A more in-depth understanding of three essential pillars of success—Awareness, Action, and Accountability—this episode explores the foundational elements of personal and professional success.
This week’s ""Serving Up Success with a Splash"" podcast ""Appletini AAA"" is a lively and insightful episode featuring Bruce Cramer the Corporate Cockroach, Angie Snowball the Renaissance Woman, and Dr. Nawtej Dosanjh the Strategy Doctor. Centered around three essential pillars of success—Awareness, Action, and Accountability—this episode explores the foundational elements of personal and professional success. Blending real talk with real practices (and a real “Appletini” cocktail), the hosts offer proven strategies, thoughtful discussion, and a splash of fun to help listeners reflect, act, and stay committed to their goals.
Cocktail of the Week – The Appletini!
Ingredients:
• 2 oz (60 ml) vodka
• 1 oz (30 ml) sour apple liqueur (e.g., DeKuyper Sour Apple Pucker)
• ½ oz (15 ml) lemon juice (optional, for balance)
• ½ oz (15 ml) simple syrup (optional, for sweetness)
• Apple slice or cherry (for garnish)
Instructions:
1. Fill a cocktail shaker with ice.
2. Add vodka, sour apple liqueur, lemon juice, and simple syrup.
3. Shake well for about 15 seconds.
4. Strain into a chilled martini glass.
5. Garnish with an apple slice or cherry.
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In the first episode of Serving Up Success with a Splash, the hosts—Bruce Cramer, Angie Snowball, and Dr. Nawtej Dosanjh—blend business insight with lively conversation and cocktails, kicking things off with an Appletini and a focus on the three pillars of success: awareness, action, and accountability. Angie introduces herself as “The Renaissance Woman,” highlighting her diverse career in acting, corporate leadership, and now storytelling and communication strategy, particularly on LinkedIn. Dr. Dosanjh brings an academic edge, sharing his mission to make advanced education in AI and blockchain more accessible through Videre University, while also revealing his creative side as a debut novelist.
In this next segment of Serving Up Success with a Splash, Bruce Cramer shares his 45+ years of leadership experience, reflecting on his rise from warehouse worker to strategic innovator at Granger—emphasizing the power of aligning passion, skill, and societal need. He highlights his current role as a business coach with Focal Point, where he guides leaders to success through the foundational pillars of awareness, action, and accountability—lessons that deeply shaped the show’s core values. Angie Snowball then dives into the concept of awareness, stressing the importance of knowing your personal and professional story before taking action, and warning against wasting time and money on directionless strategies—a common pitfall even for experienced professionals.
In this third segment of Serving Up Success with a Splash, Dr. Nawtej Dosanjh explores the pillar of action, drawing on the work of psychologist Anders Ericsson to highlight the power of small, consistent effort—just one minute of meaningful practice a day, followed by celebration, can compound into excellence over time. Both Angie and Bruce reinforce this with personal stories: Angie credits her forward momentum to working with a coach who helped her move from good intentions to real results, while Bruce reflects on how structured, repetitive daily actions at Grainger built deep operational mastery. The conversation then shifts to accountability, where Bruce emphasizes making goals public, tracking progress, scheduling self-reflection, and enlisting one or two trusted people to hold you to your commitments—all while recognizing that celebrating progress and adjusting as needed are vital to sustaining long-term success.
In the closing segment of Serving Up Success with a Splash, the hosts recap the episode’s key takeaways: success stems from aligning awareness of where you are and where you want to go, taking action through consistent practice, and maintaining accountability through feedback and public commitments. They share a heartfelt behind-the-scenes look at how their diverse backgrounds and mutual values brought them together, highlighting trust, humor, and a shared desire to make a difference. The team teases upcoming episodes—including one tackling AI and another on storytelling—and invites listener feedback and topic suggestions, while also introducing a new coaching program for organizational leaders seeking performance growth and community support.
00:00:36.750 --> 00:00:41.990 Bruce Cramer: All right. Welcome to serving up success with a splash
00:00:43.540 --> 00:01:13.339 Bruce Cramer: absolutely thrilled to have all of you here. I'm Bruce Kramer Aka, the corporate cockroach, and I am joined by my incredible hosts. We have the Renaissance woman, Angie Snowball and the strategy doctor. And so in today's episode, and we're going to get there quick. I'm the only thing standing between you and our 1st drink. We're featuring our drink, the Appletini.
00:01:13.340 --> 00:01:36.510 Bruce Cramer: and we're going to be focused on 3 essential pillars of success, 1st awareness, then action, then accountability. And we all know stress is no accident. And so it is built on the foundation of awareness. And I'm going to just do this very brief, and then we'll do a deeper dive. But right now, when I talk about awareness.
00:01:36.630 --> 00:01:46.509 Bruce Cramer: it's understanding where you currently are at. And where do you want to go? And that could be at an individual basis or for the overall business?
00:01:46.510 --> 00:02:07.270 Bruce Cramer: But it's really important that you define the gap in your life between where you are and where you want to go. Once that gaps defined, then you could start thinking in terms of well, what are some potential actions I could take, and that does involve some self reflection. That's absolutely critical.
00:02:07.270 --> 00:02:30.999 Bruce Cramer: But it's also important to reach out to colleagues, team members, family members to help you kind of spitball or brainstorm if you will. What those potential actions might be that you need to take to close the gap. The final piece accountability. It's all about following through on those actions. Do what you say you're going to do.
00:02:31.010 --> 00:02:49.629 Bruce Cramer: or somebody's going to kick you in the ass. But that's what we talk about when we talk about accountability, and we're going to do that in a much deeper dive around those 3 essential pillars in a minute. Now, really quick, I'm going to do a disclaimer. This is our 1st very 1st episode.
00:02:49.630 --> 00:03:05.849 Bruce Cramer: and so this is a live and unscripted conversation amongst real people dealing with real issues. So at times we might come across a little bold or unconventional, especially me.
00:03:05.850 --> 00:03:21.530 Bruce Cramer: But our intent is to. Yeah, Angie, Angie, I can vouch for that. But it's all about fostering an open and engaging and thought provoking environment. And in, you know today, a lot of times.
00:03:21.530 --> 00:03:40.050 Bruce Cramer: You know, we tend to talk at each other or hell. We scream at each other in some cases, and what's important is that we have a healthy debate, one that encourages the idea that we can agree to disagree, and that we seek to understand before trying to be understood.
00:03:40.110 --> 00:03:49.769 Bruce Cramer: The other thing. We hope you take some fresh ideas away from this show and some little golden nuggets that will help you fuel your success.
00:03:50.660 --> 00:04:02.379 Bruce Cramer: woo. So that's our intro very 1st episode bear with us. But I got to tell you no great conversation begins without a great drink in hand.
00:04:02.560 --> 00:04:03.620 Bruce Cramer: Angie.
00:04:05.020 --> 00:04:26.689 Angie Snowball: I know this is my favorite part. Okay, so today, we're going to do apple teenies right? And we're going to start with some vodka. My choice is Tito's. Yes, it has a handle. Go big or go home in my house right? So we're going to do that, and I'm not pouring it, because otherwise it'd be all over my dog and everywhere else. But we're going to do 2 ounces of vodka, and then we are going to take
00:04:26.970 --> 00:04:56.150 Angie Snowball: one ounce of the pucker, so I have the sour apple pucker in there, and then I'm going to take half of lemon juice, half of simple syrup. Those 2 are optional if you want, but if you're making it a mocktail, definitely do that, and then add a shot of apple juice. If you want to do a mocktail. So that's what we got. Definitely get a cool glass, because that's that's the cool part of it, right? Otherwise you just don't feel cold, so shake it up.
00:04:58.200 --> 00:05:13.726 Angie Snowball: and we had it stuck all right. Well, I'm gonna work on getting this out, but definitely the more you drink the better we sound the more fun we are. So please have one, maybe 2, maybe 3. While I undo this I'll send it back to Bruce.
00:05:14.050 --> 00:05:30.770 Bruce Cramer: All right. So you know, because this is our 1st episode. You may or may not have had time to take a look at our bios. Not that we want to bore you so for introductory purposes, we're going to just spin through each of us briefly.
00:05:31.020 --> 00:05:43.680 Bruce Cramer: kind of talking a little bit about who we are. So with that I know Angie's dying to get to her drink. But I'm going to start with you, Angie. The Renaissance woman just a brief overview as to who you are.
00:05:43.680 --> 00:06:03.210 Angie Snowball: I can talk and drink at the same time. It's 1 of my talents. I'm pretty good at it. So yeah, I guess I think we probably start with why, the Renaissance woman, mostly because these 2 had cool names, and I have Fomo really bad, so like Oh, I need a nickname, and I was going to go with Linkedin Lady, because that's what people call me, anyway.
00:06:03.280 --> 00:06:28.200 Angie Snowball: But then I was thinking, how did I? How do I really get here, you know, and it's changed. I've had a lot of change. I've done a lot of different things, and I'm always reinventing myself. So I started out as an actress, and then I was like, Oh, I don't want to be broke the rest of my life. Why don't I get a job? So I worked for Procter and Gamble, and they taught me about. You know, project management. I lived in Germany. I lived in Belgium, went over to automotive
00:06:28.200 --> 00:06:52.139 Angie Snowball: at 35, I decided. I don't want to do any of this. Started a language company teaching business execs English as a second language. And now I'm doing this, I'm expanding it into like cultural communications, storytelling, and at the heart of everything I did was storytelling. So eventually I became aware of what I wanted to do. And now I am the owner of the snowball effect.
00:06:52.140 --> 00:07:06.800 Angie Snowball: and storytelling is still a huge part of what I do. So we write books. We help with content. I teach people how to create their own content. And since Linkedin is the ultimate b 2 b. Storytelling platform, I am still the Linkedin lady. So
00:07:06.800 --> 00:07:32.880 Angie Snowball: if you have any questions about Linkedin, I'll be your person. But all in all communication, coaching, storytelling, and just constantly reinventing yourself, because that's what Renaissance people do. They reinvent themselves through creativity, and the only thing in the world that's constant is change. I change people change, circumstances, changes. We all got to learn how to do it. So you guys should all be Renaissance men and women. And now let's get over to Natej. Dr. Natej cheers.
00:07:33.490 --> 00:07:37.550 nawtej dosanjh: Is it me next great drink? By the way, Angie, but I'm on the red wine tonight.
00:07:37.550 --> 00:07:37.910 Angie Snowball: And.
00:07:37.910 --> 00:07:41.145 nawtej dosanjh: If that's okay, but next time I'll I'll take your cocktail.
00:07:41.440 --> 00:07:44.390 Angie Snowball: It's your cocktail next time.
00:07:44.980 --> 00:08:06.869 nawtej dosanjh: Well, if I can get it, if I can get in. I know you like to make the drink, so if I can get in. I'll make the cocktail. Yeah, sure that'll be. Give me a chance. So how do I? How do I follow the Renaissance woman? You know it's relatively boring when you follow the Renaissance woman, and quite rightly so. So. I am an academic.
00:08:06.900 --> 00:08:24.099 nawtej dosanjh: an academic. So people call me an academic strategist. I've been a Professor a Dean. I've been a provost. I mainly worked in the past at private universities and business schools that were in early stage, or
00:08:24.100 --> 00:08:39.509 nawtej dosanjh: even set up stage and taking them to maturity, taking them to being a fixture on the map. More recently, I've taken that experience. I've co-founded a university
00:08:39.820 --> 00:09:06.710 nawtej dosanjh: in Florida. It's called university. It specializes in master's programs in healthcare technology, artificial intelligence blockchain and it's been going about a year and a half. And the mission is this is the the best part of it. Really, the mission is that once we establish in the Us. As a as a sort of
00:09:06.710 --> 00:09:17.810 nawtej dosanjh: universities, specializing in this particular sector that we want to offer degrees master's degrees, high quality, Us. Master's degrees for kids in the Us. And around the world
00:09:17.880 --> 00:09:21.130 nawtej dosanjh: who can at at prices they can afford.
00:09:21.430 --> 00:09:35.350 nawtej dosanjh: using AR and virtual reality in combination, at prices they can afford. And that's the really big mission of Videre University, and Vodare is Latin and Sanskrit. Andrew, you're just about to come in and say something.
00:09:35.350 --> 00:09:48.279 Angie Snowball: I was just gonna say, you're like boring. I mean, it's real boring, you know, just to own a university and change the world with AI master's degrees. People can afford you. He's just just kind of boring.
00:09:48.521 --> 00:09:51.659 nawtej dosanjh: I'm the British guy amongst us. So you know I always have to.
00:09:52.160 --> 00:09:55.979 nawtej dosanjh: We always have to start every conversation with oh, this is, gonna be a little bit boring. So
00:09:56.740 --> 00:10:26.320 nawtej dosanjh: and that's the mission. I'm really, I'm really excited about that sort of long term mission. I have also, very recently this year. I was not going to mention this, but Angie and Bruce said, No, no, you have to mention it, or will embarrass you in some way. I wrote a novel this year. It was. It's been out 2, 3 months. Both Angie and Bruce have read it. It's called a climate of chaos, this parched earth.
00:10:26.646 --> 00:10:32.530 nawtej dosanjh: And I've got to say I'm not saying it's a literary masterpiece, but I really I like it.
00:10:32.950 --> 00:10:34.060 nawtej dosanjh: It's the.
00:10:34.060 --> 00:10:59.579 Angie Snowball: As someone who trash, talks lots of books and reads like crazy. It was a very good read. I was surprised when he told me because I was like, Oh, man, it was a little bit before I knew you. And like this AI guy wrote a book like, Oh, I'm probably gonna suck it did not. I was surprised. I was like reading. And I'm like, Oh, my God, this is really good. And then I got into like, this is really good. I'm gonna finish this right now. So definitely, get out on Amazon and get his book.
00:10:59.890 --> 00:11:00.550 Bruce Cramer: Well.
00:11:00.550 --> 00:11:23.250 Bruce Cramer: and it deals, you know, no spoiler alerts, but it is set in modern times. These are some issues that certainly could be facing the world. And so it was. It was fascinating. It was a very, and I have to admit you know the other thing about Natas. We had a chance to hang out face to face in Miami. That Guy knows his wine.
00:11:23.450 --> 00:11:36.769 Bruce Cramer: If you ever I mean my God, there will be episodes featuring some of his favorite wines. But yeah, he's he's not only all of those things, but he's quite a wine connoisseur.
00:11:37.800 --> 00:11:54.429 nawtej dosanjh: So, guys, thank you. And Angie, I didn't know that you were surprised. That's that's great. You were surprised that my book that you enjoyed it. But, guys, thank you for these these great comments. The way I want to finish is that I'm a really proud member of serving up success
00:11:54.520 --> 00:12:15.139 nawtej dosanjh: with a splash. These 2 guys are so much fun. I had a wild time in Florida with Bruce and his lovely wife, and we we had a great meal. We had great wine. And similarly Angie and I just have fun every time we are on zoom and with that it's over to Bruce.
00:12:15.420 --> 00:12:32.400 Bruce Cramer: Yeah, and Jesse's gonna take us. But I want to do a big shout out to our producer and engineer. She will be making an appearance or 2 on our show. It's Jesse Servina, and she's about to take us to break. So, Jesse, you could take it away.
00:12:37.390 --> 00:12:38.450 Angie Snowball: Sarah Vin.
00:14:20.750 --> 00:14:21.390 Bruce Cramer: Back.
00:14:22.369 --> 00:14:27.909 Bruce Cramer: That was a little bit of a shout out to the University that the doctor
00:14:28.010 --> 00:14:52.670 Bruce Cramer: co-owns! And so we're still working through some of the mechanics. But all right, a little bit about myself. You know. It's been over 45 years that I've spent in leadership development, corporate growth, operational excellence. I have to give a shout out. I was with one of the best companies in this country.
00:14:52.670 --> 00:15:12.659 Bruce Cramer: Ww. Granger, Incorporated, now known simply as Granger, the ones who gets it done. But I got to tell you this was an organization, and here's 1 of those golden nuggets that as I was growing up. I literally started. When I turned 18. I had to be 18 to work there, cleaning toilets.
00:15:13.140 --> 00:15:42.970 Bruce Cramer: loading shelves, and unloading trucks, but one of the things they taught me early on, and they really nurture. To this day they are voted the best place to work in America, and also the most ethical company in America, and so I can't say enough. But I know I bleed Granger Red. But anyways, the thing I want to call out is, they taught me the important things that when your passion and your skill
00:15:43.220 --> 00:15:54.960 Bruce Cramer: aligns with a real need, whether that be at an organizational level or in society, when those 3 things align for you. You can't help
00:15:54.960 --> 00:16:19.809 Bruce Cramer: but be wildly successful. So they always made sure we understood, and they would understand what your passion, so everybody get real clear on to that. What are the things that separate you from others in terms of your skills? And maybe there's some things you need to hone. But when those 2 things align with a need and you jump in, you cannot not be successful. They taught me that, and as a result
00:16:19.810 --> 00:16:25.460 Bruce Cramer: I ended up, leading some rather large strategic initiatives that not only appraised
00:16:25.460 --> 00:16:44.029 Bruce Cramer: optimized operations, but fueled, profitable growth. And quite frankly, some innovative digital solutions. You know, we introduced paperless pick back in the nineties the team I was on, and myself. We also connected the back end of our supply chain.
00:16:44.090 --> 00:16:52.030 Bruce Cramer: Thousands of suppliers we connected digitally. Those were just a couple of the fun things that I got to be a part of.
00:16:52.190 --> 00:16:56.050 Bruce Cramer: and working with a wonderful team to make happen.
00:16:56.150 --> 00:17:17.170 Bruce Cramer: Now I get to be a coach. And, by the way, I want to give a shout out because I belong to a group called Focal Point, and you know a lot of the information and things that we use come from Brian Tracy, and if you don't know who he is, Google him, he's a world renowned leader and business
00:17:17.170 --> 00:17:35.449 Bruce Cramer: leader and and you know, we get the we get to take advantage of information, all the best practices, all the best contents. It's been curated over decades, and the shout out I want to give is to Eric Yurich.
00:17:35.560 --> 00:17:41.960 Bruce Cramer: because, as coaches there's 300 of us worldwide, you get to see all of this
00:17:42.110 --> 00:17:47.240 Bruce Cramer: times a hundred. Is that Eric?
00:17:47.810 --> 00:18:08.240 Bruce Cramer: One of our fellow coaches? When I stepped into this business, you know I'd be at a cocktail party, you know, drinking, and somebody would say, Well, I'd say I was a coach, and they'd like, What the hell's that? What do you actually do, and of course, after about 15 min they would drink heavily. But it was Eric that as he worked with us.
00:18:08.270 --> 00:18:20.669 Bruce Cramer: and as part of our training and certification, he said, really, Bruce, what we do is awareness, action, and accountability. So, Eric, to you, if you're watching.
00:18:20.670 --> 00:18:21.020 nawtej dosanjh: Yeah, it's.
00:18:21.020 --> 00:18:46.540 Bruce Cramer: So much. It's interesting that I felt so strongly about it that that was part of this 1st episode, because at the heart of everything we do. It is about awareness, action, and accountability. But now the 3 of us, we get to work with leaders and businesses and really helping them navigate their challenges, achieve clarity, and scale their businesses and careers
00:18:46.610 --> 00:19:07.909 Bruce Cramer: while maintaining a very healthy work life balance. I did not have that early on in my career, and I got to tell you it's 1 of the biggest things we do as coaches is. We take the anxiety, the fear, the stress, and the uncertainty out of that equation
00:19:07.910 --> 00:19:21.410 Bruce Cramer: of running a successful business are growing as a high performance leader. And so, you know, kudos to that group that we now all belong to, and we take advantage of.
00:19:21.520 --> 00:19:24.179 Bruce Cramer: In addition to that, you know.
00:19:24.180 --> 00:19:26.310 Angie Snowball: Technically, I'm the red headed stepchild of.
00:19:26.310 --> 00:19:27.040 Bruce Cramer: Good point.
00:19:27.040 --> 00:19:34.830 Angie Snowball: I say that affectionately, I go to their conference. I feel like I'm a loved stepchild. But yeah.
00:19:34.830 --> 00:19:36.230 Bruce Cramer: Everybody knows Angie.
00:19:36.935 --> 00:19:37.389 Angie Snowball: So.
00:19:37.390 --> 00:19:42.150 Bruce Cramer: Including our including at the very top of the house, having conversations and getting some.
00:19:42.150 --> 00:19:42.840 Angie Snowball: Gotcha.
00:19:42.840 --> 00:19:59.129 Bruce Cramer: But you know the corporate cockroach, I don't poke fun of that. You can actually look it up. You know you could, you know, chat. Gpt Google, whatever what is it? It's something that not only survives but thrives.
00:19:59.130 --> 00:20:13.820 Bruce Cramer: And I've been very fortunate that, just like Granger focal point points. Culture is all about purpose, all about ethics again. I just. I'm a very fortunate person period.
00:20:13.870 --> 00:20:40.539 Bruce Cramer: Now the other thing is yes, I was able to get my you know, I graduated from Northwestern University with the Kellogg Executive Mba. Not that anybody really cares. I co-founded a charitable group called the Charity Pros, and we advocate for children causes here in Southwest Florida, and I now reside on Santa Bill Island with my wife and 6 rescue pants pets.
00:20:40.690 --> 00:20:49.519 Bruce Cramer: and we also have 6 children that are all very active and successful. So our life is pretty full, but it's also very blessed.
00:20:49.830 --> 00:21:09.550 Bruce Cramer: And it's thanks to the organizations that nurtured me and continue to nurture me so with that, just like Natesh and Angie, I am so honored to share this spot with Angie and Dr. Natesh, because I got to tell you. Angie and I were in Boston last week. It was fun.
00:21:09.790 --> 00:21:14.260 Angie Snowball: It was fun. It was very fun. We might have practiced a few cocktails for you.
00:21:14.260 --> 00:21:18.580 Bruce Cramer: Yeah, yeah, yeah, we we perfected the Appletini. But
00:21:19.080 --> 00:21:36.019 Bruce Cramer: with that we're now ready to start doing a deeper dive into these 3 fundamental principles of success, awareness, action, and accountability. And, Angie, you're going to take the lead. You're going to start with awareness right?
00:21:36.020 --> 00:22:00.950 Angie Snowball: Yeah, I'm going to do awareness. So first, st I want to thank anybody who's still listening. We just want to put out there. We definitely know we're talking more than we normally will. We just want you to get to know us and what we're doing. So thank you guys for coming listening. And thank you, focal Point, for bringing me into these 2 guys lives, amazing people. So when we talked about awareness, action, accountability again, Eric was the one who
00:22:00.950 --> 00:22:10.420 Angie Snowball: told me about. I was working with him on marketing strategy. And I said, Okay, what's your core of you? What do you want to do? Because everything I do action, awareness, action, accountability.
00:22:10.420 --> 00:22:39.059 Angie Snowball: And when he told me that I was kind of reflecting, I thought, God, that's not just business. It's every single thing we do in life. It all starts with awareness whether it's your personal life, a charity thing, a nonprofit volunteering school, choosing a career in your business owning a business. Whatever you're doing, those 3 things need to happen. They need to happen. And awareness. I kind of wanted that one, because that's what I do. I do a lot of branding. I do a lot of storytelling, and that starts with knowing your own story.
00:22:39.280 --> 00:22:47.309 Angie Snowball: And that sounds really simple. But I get people that come to me all the time. Say, Angie, I want you to do my Linkedin strategy. I want to do this this and this.
00:22:47.540 --> 00:23:05.440 Angie Snowball: I'm kind of looking, I'm thinking I'm your target market. I have no idea what the hell you're talking about like nothing. I don't know any of those words. I don't know what you said. I have no idea what your value is. I think we might need to change the story, and that's not on that. And that happens to everybody, including me, happened to me, too.
00:23:05.440 --> 00:23:28.410 Angie Snowball: I mean, there's a long story someday we'll get into. But my brother basically told me what I was doing also call me the dumbest smart person he ever met, which was kind of true. But yeah, I mean, it took me 35 years to figure out like what the hell I was, even what my story was. I don't recommend that I think you should speed it up a little bit. But it needs to start with inner awareness. There's an inner awareness and an outer
00:23:28.410 --> 00:23:42.999 Angie Snowball: awareness. And if you don't start with your inner awareness, anything you put outside anything you try to tell somebody else. It's useless. You're wasting money on marketing stuff. You're wasting money on stuff. And, more importantly, you're wasting time
00:23:43.010 --> 00:24:12.610 Angie Snowball: time is our most precious resource we will ever be given. That's the one thing you can never get back. And if you're screwing around with things that are not what you like. I mean, I think a lot of us fell into careers because it's what someone expected us to do or what the path I was on, or I needed security. I needed make a living. I needed to do that, and it's understandable. Everybody does it. But at some point you're going to wake up and say, Holy crap! I just I like how I didn't use a bad word. There! Did you notice that
00:24:12.610 --> 00:24:13.929 Angie Snowball: I said Holy crap!
00:24:13.930 --> 00:24:14.660 Bruce Cramer: Score.
00:24:15.610 --> 00:24:21.890 Angie Snowball: It's really hard. I was like, oh, see, I almost said, but you do. You're gonna wake up and say, what the hell am I doing.
00:24:21.890 --> 00:24:22.810 Bruce Cramer: Shit.
00:24:23.180 --> 00:24:23.725 Angie Snowball: Yeah.
00:24:25.230 --> 00:24:48.799 Angie Snowball: yeah, seriously, you wake up and you're like, what the hell am I doing? You know, if you're not living your purpose, you're wasting your time. It could go. It could go tomorrow, you know, you got to do what you love, and that's where the inner awareness starts. And how do you do that? Get somebody? The answer is, get somebody, Bruce said. You know, colleagues, friends, whatever start with yourself. What do you do when you don't have to do anything.
00:24:48.990 --> 00:25:05.549 Angie Snowball: That's what you should try to search for. How can I do what I do when I don't have to do anything? How can I do that, and maybe it's not your full time job, but maybe it's a side gig. Maybe it's something like that. But before you can tell your story. You have to know it before you can go somewhere. You have to know where you're going.
00:25:05.550 --> 00:25:30.230 Angie Snowball: How many people have looked up a hotel room, said, I'm going to book next week 1st thing. Where are you going? You can't say I have no fucking idea. Sorry. Let me put that in the swear you can't have no idea where I'm going, but I'd like to stay from Thursday to Sunday. You can't do that. You got to know where you're going before you make a plan and the action plan and then have someone be accountable. And that's where these 2 guys come in. Because I suck at that part they come, and they help you build a plan and
00:25:30.230 --> 00:25:33.130 Angie Snowball: keep you accountable and all that jazz.
00:25:33.230 --> 00:25:39.589 Angie Snowball: All right. So normally, I'd hand this over to Dr. Natej, looks like we're going to a break again. What do you guys think? 2 min.
00:25:39.590 --> 00:25:39.990 Bruce Cramer: Yeah.
00:25:39.990 --> 00:25:40.970 Angie Snowball: It. Okay.
00:25:41.366 --> 00:25:42.949 Bruce Cramer: Jesse, take us away!
00:25:42.950 --> 00:25:44.170 Angie Snowball: Take us away.
00:25:47.300 --> 00:25:47.990 Angie Snowball: maybe.
00:27:22.840 --> 00:27:33.389 nawtej dosanjh: Welcome back everybody first, st before I start talking about action. I just want to say, Angie, that I am so motivated by what you just said
00:27:33.960 --> 00:27:46.029 nawtej dosanjh: to Bruce's point as we started the show. You know this is completely unrehearsed. I had not heard that before. I absolutely had not heard that before, Bruce. That was amazing. I don't know what you thought.
00:27:46.030 --> 00:27:48.354 Angie Snowball: We did something different yesterday.
00:27:49.524 --> 00:27:55.780 Bruce Cramer: You know, not to mix in pop culture, but we are not afraid to touch any of the fringes here. But I
00:27:55.780 --> 00:28:00.319 Bruce Cramer: good thing, Blake, lively, and Megan Markle could benefit from a little bit of that self awareness.
00:28:00.320 --> 00:28:01.430 Angie Snowball: Just saying.
00:28:01.520 --> 00:28:02.880 Bruce Cramer: Just saying.
00:28:02.880 --> 00:28:04.430 Angie Snowball: Just saying, Yeah, it's.
00:28:04.430 --> 00:28:04.840 Bruce Cramer: Okay.
00:28:04.840 --> 00:28:05.320 Angie Snowball: Got to see.
00:28:05.320 --> 00:28:12.290 Bruce Cramer: Nobody's offended by that. But nonetheless, Natej, you're going to take us away.
00:28:12.680 --> 00:28:19.970 nawtej dosanjh: Yeah, we're going to talk about action. So I thought a long time about what I was going to say. There's so much
00:28:20.360 --> 00:28:23.019 nawtej dosanjh: work out there about action.
00:28:23.120 --> 00:28:45.460 nawtej dosanjh: And this is how I wanted to talk about it. I wanted to talk about it. And I want to reference a psychologist as we talk about this. And the reason I want to do this, not because I want to name drop the name of the psychologist. He passed away 4 years ago, and the work that I'm going to reference is 50, 60 years old. But just because it's always good, like we shouted out Eric
00:28:45.460 --> 00:28:53.939 nawtej dosanjh: earlier on. You know it's good to pay respect to the people who who do the work. And it's this guy Anders Ericsson.
00:28:54.300 --> 00:29:00.340 nawtej dosanjh: And he said this, and this is how I want to lead on action. This is how I want to talk about action.
00:29:01.310 --> 00:29:06.900 nawtej dosanjh: I begin with a rhetorical question, and it's rhetorical, because Bruce and Angie talk too much.
00:29:07.010 --> 00:29:09.300 nawtej dosanjh: Okay? So it's totally.
00:29:09.300 --> 00:29:10.210 Angie Snowball: Nailed it.
00:29:10.560 --> 00:29:11.880 nawtej dosanjh: Guilty guilty.
00:29:11.880 --> 00:29:20.500 nawtej dosanjh: Yeah, I'm not working any replies to the question, guys. So just put yourselves on mute. The question is this.
00:29:20.800 --> 00:29:30.580 nawtej dosanjh: how much practice does it take to outperform 95% of people at one skill? Rhetorical questions, a reminder
00:29:33.130 --> 00:29:34.840 nawtej dosanjh: in experiments.
00:29:35.200 --> 00:29:42.240 nawtej dosanjh: Anders Ericsson found that it was about a hundred hours a year. I'm going to make this much, much simpler for for everybody.
00:29:42.360 --> 00:29:44.619 nawtej dosanjh: Let's let's let that sink in.
00:29:44.890 --> 00:29:57.189 nawtej dosanjh: That's 18 min a day, 18 min of meaningful, meaningful practice at one skill.
00:29:58.310 --> 00:30:02.990 nawtej dosanjh: But I'm gonna I'm gonna make this even simpler for all of us
00:30:05.020 --> 00:30:14.190 nawtej dosanjh: 1 min every day, every day. Do 1 min of meaningful practice, meaningful action.
00:30:15.310 --> 00:30:21.410 nawtej dosanjh: And once you've hit 1 min, that's that's your only goal. Your only goal is to do 1 min of action.
00:30:22.590 --> 00:30:30.200 nawtej dosanjh: If you achieve that 1 min of action. I want you to set. Spend 10 seconds celebrating.
00:30:30.330 --> 00:30:44.120 nawtej dosanjh: Now you go wild with your celebration like Angie just did go wild. Go absolutely wild with you. If you're on a train, maybe just smile to yourself. Okay, but if you're on your own you've got to go wild. You've got to really
00:30:44.220 --> 00:30:45.750 nawtej dosanjh: own the celebration.
00:30:45.750 --> 00:30:47.040 Angie Snowball: Oh, I really want to.
00:30:47.040 --> 00:30:47.529 nawtej dosanjh: Seen that.
00:30:47.530 --> 00:30:49.870 Angie Snowball: Says Wild, on a train.
00:30:52.460 --> 00:30:54.209 nawtej dosanjh: Don't think there are any British people wild on any.
00:30:54.210 --> 00:30:55.579 Bruce Cramer: I don't want to see it.
00:30:55.830 --> 00:30:57.810 nawtej dosanjh: Yeah, yeah, you, Bruce doesn't want to see it, anyway. Yeah.
00:30:58.600 --> 00:30:59.280 nawtej dosanjh: So
00:30:59.580 --> 00:31:09.719 nawtej dosanjh: and once you've done that once you've done that celebration, you've done 1 min of action, 10 seconds of celebration. All I want you to do, if you feel like it
00:31:10.340 --> 00:31:16.200 nawtej dosanjh: is, do 17 more minutes of practice on that action.
00:31:17.890 --> 00:31:26.299 nawtej dosanjh: So this applies to whether you want to learn a new language. Whether your why is to learn a new new language is to become
00:31:26.490 --> 00:31:42.980 nawtej dosanjh: an expert at chess is to become a rock climber. You know the best chess players, the best chess because they have practiced so much. They can play chess blindfolded. They can play multiple games of chess blindfolded.
00:31:43.800 --> 00:31:52.130 nawtej dosanjh: So our task in terms of action is only to do 1 min of action a day, 1 min.
00:31:52.350 --> 00:31:56.400 nawtej dosanjh: 10 seconds of celebration, and if you really feel like it.
00:31:56.800 --> 00:31:59.609 nawtej dosanjh: carry on with another 17 min of action.
00:31:59.950 --> 00:32:06.760 nawtej dosanjh: if you've enjoyed it, and you've enjoyed the celebration, then do another 17 min, 18 min of action.
00:32:07.170 --> 00:32:11.569 nawtej dosanjh: that's all I want every all of us to do. And I got to say.
00:32:11.690 --> 00:32:24.380 nawtej dosanjh: when I was listening to Bruce's story earlier. I was thinking he did 18 min. He probably did 18 h, but he did some action. Bruce, you know, give give us a give us sort of a
00:32:24.710 --> 00:32:35.809 nawtej dosanjh: feel for how you, how you you figured out getting when you were when you started out at 18, how you figured out how your action should percolate. Your your whole being.
00:32:36.880 --> 00:32:41.200 Bruce Cramer: Well, it, yeah, that's we gotta script this. No.
00:32:41.680 --> 00:32:44.520 Angie Snowball: I'm just kidding sitting in one thing.
00:32:44.520 --> 00:32:48.050 Bruce Cramer: Man, you know. It was interesting again
00:32:48.390 --> 00:33:10.990 Bruce Cramer: in both organizations that you know that I've been a part of that have made a big difference for me. There was structure. So to your point. It was actually, you know, like, and I'll go back to Grainger because they saw something in me they might still be questioning what the hell it was. But you know their their training program
00:33:11.340 --> 00:33:24.659 Bruce Cramer: was a 6 month training program to become like an assistant manager. Now we're going way back to like 1978, you know. This would have been early eighties for me, but it to your point.
00:33:25.210 --> 00:33:50.119 Bruce Cramer: It was, you were asked to learn each role in the branch and each branch. You know we had service where you know you would load trailers and shipments to go out to customers, you would service the customer over the counter. They'd come in and bring a product or something they were looking to replace, or they would call via the phone. So what's interesting about what you said
00:33:50.340 --> 00:34:02.060 Bruce Cramer: is they didn't want to overwhelm us. But what they did. The training program took you through each service that Grainger provided, and you only spent maybe 20 min a day
00:34:02.300 --> 00:34:23.120 Bruce Cramer: actually fulfilling that role or that service. And you did that repetitively, so that at the end of the 6 months you knew that operation inside and out. So when they plopped you in a branch to now run it as a branch manager. You understood that business inside and out, including the customer.
00:34:23.270 --> 00:34:44.270 Bruce Cramer: and so they would structure. So you had to practice daily that accountability. It was there, you know, because it was being overseen and tracked, but absolutely it was just taking it in small chunks every day, and you wake up after 6 months, and, damn! You knew that business.
00:34:45.560 --> 00:34:46.629 Angie Snowball: I like what you said about.
00:34:46.630 --> 00:34:50.260 nawtej dosanjh: Yeah. Put you on the spot, too. Angie.
00:34:50.469 --> 00:34:52.969 Angie Snowball: Oh, what was the question? I was listening.
00:34:53.310 --> 00:34:54.150 Angie Snowball: Tension! Span of gold.
00:34:54.150 --> 00:35:07.210 nawtej dosanjh: What? What were the actions that you took? You know? How did it percolate in your mind that hold on! I've spent 35 years. I'm not doing what I want to do. I haven't fulfilled my purpose, but now I've got my purpose. You know what were the actions you took.
00:35:07.530 --> 00:35:31.099 Angie Snowball: Okay, you're not going to believe this because it's going to sound like a plug for focal point coaching. But it was a coach. So my 1st business. I started accidentally. I really thought I was going to sit, and while my son was at school I have a 25 year old now, but he was really cute back then. He was 10. He wasn't sassy, and I thought, Oh, I spend more time with my kid. I'm going to teach these ladies coming over these expats
00:35:31.150 --> 00:35:57.019 Angie Snowball: English, so they don't feel trapped like I felt trapped before I learned French and German. So that's how my 1st business started. I had no idea what the hell I was doing. I didn't know a business coach existed. It kind of floated. It did its thing. But when I look at the lost opportunity it would make anybody drink. And I think what changed, what really made action was getting a coach, because I'm not the kind of person speaking of awareness, you also have to know your weaknesses.
00:35:57.070 --> 00:36:21.209 Angie Snowball: I am. I know that I am not a planner. I got ideas, and somebody else needs to do the rest of that crap, because it's not me. I will do it if you tell me you give me a deadline. But I needed a coach. It was like Angie do homework, and that's a shout out to Jim Diebold because he took a chance on me, and he's still helping me out today. But that's what made me get my action and even help me with my awareness, like, I'm
00:36:21.210 --> 00:36:46.110 Angie Snowball: capable of doing this because I think everybody has imposter syndrome, too. Right? Coaches can help you with that. Then coaches help you get the action. That's why I was so excited when you guys asked me to be a part of this with you because I thought you're such a great complement to what I do. I get these people. We're just getting the message or just finding their why. And then they need the things I don't do well as action and accountability, because I need somebody help me do that. So it was
00:36:46.110 --> 00:36:47.130 Angie Snowball: really Coach.
00:36:48.300 --> 00:37:13.089 nawtej dosanjh: Guys, I'm talking to the audience here. I'm not talking to you guys. I'm talking to the audience. So this is definitely not rehearsed and scripted. But what I'm about to say summarizes what Bruce and Nancy and you have just come up with that it was not down for me to ask them questions. But I'm you know it's it's all come together. So the real breakthrough is just showing up daily, even when it's boring.
00:37:13.240 --> 00:37:22.390 nawtej dosanjh: So practice the action is to practice repetition, as Booth said. And as Angie just said, what's even better than practice.
00:37:22.820 --> 00:37:25.949 nawtej dosanjh: it's practice plus coach.
00:37:27.030 --> 00:37:33.930 nawtej dosanjh: And the same psychologist came up with the same conclusion as Angie has just shared with us.
00:37:35.010 --> 00:37:36.879 Angie Snowball: So much smarter than I thought I was.
00:37:36.880 --> 00:37:42.569 nawtej dosanjh: Don't if you don't, if you don't know what to do, get a coach.
00:37:42.950 --> 00:37:45.570 nawtej dosanjh: So in 2,016, he wrote a book.
00:37:46.110 --> 00:37:51.800 nawtej dosanjh: one of the conclusions from that book is, do the practice. It's repetition that counts. That's the action.
00:37:52.100 --> 00:37:53.270 nawtej dosanjh: and get a coach.
00:37:54.720 --> 00:38:01.500 nawtej dosanjh: Get a coach practice practice and coach is better than practice alone. Practice alone is fantastic practice. Plus coach.
00:38:02.340 --> 00:38:04.209 nawtej dosanjh: Yeah, I think that's awesome.
00:38:04.900 --> 00:38:05.430 nawtej dosanjh: With that.
00:38:05.430 --> 00:38:27.759 Angie Snowball: Real quick before he finishes. I thought you know what we didn't do. All of us introduce ourselves. We didn't say, Bruce, said Sanibel island. But one of the reasons we picked Dr. Natej is because cool accent. We thought it would make us all sound smarter. But we're also from everywhere, like all this stuff he's talking about how much we come together. We're from different ends of the universe. I'm from Dayton, Ohio.
00:38:27.770 --> 00:38:36.560 Angie Snowball: Bruce has been everywhere, and he's in Florida, beautiful Florida, and Dr. Nataj is in London, and we're still coming to these conclusions, which I think is so cool.
00:38:37.340 --> 00:38:41.519 Bruce Cramer: He's on the tail end of his drinking right now. It's almost bedtime.
00:38:42.230 --> 00:38:47.530 nawtej dosanjh: It's way past my bedtime, but it's way that was past my bedtime.
00:38:49.120 --> 00:38:49.770 Bruce Cramer: Alright!
00:38:49.770 --> 00:39:00.699 nawtej dosanjh: With that. Thank you guys for contributing to that segment and and leading us into that great conclusion. And with that I'm gonna I'm gonna hand over to to Bruce.
00:39:01.530 --> 00:39:05.563 Bruce Cramer: Yeah, that that last piece called Accountability.
00:39:06.220 --> 00:39:19.860 Bruce Cramer: you know, one of the one of the things that anybody and everybody can do is make it public, whatever it is you're trying to achieve, or the goals that you've established make them public.
00:39:19.930 --> 00:39:40.090 Bruce Cramer: you know. Let your colleagues, your friends, people in the organization know what they are, because there's nothing like a little peer pressure to ensure the likelihood of follow through, because once you make it knowing, you know you either go big or you go home. But that is very effective.
00:39:40.780 --> 00:39:57.829 Bruce Cramer: The next thing is the ability to track and measure your progress objectively. And again. You're going to want to think long and hard. How do I objectively measure my progress in terms of getting to that ultimate state? I'm trying to get to
00:39:58.180 --> 00:40:01.879 Bruce Cramer: the other thing. What you want to do is create a feedback loop.
00:40:01.980 --> 00:40:04.749 Bruce Cramer: and it sounds really simple, but
00:40:04.830 --> 00:40:13.870 Bruce Cramer: people don't do it. They don't enlist. The help of others to provide them feedback also. Part of your feedback is self-reflection.
00:40:13.930 --> 00:40:41.899 Bruce Cramer: and I, you know again my experience. It's only mine, but I would never do less than weekly where you sit back, and you look at the progress you're making towards some of those important goals that you've established for yourself, never less than weekly. Do you want to review? And you want to do that because you want the opportunity to pivot or make adjustments if it's absolutely necessary, so it allows you to be far more proactive.
00:40:42.030 --> 00:40:45.580 Bruce Cramer: The other thing that we've kind of beaten to death a little bit
00:40:46.510 --> 00:41:03.339 Bruce Cramer: is reach out to somebody to hold you accountable. I mean, assign one or 2 people that will hold you accountable. That's very important, and they're there not only to say, Hey, dude, get your shit together, but also to celebrate
00:41:03.520 --> 00:41:17.370 Bruce Cramer: and also to support. But you do want one or 2 people that you're comfortable with to call you out. That's extremely critical throughout my entire career, although some would just volunteer, which is, which is fine.
00:41:17.370 --> 00:41:21.390 Angie Snowball: But yeah, sometimes they're not nice, right? You need somebody who's not nice.
00:41:21.390 --> 00:41:23.980 Bruce Cramer: Yeah, you need it. I need it
00:41:23.980 --> 00:41:36.740 Bruce Cramer: end of the day. If you want to create this culture of accountability, it comes down to 3 things, clear expectations as we've been discussing performance metrics. And then
00:41:37.770 --> 00:41:46.850 Bruce Cramer: something that's only been briefly mentioned. With the exception of Natej, a recognition system, for it is important to celebrate.
00:41:47.100 --> 00:41:54.140 Bruce Cramer: And in all of this let's say you set a goal, and you're only halfway there.
00:41:54.530 --> 00:42:15.070 Bruce Cramer: and you're off your pace. You don't beat yourself up. There's no need to beat. You might have to recalibrate as long as you're making progress. That's what's important. And so it's not important that you hit everything out of the park. What's important is you're making progress. It's okay to check and adjust if that's needed.
00:42:15.160 --> 00:42:30.730 Bruce Cramer: So with that, that wraps up the accountability piece when we come back. We're going to open it up for questions, but we need. We now need to go to break. And so, Jesse, take us away.
00:44:19.350 --> 00:44:19.900 Bruce Cramer: All right.
00:44:19.900 --> 00:44:20.730 Angie Snowball: Welcome!
00:44:21.860 --> 00:44:46.830 Bruce Cramer: God. I hope you're still with us. One of the things I want to bring up before we open it up for general discussion is that we are going to rotate. Now, today we started with something that's very near and dear to us, and that is as coaches. We started with something like, I said. We live and breathe every day with our clients and businesses, etc.
00:44:46.870 --> 00:44:58.870 Bruce Cramer: However, we're going to rotate. As to who takes the lead in these meetings we also have guests lined up to appear. But next week's episode
00:44:59.504 --> 00:45:02.890 Bruce Cramer: Dr. Natej is going to lead.
00:45:02.990 --> 00:45:28.339 Bruce Cramer: and it's going to be called pims and perception pims being a very popular British drink, and we'll have our. We'll have the ingredients out ahead of the show. It's a delicious drink. If you watch the Wimbledon. Everybody's getting hammered on it. But the the title of of this is AI doesn't exist.
00:45:28.520 --> 00:45:33.380 Bruce Cramer: and so, as you can tell, our topics are going to leave
00:45:33.450 --> 00:45:44.070 Bruce Cramer: necessarily the just the coaching realm of things. We're going to be getting into any of the hot topics. We also hope, like, Heck.
00:45:44.080 --> 00:46:03.319 Bruce Cramer: that you guys provide us feedback. What do you want to see us talk about between our organizations, the universities and stuff we're affiliated with? We have lots of content and lots of experts at our disposal. So we want to make this your show.
00:46:03.320 --> 00:46:28.089 Bruce Cramer: And so that's the 1st of AI. We did get some feedback that that's probably going to show up on a few episodes, because there's a lot to talk about. But next week Dr. Natej is going to be taking that lead, and then 3 weeks out, Angie is going to be talking about how best to tell your story. It's all about communication, so she's going to be leading that episode.
00:46:28.700 --> 00:46:38.630 Bruce Cramer: So with that, we're gonna open it up to questions. So, Jesse, I don't not exactly sure how that's gonna work. But do we have any questions?
00:46:39.580 --> 00:46:53.842 Angie Snowball: Also, I, Bruce, you had told us to tell you this when you're talking about feedback, or whatever one. Tell us if you think we suck. Don't tell us you should keep that to yourself, because we thoroughly enjoy ourselves.
00:46:54.190 --> 00:46:57.240 nawtej dosanjh: Go to bed early, go to bed early, if you think we suck absolutely.
00:46:57.240 --> 00:47:22.179 Angie Snowball: Drink more vodka and go shut up, but open to feedback. But for real like, if we get some good questions, things people want to talk about. Between the 3 of us there's not a coaching corner in the world we can't cover. So if we think it's a good relevant topic for other people. You may just be the star of the next show with your questions, so feel free to find us. All of our stuff is new, but we.
00:47:22.180 --> 00:47:40.740 Bruce Cramer: You have a Facebook page, you can find any of us on our emails, our linkedins. You can find us on talk radio. Nyc, obviously which is so super cool. Thank you. Talk radio. Nyc, but you can find us there to give us any feedback that you have or any ideas, because we just want to talk and drink. That's what we're good at.
00:47:40.740 --> 00:47:44.520 Bruce Cramer: And and more specifically tell us what we did. Well.
00:47:44.740 --> 00:47:48.490 Bruce Cramer: but most critically tell us what we could do better.
00:47:48.490 --> 00:47:49.280 Angie Snowball: Yes.
00:47:49.690 --> 00:47:57.812 Bruce Cramer: Because that's that's what life's about continuous improvement. And we're the 1st to admit we're we can use help.
00:47:58.240 --> 00:47:59.860 Angie Snowball: We have no idea what.
00:47:59.860 --> 00:48:10.119 Bruce Cramer: We're we're a work in progress. So tell us what we did. Well, what we could do better. And what are some topics? So again. Jesse. Did anything get queued up in terms of a question.
00:48:13.650 --> 00:48:16.690 Angie Snowball: Look, we're new to the technology here. But it looks
00:48:16.850 --> 00:48:19.900 Angie Snowball: like not unless I'm looking at the wrong place.
00:48:21.310 --> 00:48:45.069 Angie Snowball: Okay, well, let's do this, since we don't have a question. One of the things like why we did this, I think, is an interesting question, right? So I met Bruce through another Focal Point coach. I don't know if it's Mark Cody or Danny Creed one or the other, but they they kind of, and I met this guy like he's freaking awesome. I just want to be in his presence. He's so funny, he said. We're going to have a great time doing something someday.
00:48:45.070 --> 00:48:55.829 Angie Snowball: And then, about 2 weeks later Dr. Natesh meets with me. I'm like, that guy is way too smart for me to ever like be in his presence. I don't know how I'm going to work with.
00:48:56.194 --> 00:48:56.559 nawtej dosanjh: God!
00:48:56.560 --> 00:49:21.499 Angie Snowball: I really did, and the problem was, I would love to hate him because he's like so smart. But he's the nicest guy in the world, and he just has this like thing that makes you feel comfortable. And I just soaked up everything, he said. And I. So that's why I'm just really excited to be here with these 2 guys, and as we got to know each other, we all have somewhat the same sense of humor. We get along.
00:49:21.500 --> 00:49:33.960 Angie Snowball: Great, but we are from different worlds. So again, just don't. Don't. Even if, like Bruce always says, Do we want to talk about Blake lively? Maybe not. Maybe so just ask us. We're open.
00:49:36.000 --> 00:50:01.790 Bruce Cramer: All right. So, Jesse, I'm just looking out there again, I if there's any questions, and what I would say is that as we move forward if you choose to continue to to join us, which we certainly hope you do. We do need the feedback. We want the hot topics. But again next week. AI the following week, telling the story.
00:50:03.005 --> 00:50:07.690 Bruce Cramer: Let's see here, do you have add.
00:50:08.090 --> 00:50:09.689 Angie Snowball: I was gonna ask him about pims.
00:50:09.690 --> 00:50:36.669 nawtej dosanjh: I've got a question. I've got a question, and I'm gonna also it's more of an answer. Actually, I just off the back of what Angie said. I'm here because you 2, though, as I've got to know you I found that even though we are from very different places and very different backgrounds and upbringings. And we have the same values.
00:50:37.410 --> 00:50:44.029 nawtej dosanjh: We have deeply rooted values in fairness, kindness.
00:50:44.508 --> 00:50:47.220 nawtej dosanjh: We disagree on a whole bunch of things.
00:50:47.750 --> 00:51:11.890 nawtej dosanjh: Well, we're respectful, and we're kind, and I really love that about Bruce and Angie. I've spent time with Bruce and his family or his wife, not his entire family of the in the animal kingdom, and and the and the offspring. But they are just such great people, and that's primarily what I'm here. And then.
00:51:11.970 --> 00:51:28.659 nawtej dosanjh: you know, we're all looking to make a difference in the world. And I thought, I can make a difference with these 2 people because they have such great values and such great experiences. So, Angie, you shared what? What? What brought you here? I wanted to share that, too.
00:51:28.890 --> 00:51:51.680 Angie Snowball: Oh, I think that's awesome. And honestly, Bruce brought us all together, and the real kudos goes to Bruce, and he's never going to say that, so I'm going to say it for him and his lovely wife, Noelle. She's another one you'd like to hate, because she looks like a damn Barbie doll. She's so cute and beautiful, and she could not be more beautiful inside. Oh, my goodness! But, Bruce, thank you for bringing us together.
00:51:51.680 --> 00:51:52.050 nawtej dosanjh: Bruce.
00:51:52.050 --> 00:51:56.700 Angie Snowball: You're a get it done. Guy, like this is something I would have been like. Great idea. It doesn't happen.
00:51:56.700 --> 00:52:00.246 Bruce Cramer: Hoping we bring a few people along with us.
00:52:00.640 --> 00:52:00.990 Angie Snowball: Yeah.
00:52:01.508 --> 00:52:04.621 Bruce Cramer: Alright. So you know, to to
00:52:05.680 --> 00:52:35.680 Bruce Cramer: One of the things we want to make sure from a key takeaway standpoint is that you know today was about awareness. Understand where you are, where you want to go. The other thing was action. Take decisive steps based on informed strategy and then accountability. Stay the course adjust where needed, but follow through on your commitment, your journey. We're kind of coming up on the close.
00:52:35.940 --> 00:52:48.650 Bruce Cramer: I think I'm getting the single 1 min to break. Thank you all for joining until next time. Keep serving up your success with a splash.
00:52:49.360 --> 00:52:50.670 Bruce Cramer: Cheers.
00:52:50.670 --> 00:52:51.569 Angie Snowball: See you.
00:52:52.590 --> 00:52:53.219 nawtej dosanjh: Cheers, guys.
00:52:53.220 --> 00:52:55.609 Bruce Cramer: All right, Jesse. You could take us away.
00:52:56.483 --> 00:53:05.760 Angie Snowball: Oh, we got 3 min left. I love it. When people tell me I can talk more. Thank you, Jesse.
00:53:07.240 --> 00:53:09.809 Angie Snowball: I was reading the wrong prompt.
00:53:09.810 --> 00:53:11.130 Angie Snowball: Oh, that's hilarious!
00:53:11.130 --> 00:53:13.950 Bruce Cramer: So we're learning. We're learning. I read the wrong.
00:53:13.950 --> 00:53:28.579 Angie Snowball: Hey? I got an idea, though. Why don't we tell everybody where we can find you? Right? So like, because we showed a little bit during commercials, but that was new. So, Dr. Natej, if someone wants to know more about Badiri, you, where do they go? What's the best place to find you.
00:53:28.590 --> 00:53:30.979 nawtej dosanjh: They go to videry
00:53:31.090 --> 00:53:42.446 nawtej dosanjh: university.com VEDE RE. university.com. And they can find out all about our programs, our master's programs,
00:53:43.120 --> 00:53:50.010 nawtej dosanjh: about me, about what we do about the faculty and and all the research and papers we do.
00:53:50.590 --> 00:53:53.129 Angie Snowball: Awesome. And, Bruce, where do we find you? I know.
00:53:53.600 --> 00:53:59.719 Bruce Cramer: You know the best place is Linkedin, just Bruce Kramer on Linkedin, or.
00:53:59.720 --> 00:54:00.450 Angie Snowball: C.
00:54:00.450 --> 00:54:05.750 Bruce Cramer: Yeah, with a C, that's the best place, and you know everything is out there.
00:54:06.060 --> 00:54:08.240 Angie Snowball: It's got such a cool new website.
00:54:08.240 --> 00:54:09.719 Bruce Cramer: How about you, Angie?
00:54:09.720 --> 00:54:22.179 Angie Snowball: Yeah, I'm so speaking of changing all the freaking time, I decided, not changing again. My name's Angie Snowball. I'm sticking with it. It's angiesnowball.com. So whatever I do next, I'll still be@angiesnowball.com.
00:54:22.840 --> 00:54:28.619 Angie Snowball: So yeah, awesome. Well, thank you guys again for being here. Thanks. Everybody for listening.
00:54:29.490 --> 00:54:37.399 nawtej dosanjh: Yeah. But, Bruce, one thing before you, before you you were gonna you were. Gonna talk about the accelerator growth accelerator.
00:54:37.770 --> 00:54:38.220 nawtej dosanjh: Yes.
00:54:38.220 --> 00:54:39.350 Bruce Cramer: Just go.
00:54:39.560 --> 00:54:51.269 Bruce Cramer: Yeah, we do have a program that we're currently offering for those that are leading Pmos or play delivery leads in an organization like senior program managers.
00:54:51.642 --> 00:55:14.019 Bruce Cramer: You know. You know, you could go down the list that we have on there. But nonetheless, we're bringing a community of people together, 6 to 10 people on a monthly basis, where we can share best practices, help each other with challenges. And then, in addition to that, both Natesh and I will offer up to 2 h
00:55:14.020 --> 00:55:17.850 Bruce Cramer: of coaching per month, one on one. We can work with your teams
00:55:18.240 --> 00:55:47.109 Bruce Cramer: other people within your organization. However, you want us to work with you individually. For you know, performance related issues. Anything like that we make available as well. And it's a program that we just started offering literally 24 h ago. So I put that out there shamelessly as a commercial. So with that, thank you all, and have a great evening, or the rest of your morning depending on where you're located.
00:55:48.030 --> 00:55:49.030 Bruce Cramer: Cheers.
00:55:49.030 --> 00:55:50.050 Angie Snowball: Of course that was I can do.
00:55:50.340 --> 00:55:50.630 Angie Snowball: Cheers.
00:55:50.630 --> 00:55:51.100 Bruce Cramer: Hours.
00:55:51.100 --> 00:55:51.880 Angie Snowball: Thank you. Thanks.
00:55:51.880 --> 00:55:52.590 Angie Snowball: Everyone.
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