that look like.
00:08:46.440 --> 00:09:16.059 JACK THOMAS : So that is great. So there's 2 choices. We've decided for business owners. They could hire us and pay us for the strategic design. Strategic design is $3,600. There's 3 steps within. That total fee is $10,000. If they say to us, no, we have our own version of a corporate. Doula, no problem strategic design. You paid us $3,600. We're happy to engage with your coaches for a nominal fee that you've already established.
00:09:16.060 --> 00:09:25.350 JACK THOMAS : We're just now going to be the let's call the MSG. If I use a food ingredient of spicing up the ingredients going on already.
00:09:25.690 --> 00:09:26.410 Anshar Seraphim: So
00:09:26.520 --> 00:09:45.389 Anshar Seraphim: one of the things that I think confuses people about the happy spot when they 1st hear about it. Is they hear about this this notion of a chief happiness officer. And that's that's something that really exists a lot more in the European work culture. So can you tell our listeners a little bit more about that. What is a chief happiness officer? And what do they do.
00:09:46.080 --> 00:09:48.080 JACK THOMAS : So thank you for asking that question.
00:09:49.150 --> 00:09:58.530 JACK THOMAS : So on my journey in my professional career I was an in-house risk officer for a large corporation, and we were trained on how to change behavior.
00:09:58.700 --> 00:10:13.880 JACK THOMAS : As I've navigated in the world, we found chief happiness. Officers within Europe at some large corporations are by code, as if in America you need to have a Cfo. They need to have a Cho a chief happiness officer.
00:10:14.200 --> 00:10:20.779 JACK THOMAS : People get lost in that word of happiness, so happiness is like not oh, I'm all woke and happy. No
00:10:20.800 --> 00:10:40.890 JACK THOMAS : happiness is going, hey? My boss spoke to me nicely and said, you did a great job, and you emotionally feel good. That's a culture we're looking to strive for. They're doing it in Europe. What we have done at the happy spot is negotiated with large insurance companies to give a discount to the business owners.
00:10:40.890 --> 00:10:50.970 JACK THOMAS : If we're able to prove. Here is the protocol, the process for a chief happiness officer and insurance companies love that.
00:10:51.980 --> 00:11:13.380 Anshar Seraphim: Yeah, I know that one of the things that because this happened a meeting I had last month. Actually, I met someone who works in death and dying and advocating for for changing rights. You know, along the lines of, you know, like New Jersey, New York. And it it occurred to me then. That there really isn't support
00:11:13.540 --> 00:11:42.129 Anshar Seraphim: for a lot of normal human processes in the workplace. We we paint things over with things like Fmla or paid time off. But is that really how you support someone in a workplace family when they've lost a loved one? And it does start to beg some questions, because not moving through those different phases of life can cause some real issues. Are those the kinds of things that you bring corporate doulas in on. And what what does that look like for an organization when they go to put those things into place?
00:11:43.720 --> 00:11:46.965 JACK THOMAS : I'm pausing for a moment because it's a big question.
00:11:48.560 --> 00:11:50.160 JACK THOMAS : And so the answer is.
00:11:50.650 --> 00:11:59.879 JACK THOMAS : the corporate Doula has already been layered in as part of the fabric of the society. So the job is from the beginning to identify.
00:12:00.100 --> 00:12:06.780 JACK THOMAS : Hey? That new young intern has got a full job. That's the birth in the corporation.
00:12:07.550 --> 00:12:17.830 JACK THOMAS : hey? That senior executive that's 60 years old. Their their mother is just died right as a corporation. Do you send flowers?
00:12:18.950 --> 00:12:43.670 JACK THOMAS : Now? I have some friends of mine right? I'm a practicing Jew. I have some friends of mine that are Muslim. I have some friends of mine that are Buddhist or Catholic. We in the corporations don't always know what the right protocol is that corporate Doula helps to synthesize that ahead of time. So when the communication goes out. There's authenticity that people receive on the other side.
00:12:43.670 --> 00:12:58.709 Anshar Seraphim: That's fascinating. So we're going to break for a commercial here. Come up real soon. But when we have you back, Jack, one of the things I'd really love to mention and talk about is this program that you have for what are called happy ambassadors and family offices. So we'll talk about that when we return.
00:12:58.970 --> 00:12:59.879 JACK THOMAS : Thank you so much.
00:14:45.130 --> 00:15:02.830 Anshar Seraphim: Welcome back to the happy spot. I'm your host, Onsar Seraphim today. We're talking with Jack Thomas, the founder of the Happy Spot, and just before we went out to commercial break I started to talk a little bit with you about your work, with family offices and happy ambassadors, and I'd love to hear more about that. If you're willing to share.
00:15:03.370 --> 00:15:04.889 JACK THOMAS : Yes, thank you so much.
00:15:10.190 --> 00:15:12.900 JACK THOMAS : So the so the family office design
00:15:13.940 --> 00:15:17.050 JACK THOMAS : was copied off of Stevie Cohen. The New York mets.
00:15:20.190 --> 00:15:23.900 JACK THOMAS : and growing up in New York. My my measurement has been the New York Post.
00:15:24.580 --> 00:15:40.549 JACK THOMAS : And so for guys like me, it's really simple. We've been reading the sports forever. The sports turned into the funny comics. It turned into the business. It turned to Stevie Cohn. Our generation buys the New York mets and says, I have all the money in the world to see how we're going to make you better.
00:15:40.850 --> 00:15:44.379 JACK THOMAS : But he has a process in how he goes about doing it. He's not random.
00:15:44.520 --> 00:15:49.950 JACK THOMAS : and we mimic and learn from our elders within that communication.
00:15:50.910 --> 00:15:54.349 JACK THOMAS : That's what we're doing. At the happy spot. We follow 3 steps.
00:15:55.020 --> 00:16:01.160 JACK THOMAS : We take the human score. We put a value, we say, pay us $3,600, we say, hey.
00:16:02.120 --> 00:16:03.260 JACK THOMAS : step 2.
00:16:03.390 --> 00:16:04.830 JACK THOMAS : Your absenteeism.
00:16:05.090 --> 00:16:28.520 JACK THOMAS : It gives us a chance to start measuring the culture against your payroll of real numbers, and we set a benchmark. Let that, please, be the key word I leave here today. It's benchmarking. The human score gives us the tool to benchmark, and that's a fee at your company. And then the 3rd and the last part is, we look at the cultural aspects, how we lay it out no different than a sport
00:16:28.590 --> 00:16:55.919 JACK THOMAS : no different than what Steve Cohn has done with the New York mets, and that had lured away a major player that was going to go to the Yankees. I don't say the name, but if you're in New York, you know that, and if you're around the world, we all look at it. That chief happiness officer, that's the new role that gives us a chance to come in. Happy ambassadors. What they are. They may not have the money to come into the corporate environment. So we created a space.
00:16:55.930 --> 00:17:14.499 JACK THOMAS : So all young professionals for $198 a month they could come in, and we could share the benefits that they'll have. We'll have monthly meetings. They'll have business questions, and we'll teach some of the tactics and techniques on how to be the best professional within the neurodivergent
00:17:15.290 --> 00:17:16.670 JACK THOMAS : corporate environment.
00:17:17.180 --> 00:17:29.290 Anshar Seraphim: So speaking of meetings you had been talking with me before we we started the interview, and had mentioned that you've been setting up some local events for people to be able to connect. Can you tell us a little bit more about that?
00:17:29.680 --> 00:17:36.819 JACK THOMAS : Sure. So within the octopus movement we're a nonlinear. Think, Tank, and we we have a relationship with David Good.
00:17:36.920 --> 00:17:53.699 JACK THOMAS : And so David Good helped us with a meet up meeting. He's doing over 50 meetings in the world. We are the 1st international neurodivergent community meeting in Manhattan on 44th street. David. Good! We're always grateful to you, Dr. Perry, connecting us.
00:17:54.390 --> 00:18:18.999 JACK THOMAS : and what we've done is we have learned. I am neurodivergent. Sometimes people don't believe I am. But it's studying the human behavior. And so we have invited different people. We get together socially West side of Manhattan at the happy spot. We buy everybody a drink. We're sponsoring. Stand up, comedians. D is at the front owner of the New York. Stand up comedy. And just so everyone knows Jerry Seinfeld.
00:18:19.220 --> 00:18:22.300 JACK THOMAS : Larry, David, this is their startup
00:18:22.350 --> 00:18:44.060 JACK THOMAS : where I'm sitting. This is where these people came from. I just stumbled upon this through our navigations, and so we're inviting others to come out here. We meet every Tuesday. We're here tonight. We're also our next big event will be on the 23.rd We're going to be celebrating one of our members. Her name is Clementina Esposito.
00:18:44.060 --> 00:18:59.430 JACK THOMAS : and we'll also be celebrating Dr. Dona, who is our 1st International Chief Happiness Officer and a registered doctor in the United States. We're going to be bringing different cultures that will be meeting on the 23rd look for that. Invite
00:18:59.862 --> 00:19:03.370 JACK THOMAS : goldie spoke to you earlier today. You and your wife are in
00:19:04.180 --> 00:19:13.599 JACK THOMAS : riddle, Mr. Riddle. Right? So, Al Jabar, you're in Dr. Dona you're in, and the others I spoke to earlier, more invites to follow.
00:19:14.070 --> 00:19:16.220 Anshar Seraphim: And this event is taking place where.
00:19:16.730 --> 00:19:37.999 JACK THOMAS : So what we're doing is we're utilizing the Producers Club. We're in New York City on 44th Street. They have multiple venues. The part that I'm going to put it out there. We invited Dr. Perry Knopper, of the Octopus Movement, founding member. We invited. We are sponsoring for him to come into New York City depending on timing
00:19:38.100 --> 00:19:54.369 JACK THOMAS : to come to an all plant event. We're going to be practicing wellness. We're going to treat Dr. Perry to the New York City food to a beautiful hotel, to some breathing, to some yoga, and we're looking at June 3rd to the 6.th
00:19:54.370 --> 00:19:55.290 Anshar Seraphim: He's gonna love that.
00:19:56.230 --> 00:20:06.300 JACK THOMAS : Right, and and so, Onsar, we have spoken. We're looking at also having some movie reels, we at the happy spot. People tell me not to say this, but
00:20:06.630 --> 00:20:14.590 JACK THOMAS : I'm partners with you. I'm going to say it. We advise people to get high and have intimacy relationships with people with their
00:20:14.700 --> 00:20:26.219 JACK THOMAS : intimate ones, not just anyone. But that's where we see nonlinear thinkers. We create a different environment of happiness and talking what people normally don't say.
00:20:26.220 --> 00:20:51.840 Anshar Seraphim: Right. It's all about a community and relationships. And speaking of relationships. Let's talk about the the online ecosystem for a second. I know that the happy spot doesn't operate in a silo. It actually amplifies through platforms just like talkradio dot Nyc. So why don't you tell us a little bit more about that partnership. And I believe you had mentioned something about people being able to be on the podcast. So might you tell us more about that as well.
00:20:52.410 --> 00:20:53.430 JACK THOMAS : Thank you.
00:20:54.440 --> 00:21:23.110 JACK THOMAS : So when I started working on this process, and people said, I had to have a podcast and I wasn't really comfortable in doing it. I didn't understand it, so I went to my business partners, and they recommended talk to Sam lebowitz@talkradio.nyc. And Sam is a professional 14 years. This is his company. He and I built a nice rapport to the point of. I've been given the responsibility of international global sales on that service.
00:21:23.180 --> 00:21:46.209 JACK THOMAS : What's so great about Sam is? It's an entire engineering team. It's existed for 14 years. They have 3.6 million ongoing followers. And what's so great about it is, everyone thinks it's easy to do a podcast there's a whole marketing scheme that goes behind it and at the happy spot. We have created a service where we're going to help young professionals
00:21:46.210 --> 00:21:55.910 JACK THOMAS : produce their environment just to put a dollar figure to do a show like tonight. It cost me $2,500 between labor print
00:21:56.100 --> 00:22:04.095 JACK THOMAS : time. You know yourself right? Because you're such an instrumental point in helping create all of these things.
00:22:04.850 --> 00:22:20.190 JACK THOMAS : we're willing to help young professionals. We'll give them 3 spots. And they could be the interviewer. Our goal is to mentor, lead and have them join our programs so they could become corporate Doulas and be part of the better world worldwide.
00:22:21.450 --> 00:22:22.590 Anshar Seraphim: That's phenomenal.
00:22:22.810 --> 00:22:23.630 Anshar Seraphim: So
00:22:24.165 --> 00:22:31.424 Anshar Seraphim: that starts to beg a few more questions, too. Can you tell us a little bit more about your journey?
00:22:32.050 --> 00:22:40.080 Anshar Seraphim: with getting exposed to becoming a a chief happiness officer. And what did that journey teach you about wellness in the workplace.
00:22:43.910 --> 00:22:47.900 JACK THOMAS : Good question. I'm really pausing to digest it.
00:22:49.230 --> 00:23:05.349 JACK THOMAS : So I have 3 segments in my professional career in New York City. I was 3rd generation, largest automotive adhesive distributor in New York City, and many other things. So what I learned was the oral generation of sitting at a family table from my grandfather to my father, to myself.
00:23:06.440 --> 00:23:09.160 JACK THOMAS : Those are the things that are not written in the books.
00:23:09.450 --> 00:23:24.129 JACK THOMAS : and then you talk to the other business owners in New York City that I was servicing, and they were all 1st generation from somewhere else in the world. You can't even begin to understand what other people are thinking until you sit with them.
00:23:25.150 --> 00:23:28.849 JACK THOMAS : Second part of that career is tax lobbying in
00:23:29.240 --> 00:23:49.669 JACK THOMAS : New York City against the insurance industry, and 3, rd and if not final, was opening up my own financial practice for 14 years ago. So going through the steps. But all New York, New Jersey business owners. It's not as much of who I am. It's as much as the people who I know and what they taught me.
00:23:50.410 --> 00:23:51.660 JACK THOMAS : It's behavior.
00:23:52.510 --> 00:24:02.340 Anshar Seraphim: So why don't you tell us a little bit more about this journey of yours moving from the tool industry into human wellness? How did that happen?
00:24:04.170 --> 00:24:04.883 JACK THOMAS : You know.
00:24:05.560 --> 00:24:09.090 JACK THOMAS : The the quick answer is nervous breakdown.
00:24:10.790 --> 00:24:17.910 JACK THOMAS : So I was part of the generation 9, 11. When people go. Oh, where were you? On 9 11? I was in New York City making a delivery.
00:24:18.480 --> 00:24:36.669 JACK THOMAS : The question I asked myself was, Where was I? On day 2 and day 3 of 9, 11, and day 3. I was down fitting people with masks and respirators so they could breathe, and spending right at 400 masks, donating, going to Javits Center, going down to the pit
00:24:36.960 --> 00:24:39.529 JACK THOMAS : and then going what's my purpose?
00:24:40.020 --> 00:25:04.170 JACK THOMAS : And so that was an awakening for me, and my journey has been going very corporate training, very corporate structure and having financial successes in the systems, but not really finding happiness. So where I sit today is understanding how to use tools, and we give it away for free to all corporations. So if anybody goes to project 3, 98, incorporate.
00:25:04.170 --> 00:25:10.379 JACK THOMAS : we give away the system on how that person could be happy. I will promise you
00:25:10.380 --> 00:25:14.459 JACK THOMAS : that they usually, if they're serious, have to come back and hire us
00:25:15.220 --> 00:25:19.319 JACK THOMAS : because they're like, Okay, we're we're already doing that. But it's not working.
00:25:20.540 --> 00:25:25.590 JACK THOMAS : We're already doing it. It's not working. So what do we do?
00:25:26.530 --> 00:25:46.470 JACK THOMAS : And then we show them. We show them it's that oral, multiple generational handing down that goes on in New York City. And that's what makes us different than other mentoring and coaching organizations. We have generations of this going on since 1964.
00:25:47.230 --> 00:25:57.210 Anshar Seraphim: So that kind of brings up a question that I had, because I know on several occasions when we've spoken you've brought up something called the remedy. So why don't you tell us more about that?
00:25:57.870 --> 00:25:58.720 JACK THOMAS : Thank you.
00:25:59.570 --> 00:26:01.480 JACK THOMAS : So for me on a personal note.
00:26:01.968 --> 00:26:06.240 JACK THOMAS : Something. I rarely talk about it. But I'll I'll bring it up today
00:26:06.380 --> 00:26:22.059 JACK THOMAS : is I'm 59. I'm fortunate my mom is still alive. At 82. I was fortunate enough to meet my grandmother and great grandmother, and my great grandmother was from Romania, Hungary, and Austria, and
00:26:22.270 --> 00:26:23.630 JACK THOMAS : spoke no English.
00:26:26.360 --> 00:26:30.809 JACK THOMAS : but you know it was 1971, and I didn't understand a word she was saying.
00:26:32.650 --> 00:26:38.169 JACK THOMAS : but the the generational family right of my my mother.
00:26:38.400 --> 00:26:42.749 JACK THOMAS : My my grandmother was in insane asylum in 1952, and we were ashamed.
00:26:43.160 --> 00:26:44.639 JACK THOMAS : It was real shame.
00:26:44.680 --> 00:27:13.390 JACK THOMAS : So by me saying that today is what I'm hoping for others to know. You don't need to have your shame. We all carry something, and how'd I get there. It was. I was fortunate I grew up in a very avant garde family within New York City queens, specifically therapy breathing meditation. Now, at 59. I've built it into my life. And so we focus on everyday people living extraordinary lives.
00:27:13.490 --> 00:27:24.770 JACK THOMAS : Quite often people hear yoga, and they go woo, woo, woo! Woo! You're woke. Okay. Whatever call me another name, it doesn't matter how you classify it. To me. It matters. How do you feel?
00:27:25.210 --> 00:27:46.499 JACK THOMAS : And that's what we teach the Ceos already understand this? Their hard part is, how do you transfer that corporate leadership to the C-suite to your management, to your everyday people? So we've created the dynamic. We're going to give it everyday people for free. You're the C-suite. You get it, and in time we'll measure that to bring it together.
00:27:47.100 --> 00:27:55.360 Anshar Seraphim: Yeah, I know that one of the things that really surprised me when I started to study more about psychology and neurophysiology is that there is a
00:27:55.480 --> 00:27:58.070 Anshar Seraphim: giant need to
00:27:58.140 --> 00:28:21.919 Anshar Seraphim: add soft skills and soft behaviors to, to kind of holistically develop as an individual, that you have to incorporate things like breathing and body awareness. Even if you're a highly logical person who doesn't necessarily see the benefit of those systems. That's something that my own journey has definitely taught me, and has given me a lot more respect for things like like Yoga and the breathing techniques I was taught in martial arts. Speaking of.
00:28:21.920 --> 00:28:31.569 Anshar Seraphim: we're going to get back to that after the commercial break that'll give us an avenue to start talking about things like breathing techniques. And we're going to continue our conversation with Jack Thomas of the happy spot.
00:28:31.760 --> 00:28:33.499 JACK THOMAS : You're awesome. Thanks, Anshar.
00:30:06.060 --> 00:30:16.489 Anshar Seraphim: Hi, and welcome back to the happy spot. I'm your host, Onsar Seraphim today we are talking with Jack Thomas, founder of the Happy spot just before we went to break, we were
00:30:16.490 --> 00:30:38.039 Anshar Seraphim: talking about the amazing development of the human score, the power of human centricity in organizations and talking about the sociocultural Revolution, and why employee engagement is now more important than ever, and talked a little bit about Jack's life and background here in Nyc. So before we left off, Jack. One of the things that we did talk about
00:30:38.220 --> 00:31:02.789 Anshar Seraphim: was was martial arts, and I know that's something that you and I have in common. I've been studying martial arts now since I was like, Oh, gosh! Like 8 years old, and I used to toss out all of the meditative stuff all of the breathing exercises. I didn't see the benefit of it until I really got a lot older. And it's funny because those skills would have really helped me earlier on in life.
00:31:03.333 --> 00:31:10.160 Anshar Seraphim: I would like to hear a little bit more about your experience with martial arts. And and how did it change your perspective with things.
00:31:11.420 --> 00:31:13.590 Anshar Seraphim: Oh, your your mic is off. By the way.
00:31:16.970 --> 00:31:17.860 JACK THOMAS : Thank you.
00:31:19.390 --> 00:31:27.370 JACK THOMAS : So I like to talk generationally. So when you speak martial arts to me, I'm 59. Bruce Lee was the greatest thing.
00:31:27.370 --> 00:31:27.810 Anshar Seraphim: Oh, yeah.
00:31:27.810 --> 00:31:30.219 JACK THOMAS : Greg in 1974.
00:31:30.430 --> 00:31:35.150 JACK THOMAS : Now I remember when he took on Kareem Abdul-jabbar.
00:31:35.590 --> 00:31:40.629 JACK THOMAS : it was almost Biblical, where Davy David, taking on Goliath.
00:31:41.850 --> 00:31:45.859 Anshar Seraphim: And he was a student too. It was an opportunity for them to share screen together, which was great.
00:31:47.090 --> 00:31:49.170 JACK THOMAS : And then you had Chuck Norris.
00:31:49.760 --> 00:31:50.650 JACK THOMAS : So
00:31:50.910 --> 00:32:01.499 JACK THOMAS : now, if you look right and here we are, let's call it 50 years later, right hard to imagine 50 years later. Where's Bruce Lee? Where's Chuck Norris?
00:32:03.470 --> 00:32:17.060 Anshar Seraphim: Wow, yeah. I mean, Jeet kune do was founded by Bruce Lee. Obviously he left a legacy behind him, and then his son Brandon unfortunately died in a tragic accident on a film set, but I think he's left
00:32:17.290 --> 00:32:22.529 Anshar Seraphim: a whole culture. I think one of the things that I found most compelling about Bruce's story.
00:32:22.660 --> 00:32:28.629 Anshar Seraphim: and this is just for inspiration for me. But when he broke his back
00:32:28.780 --> 00:32:32.549 Anshar Seraphim: and had to be put into traction, it was basically stuck in a room
00:32:33.004 --> 00:32:48.110 Anshar Seraphim: for months he had to decide what to do with that time. I think we all had that shared moment during Covid. We're like, what do we do with that time? And do we sit here and feel sorry for ourselves? And instead, he decided to take that opportunity to put to pen and paper.
00:32:48.340 --> 00:32:54.480 Anshar Seraphim: Jeet kune do all of the things that he was trying to incorporate from different styles. And he he used.
00:32:54.690 --> 00:32:58.239 Anshar Seraphim: you know, another person to be able to bounce those ideas off of
00:32:58.270 --> 00:33:14.150 Anshar Seraphim: and started to basically build a system from the ground up. And I found that really inspiring. What do you want to do with this time? It was why I tried to focus on learning Spanish during Covid. So I think there's a lot of inspiration there and then Chuck Norris, that iconic scene between the 2 of them.
00:33:14.413 --> 00:33:39.429 Anshar Seraphim: I remember Bruce being interviewed about it. And Chuck being interviewed about it and chuck, Doris said. He responded to him because Bruce was trying to get his fame up at this point, and he says, Well, you know, are you? Are you just gonna have me fly over there and then fall down, and you're going to get me in one. Hit says, No, no, it'll be a seesaw battle go back and forth, and and Chuck got into it. So, hearing those stories amazing, so where was the inspiration for you?
00:33:40.350 --> 00:33:42.410 JACK THOMAS : So fast forward to today
00:33:42.990 --> 00:33:59.900 JACK THOMAS : was he was my idol, but I was beaten up and attacked on an anti-semitic case, being Jewish. When I was 12 years old, and I was attacked, and I will not name their names. But all my friends know I remember their names, because, being neurodivergent, you don't forget what you don't forget.
00:34:01.600 --> 00:34:10.590 JACK THOMAS : You don't forget what you don't forget. And I wound up doing martial arts and studying in Queens and studied under Toki Hill
00:34:11.013 --> 00:34:13.850 JACK THOMAS : to defend myself so I would never feel that vulnerable.
00:34:14.330 --> 00:34:22.720 JACK THOMAS : so I could take take you through the journey. But I'd like to go come to point in time. So point in time was that was beginning of martial arts
00:34:22.800 --> 00:34:46.560 JACK THOMAS : along the way. I got hurt sparring, and I found Yoga because I didn't want to go to the doctors. They wanted to operate on my back after I got hurt sparring my back wasn't broken like Bruce, but my neck was hurt, and Yoga became my change. And so today I have 3, 25 h of yoga breathing that I have trained for I don't teach.
00:34:49.400 --> 00:34:54.649 JACK THOMAS : I hope to share within our methodology of what we do at the happy spot
00:34:55.080 --> 00:35:09.489 JACK THOMAS : which we break it down into time and days, of how to breathe, breathe in and think out. And so that's a nomenclature we've created. Breathe in and think out when I'm sitting in yoga, it's breathe in and breathe out.
00:35:09.780 --> 00:35:24.800 JACK THOMAS : But instead of carrying that negative thought in your mind, breathe in, think out, and within 10 seconds I have a technique that we guarantee we could show anybody in a corporate environment, on how to calm down the energy.
00:35:25.540 --> 00:35:29.730 Anshar Seraphim: Well, I know that. You were interviewed like like 20 years ago.
00:35:30.281 --> 00:35:50.369 Anshar Seraphim: On video. And you were speaking then about a desire for there to be a tool to measure emotional engagement. Do you find this new Information age with all of these tools and AI and the development by Dr. Cliff, is this an exciting time for you, as far as your development as well.
00:35:51.380 --> 00:35:59.110 JACK THOMAS : So so it's it's a great question. The answer is, it's so exciting that I have to spend half of my day just to keep myself calm.
00:36:00.650 --> 00:36:07.179 JACK THOMAS : So the tool that Dr. Cliff created complements. The other tools that we are already working with
00:36:08.180 --> 00:36:32.410 JACK THOMAS : the human score gives people a chance to have an entry to have a benchmark to put a number to the table, and we have a nominal fee, the total all in fee for valuations with companies easily minimum of $10,000. So to come in at $3,600 to put a value is trying to give numbers to Ceos going, and what do I get in turn? We'll let you try it for yourself
00:36:32.560 --> 00:36:35.680 JACK THOMAS : and see how it works. Give us 12 companies.
00:36:36.230 --> 00:36:39.270 JACK THOMAS : So far, anybody. We've shown it to no one, says No.
00:36:39.840 --> 00:36:56.336 Anshar Seraphim: Yeah, it sounds like, you know, the the cost of not having human centricity in an organization. You lose that engagement. You get that absenteeism. You get people who check out at work. That's probably costing them way more money than it would be the metric to measure it and try to fix it so if they're already hemorrhaging money, they should be thanking you.
00:36:56.910 --> 00:37:06.850 Anshar Seraphim: So that kind of takes us to the the subject of economics. I know that you've spoken on the the topic of human economics before. What do you think of what's going on in the world right now?
00:37:11.860 --> 00:37:12.834 JACK THOMAS : I love it.
00:37:13.980 --> 00:37:20.070 JACK THOMAS : Everybody is so afraid I don't love that they're afraid. But there's chaos.
00:37:20.630 --> 00:37:34.509 JACK THOMAS : And so, being part of a nonlinear, think tank like the octopus movement, and having other professionals like yourself, like Dr. Perry. I don't want to make a mistake, but there's so many different names
00:37:34.790 --> 00:37:37.780 JACK THOMAS : that when we come into that nonlinear, think, Tank.
00:37:38.030 --> 00:37:46.019 JACK THOMAS : there's a book that was written many years ago called Co-opetition. It was written by 2 different economists in 1997.
00:37:46.430 --> 00:37:58.449 JACK THOMAS : And so I was raised as a kid, 1977, playing baseball. And you win, you compete, you compete, and there is no losing. If you lost. You just were taught how to lose
00:37:58.860 --> 00:38:09.289 JACK THOMAS : 1997, 20 years later, when the book is written of co-opetition, it's talking about technology that there can be truly a win-win situation.
00:38:09.440 --> 00:38:19.369 JACK THOMAS : Now, if we look at history and timing, and we're 20 years later, it takes time for those tools to come in place. And so the tool that we're using today of Zoom.
00:38:19.510 --> 00:38:32.099 JACK THOMAS : 6 years ago, with my professional license, I was not allowed to use it. And now today it's the only thing I use for my professional encounters the tool of Zoom. Now we
00:38:32.320 --> 00:38:52.270 JACK THOMAS : are utilizing our expertise at the happy spot of going. There are tools that are sitting at the table of money that has not been tapped into. We teach the corporate Doulas how to tap the money so that they can spend it for the wellness of all the employees. This is how to create a societal change.
00:38:53.030 --> 00:38:59.110 Anshar Seraphim: So I was looking at the Happy Spots website project 398 inc, and
00:38:59.440 --> 00:39:14.469 Anshar Seraphim: on that there's there's a list of different tools and included in that are some books. Now I know one of them that was mentioned that was really important was global class. And you you talked a few times on this topic of of entrepreneurs. Can you tell us more about that?
00:39:15.180 --> 00:39:22.470 JACK THOMAS : Sure, so the concept of an intrapreneur is an international entrepreneur.
00:39:24.460 --> 00:39:33.060 JACK THOMAS : So before Zoom, myself professionally, I was exporting to Haiti Puerto Rico.
00:39:33.830 --> 00:39:42.370 JACK THOMAS : Russia, in the nineties, automotive parts out of New York. We were buying things out of Brazil, out of Turkey.
00:39:42.800 --> 00:39:46.049 JACK THOMAS : That was just commerce or business.
00:39:46.410 --> 00:39:49.290 JACK THOMAS : But today, to exchange ideas.
00:39:50.010 --> 00:40:02.410 JACK THOMAS : You're now an intrapreneur. You're internationally doing it. And the global class created this word that I really bought onto. They've given us all of us the business model
00:40:03.140 --> 00:40:10.340 JACK THOMAS : on, we don't really want to leave where we're usually living. We're usually pretty happy being local focus, local
00:40:10.880 --> 00:40:16.109 JACK THOMAS : scale global using technology. So we could have a better life living local.
00:40:17.160 --> 00:40:25.760 JACK THOMAS : Excuse me, global class did a great job of putting that business book that I recommend for everybody to read for their own business. Whether you're working with us or not.
00:40:26.120 --> 00:40:32.560 JACK THOMAS : I don't get paid. Say that it's just, I believe in how I've been able to communicate with people around the world.
00:40:33.200 --> 00:40:57.029 Anshar Seraphim: So I that's amazing. I know that one of the things that you guys have to focus on at the at the happy spot is behavior right? Because once we get all of this information and you get this expert advice and opinion, you've got to move into the realm of human behavior to work on that. And one of the books on your list for the tools really made me smile is who moved my cheese? We gotta we gotta you know. Tell the audience about that.
00:40:57.570 --> 00:41:01.209 JACK THOMAS : Sure. So for me the key word is approach.
00:41:02.420 --> 00:41:15.919 JACK THOMAS : So the book itself that was given to me as a gift from a friend of mine, who is now a real estate developer out of New Jersey, doing properties up in Buffalo 200 rental units in Pittsburgh.
00:41:17.210 --> 00:41:20.250 JACK THOMAS : Each time in business he changed his approach.
00:41:22.310 --> 00:41:31.100 JACK THOMAS : So it's the approach model that when when someone comes to the happy spot and they come and say, Okay, you're a corporate, Doula, we have sales techniques on
00:41:31.220 --> 00:41:45.259 JACK THOMAS : identifying the behavior and how someone is looking across from us and how we are going to respond. The beauty is, I'm sitting right here, Stevie Cohn. Just so. You know you're a targeted person of a family office we're looking at.
00:41:45.430 --> 00:41:55.090 JACK THOMAS : So Stevie Cohn, the owner of the mets, my modeling is built off, of how he goes. How do we teach our own family, and how we want to behave?
00:41:56.900 --> 00:42:07.350 JACK THOMAS : We have the ability at the happy spot we could plug in on a tool that will analyze how we could identify and best serve that person we're pursuing.
00:42:08.100 --> 00:42:24.520 Anshar Seraphim: Well, Steve is Systems Builder, too, you know. I think, looking at most of the stuff that he has online, it's it becomes very obvious that he has an analytical way of looking at data and information. So I would think that a psychometric tool that could save so much money would be a of high interest.
00:42:24.530 --> 00:42:40.370 Anshar Seraphim: So we're gonna have to break off to a commercial here soon. I do want to talk for a moment about current events. And obviously, that's gonna overflow past our commercial time. So we only have about 45 seconds. But how do you weigh in on everything that's going on right now?
00:42:40.760 --> 00:42:47.450 JACK THOMAS : So the easiest way to do that is, let's look at what's going on with President Trump and China.
00:42:47.660 --> 00:42:51.560 JACK THOMAS : and how the tariffs have been delayed 90 days.
00:42:52.520 --> 00:42:58.089 JACK THOMAS : I'll happily give you the concept of in New York. President Trump is originally from queens.
00:42:58.320 --> 00:43:22.649 JACK THOMAS : and how people in the real estate market think and how to behave. And I remember when China started importing their largest Chinese communities in Flushing queens in the world outside of in China, so these are the cultures that we grow up and live in and happy to give some insight. And hopefully, some of our other entrepreneurs will want to get engaged and learn more of the other local events going on in New York City.
00:43:22.650 --> 00:43:25.509 Anshar Seraphim: That's awesome. I can't wait to hear more after our commercial break.
00:45:11.610 --> 00:45:20.249 Anshar Seraphim: Hi! And welcome back to the happy spot. This is your host, onshar seraphim today our guest is Jack Thomas, the founder of the happy spot. Welcome back, Jack.
00:45:21.410 --> 00:45:49.780 Anshar Seraphim: So I did have some more questions for you. We were just recently talking about current events. I know that things like like tariff changes and all that are drastically affecting business. I know that AI is also changing the future the way that we do business. One of the things that I've heard you speak on before is is talking about Futurism and how things are gonna work with AI. Why don't you tell us a little bit more about what your experience in the business world has taught you about that.
00:45:53.990 --> 00:46:05.819 JACK THOMAS : So when I look back, I think in my head through the quick history. And so I'm gonna touch upon a topic that most people in my business environment don't look at, but I'm gonna start where I am and then get into the meat of it.
00:46:06.780 --> 00:46:12.460 JACK THOMAS : So the concept of Futurism transhumanism is a Greg Braden concept.
00:46:12.700 --> 00:46:19.880 JACK THOMAS : So Greg Braden is a brilliant scientist. He's 70 years old. He's been talking about, hey?
00:46:20.120 --> 00:46:30.430 JACK THOMAS : What happens when AI takes over our system. And he asked Ray Kurzel, so why, that's important. Ray Kurzel is an economist that is originally from queens
00:46:31.090 --> 00:46:33.219 JACK THOMAS : had invented the synthesizer.
00:46:35.430 --> 00:46:39.140 JACK THOMAS : Why is that relevant music and sound.
00:46:39.580 --> 00:46:41.479 JACK THOMAS : So for healing.
00:46:41.510 --> 00:46:58.150 JACK THOMAS : If you notice the sound that is played in the background when we do the opening and the closing of the show those are mega beats. Those sounds are gently laid in there. And so that's what we do is we teach corporations how you can layer little pieces in there.
00:46:58.150 --> 00:47:11.770 JACK THOMAS : So when a Greg Braden goes, the whole world is changing. Are you a human or a transhuman? And let's ask Ray Carzel and Ray Carzel, he called AI 60 years ago. He goes, he goes, hey, I'm an economist. You're the scientist, you tell me.
00:47:13.090 --> 00:47:22.389 JACK THOMAS : And here's the argument. Go to Europe, they say, Hey, we have a chief happiness officer, and you come to America and we say, Hey, we're nonlinear thinkers, hey?
00:47:22.500 --> 00:47:42.019 JACK THOMAS : And at the happy spot we go. We got it, we got it. So we're nonlinear thinkers. We're part of different. Think tanks around the world. We sit around, we comfortably talk about getting high. We made it a safe space for other professionals that can come in here providing benefits and say, Okay, how do we solve the problem?
00:47:43.150 --> 00:47:46.339 Anshar Seraphim: So that does provoke a question for me.
00:47:47.640 --> 00:47:51.009 Anshar Seraphim: In your experience. What's the most common lie
00:47:51.130 --> 00:47:56.120 Anshar Seraphim: that corporate cultures tell themselves? And what do they lose by continuing to believe it?
00:48:00.770 --> 00:48:04.690 JACK THOMAS : So as we made reference of absenteeism before, so.
00:48:04.930 --> 00:48:07.599 JACK THOMAS : instead of telling them what their lie is.
00:48:08.140 --> 00:48:10.629 JACK THOMAS : their emotional lie, I don't know
00:48:10.870 --> 00:48:12.720 JACK THOMAS : but their number is their number.
00:48:14.180 --> 00:48:19.120 JACK THOMAS : So if they're coming to me going, hey? We have a problem. You figure my number out.
00:48:19.600 --> 00:48:26.260 JACK THOMAS : We already know at the happy spot. It's an emotional problem, and the numbers aren't going to tell us. But we talk through numbers.
00:48:28.080 --> 00:48:33.630 JACK THOMAS : So in that illogical concept, here's what it looks like, CEO,
00:48:33.740 --> 00:48:56.079 JACK THOMAS : hey? We heard about your work? No problem. We have a conversation. We find out their psychometric points of what's important to their culture, their business. We take their existing payroll, we take their existing loss, ratio within their business. We then have hard numbers, saying, Here's your benchmark matched up with the human score.
00:48:56.880 --> 00:49:02.689 JACK THOMAS : The human score kicks off a report, and it tells Hr. Areas that they can improve upon.
00:49:02.950 --> 00:49:15.089 JACK THOMAS : We utilize the absenteeism report, which is a hard number. There's no woo woo in there. And we say over the next 90 days, we're going to work with your existing program.
00:49:15.210 --> 00:49:33.130 JACK THOMAS : We're going to suggest, bring in something else, because it hasn't worked of whatever you're doing. And then we start measuring within 90 days. It's the measurement of that hard number from beginning to end. And that's the risk metric portfolio that we use.
00:49:33.680 --> 00:49:57.070 Anshar Seraphim: Right. And and there's a real cost to, you know, negative behavioral cycles and organizations and and just like people, businesses can have belief systems, and they can put their, you know, move their chips onto the wrong belief system. I I remember I was interviewing the former marketing director of Coca-cola at 1 point, and he was talking about the the failed venture of New Coke.
00:49:57.410 --> 00:49:58.250 Anshar Seraphim: and
00:49:58.400 --> 00:50:13.870 Anshar Seraphim: it was that they had gotten pulled down out of out of their wheelhouse, they started to focus on making a product that tastes better instead of actually thinking about what had given Coke its legacy. And it's it's 1 of those, you know. If you try to drag a pig down
00:50:14.160 --> 00:50:26.509 Anshar Seraphim: into the mud to wrestle with it, you're just gonna get dirty, and the pig will enjoy it, you know. That's what Pepsi did to Coke. You know they waste millions of dollars on that. So that means that that there is an understanding of value.
00:50:26.840 --> 00:50:45.030 Anshar Seraphim: That isn't just about quality that you know, we do have an organic society and organic corporations need to be able to move. Organizations need to be able to move around. That has your understanding of value changed from moving from this huge history of decades, of being in financial industries and then moving into mental wellness.
00:50:45.500 --> 00:50:46.260 JACK THOMAS : Yes.
00:50:46.770 --> 00:51:00.130 JACK THOMAS : so let's let's talk about what happened to President Trump. I'm not a political person, so I'm I'm neither here nor for. But President Trump was asked to insure and rate some of his assets at a higher level.
00:51:00.350 --> 00:51:07.890 JACK THOMAS : I have worked in the insurance world. That's a common thing that does happen. There is a moral clause that goes in there.
00:51:08.200 --> 00:51:13.590 JACK THOMAS : But ultimately there's a value that's established by some tool.
00:51:14.340 --> 00:51:33.250 JACK THOMAS : the part what we're looking at. There's not been a tool to value the employees relationship within the company. For instance, when companies are bored and sold, and I'm gonna shift a little bit of the topic into merger and acquisitions. So the merger and acquisition industry in New York is a major industry.
00:51:33.320 --> 00:51:52.899 JACK THOMAS : It plays into capital, it plays into money, it plays into ego it plays into as a bigger set of Hey, I'm the Wolf of Wall Street, right? So the Bernie Madoff right I grew up with those people. They come from 2 towns over where I so it's normal in there. But no one has done anything on. Are they happy?
00:51:52.980 --> 00:52:02.019 JACK THOMAS : The human score gives us a number. It gives us an outline, it gives us a plan, and we at the happy spot, have been doing this for generations.
00:52:02.220 --> 00:52:07.340 JACK THOMAS : We understand that, and we've already done. We've already implemented these things.
00:52:07.710 --> 00:52:23.620 Anshar Seraphim: So as a person except myself, I didn't get my autism diagnosis until I was like 19, you know, an average age of diagnosis now is 4 years old. So just I try to think about how different my life would have been. You didn't get your diagnosis until much later in life, do you?
00:52:24.520 --> 00:52:37.390 Anshar Seraphim: Do? You have a different perspective on neurodiverse thinking and neurodiverse identity? Looking backward at your life when you reprocessed it after after that revelation? What did that teach you.
00:52:39.090 --> 00:52:45.490 JACK THOMAS : Wow! Wow! What a great question! What did it teach me? So the the answer is, it taught me so much.
00:52:46.080 --> 00:52:56.090 JACK THOMAS : and in addition, the way I live my life today, one of the techniques that we share with people that have Adhd or neurodiverse, the technique is called and one.
00:52:57.130 --> 00:53:18.960 JACK THOMAS : So if I'm in sales, I'll train someone to ask, and one more question. But don't become annoying and tell one more story, but don't become annoying. So for my own self, and that's the inside work, and I hope that makes you smile as I say. That word is for myself, it's I only ask myself, and one time, what did I learn? Because that's
00:53:19.130 --> 00:53:26.550 JACK THOMAS : part that society doesn't tell you. If I spend so much time asking that question, then how can I ever have time to move ahead.
00:53:27.400 --> 00:53:53.760 JACK THOMAS : So the quick answer to your question is, I count my blessings. When I was working with a business coach out of Spain. Her name is Yvonne Dom, and she shared with me that maybe she, I should be talking to this group of neurodivergent, and it changed my life. And what I recognize is working with other professionals that think what people say out of the box, nonlinear thinking, polymath.
00:53:54.000 --> 00:54:11.020 JACK THOMAS : We all show up in the room, knowing we're already in a multiple thinking process. So we give each other permission in a cultural way that may not be the norm in other business settings that I have sat in. It's been liberating in the business world on a personal level.
00:54:11.180 --> 00:54:16.560 JACK THOMAS : I will say I was on the phone today. I had a call quickbooks. I'm changing my bookkeeper.
00:54:17.120 --> 00:54:28.329 JACK THOMAS : And the 1st thing I say to people when I hop on a phone now is I am neurodivergent. I'm a nonlinear thinker, can you please speak slower, so I can hear you.
00:54:29.780 --> 00:54:45.380 Anshar Seraphim: Yeah, I I have issues with people talking at the same time. So I have to. I have to have a few of those human moments myself. We're almost out of time today. Only have a couple of minutes left, and that's just sad, because we have so much to talk about. But here's a question I do want. The answer to.
00:54:45.540 --> 00:54:51.469 Anshar Seraphim: What do you think is the smallest observable action
00:54:51.930 --> 00:54:56.999 Anshar Seraphim: in a company at a company that tells you everything you need to know about its culture.
00:55:08.010 --> 00:55:09.479 Anshar Seraphim: I think, for me.
00:55:09.750 --> 00:55:17.939 Anshar Seraphim: And this is just from my experience, because I I have kind of a different journey through. You know, sales and industries is the way that people answer the phone.
00:55:18.270 --> 00:55:47.919 Anshar Seraphim: I've noticed that you can hear a person's day and their voice. And if they're reading a script that they're supposed to say every time they pick up that phone, the you can tell how tired the social performance has gotten over the course of the day. I think if I had to pick one thing that really told me what was going on, it would be that. But I'm also a behaviorist. So I was just curious about you. Would it be a a print out of of a particular report? Or what's what's the thing that you would want to look at.
00:55:49.180 --> 00:55:51.717 JACK THOMAS : So so the quick answer is,
00:55:54.340 --> 00:55:57.420 JACK THOMAS : There is no one thing for a company, but there's always one thing.
00:55:57.810 --> 00:56:15.460 JACK THOMAS : So what we do at the happy spot is I consistently look at 4 documents from the beginning. I'm going to look at a Linkedin page. I'm going to look at the personal bio of the person. I'm going to look at their tax returns, and then I'm going to look at their loss ratios in their business.
00:56:15.590 --> 00:56:17.620 JACK THOMAS : When I look at those 4 things.
00:56:19.180 --> 00:56:29.589 JACK THOMAS : I'm going to have a pretty comfortable understanding of how they're thinking personally and professionally, and how I can serve them. I think the most important part I really want to leave the group is
00:56:31.810 --> 00:56:41.940 JACK THOMAS : There is a no judgment zone in the world we live in today in, in the business that we're in. There are emotional decisions that people make. There's generational decisions.
00:56:42.080 --> 00:56:51.029 JACK THOMAS : Because I've been in New York City working on the trades end and the financial professional end. There's nothing that we've not experienced.
00:56:51.310 --> 00:57:06.419 JACK THOMAS : And so, with the shifting of the times around the world, we are poised to be the people that help the others, that transition onto the other side of our new business environment with happiness and being profitable.
00:57:06.420 --> 00:57:17.520 Anshar Seraphim: So powerful. All right. Well, thank you so much for taking the time to talk to us here on the happy spot. Podcast thank you for founding the happy spot, and it's been an amazing conversation, Jack.
00:57:18.050 --> 00:57:20.479 JACK THOMAS : I'm sure. Thank you for your time. I appreciate you.
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